SA Property Reviews 

150
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

A big cheat, the best I can say about this agency. I drove several hours from my home in England to South Wales trusting the good reviews about this estate agency and the pictures they publish online... See more

Company replied

Rated 1 out of 5 stars

Very poor in terms of service quality and communication. Constantly chasing the agent to get confirmation of tenancy and to resolve issues. Never any answer when phoning and numerous chaser emails req... See more

Company replied

Rated 5 out of 5 stars

SA Property sold our property within one day! We loved their proactive work ethos, promoting the sale of our property through various forums. Ben and Cheryl communicated well throughout the proces... See more

Rated 5 out of 5 stars

We recently sold our house thanks to Ben at SA Property. Ben is very friendly, approachable and happy to answer any queries. Our house sold quicker than expected having accepted an offer close to the... See more

Company replied

Company details

  1. Real Estate Agency
  2. Real Estate Agents
  3. Real Estate Rental Agency

Written by the company

We endeavour to do the best possible job, ensuring the best possible outcome for you. Whether you are selling, buying, renting or letting then we are here to help make your property journey as stress-free as possible. We are estate agents through and through, this means that we are multi-talented in; 1. Negotiating best prices - Buying or selling, we can help you negotiate the best possible price. Ask us about our buyers negotiating service 2. Closing deals - We are skilled in sales and will always look at closing the best deal for you 3. Marketing properties in their best light - Vital in achieving the best possible price, we look at many different ways of marketing and devise a personal plan for you 4. Out of the box thinking - When it comes to the property market, we need to be aware that it almost never goes to plan, that is where we can provide the answers 5. Customer services - Remembering that we operate within a service industry is vital to providing a great service and attracting successful relationships 6. A whole load of other attributes to help get you moving Most importantly, we care, we care about you, we care about your property and we care about your property journey with us. If you are thinking about moving, or are currently on the market and need help, thinking of making an offer or need some general advice, we would love to see you in our office. Call in and have a chat and a coffee, you will not be disappointed.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Typically replies within 24 hours

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2.7

All reviews

(150)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Sales Manager, Ben Thomas is an extremely knowledgeable and pleasant person to deal with (as is his colleague Dan, managing rentals). He was unfailingly helpful throughout the process of the sale of my house in Swansea and especially so in respect of his advice regarding preparation of the property for the market, so as to maximise its appeal. I have no hesitation in recommending SA Property. M Watkins

October 24, 2015
Unprompted review
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Reply from SA Property

Thank you for your review and thoughts on your experience with SA Property. We are pleased that you felt that our service met your needs as it was a particularly difficult transaction, which we are delighted to have been able to help with

Rated 5 out of 5 stars

Professional and personalised service

Excellent, professional service. Ben was informative the whole way through the sale and very professional. I have used large estate agencies previously and did not receive the excellent customer service as I did with SA Property. The only negative point I could make is that SA Property had the keys to the property to show viewers around on my behalf, and the back door was left unlocked on the one occasion.

I would highly recommend the use of SA Property. They do a very good job. Thank you very much.

October 21, 2015
Unprompted review
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Reply from SA Property

Delighted to hear your thoughts and feedback. So pleased that we could make your selling experience a positive one, even with our mistake. We were happy to hear your feedback on this so that we could make the relevant changes to improve our service. Thank you again

Rated 5 out of 5 stars

Good Service

Bought a property through SA Property and was treated to a courteous and professional service throughout the process. Would definately use again if the need arose.

October 19, 2015
Unprompted review
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Reply from SA Property

Thank you for your thoughts and feedback. We will be more than happy to work with you again in the future

Rated 5 out of 5 stars

5 star service

Ben from SA Property provided a professional and friendly service.

Would highly recommend SA Property to anyone in the Swansea area who is considering to move house.

5 stars and 2 thumbs up!

October 18, 2015
Unprompted review
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Reply from SA Property

Thank you for your "5 star and 2 thumbs up" feedback. We are very pleased to hear that you felt our service was positive and will always continue to improve on this.

Rated 5 out of 5 stars

S A Property Gorseinon

As residential landlords, S A Property has managed our portfolio for two years. They handle all aspects, financial and practical, with professional efficiency. I would happily recommend S A Property to anybody thinking of using a letting agent.

October 5, 2015
Unprompted review
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Reply from SA Property

Providing you with the best service possible is our main aim, so that we keep landlords and tenants happy. We are committed to continuing this service

Rated 4 out of 5 stars

Could be more efficient

I have used SA property for myself and friends for nearly two years and couldn't be happier with the service.
The only issue I have at the moment is myself and my partner have moved into a new property recently and there are a few issues with the house, we contacted someone in SA Property who came out, looked at and noted the problems and we were told they would let us know what is going to happen.
Unfortunately we have been constantly ringing and texting to see what is happening and with no luck or reply we don't know what is happening or what is going to happen to our problems.
If there is one bit of advice I would give it would be to maybe employ extra staff or keep on top of the issues with the tenants because me and my partner both feel that now we are in the property and your having payments, we are not a priority and not your problem when the owner of the house is in China and we can't contact him personally to sort the problems

September 22, 2015
Unprompted review
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Reply from SA Property

Thank you for your review on your experience so far with SA Property. I am delighted that you have experienced a great service so far and will get these issues that you have mentioned rectified immediately, so that you can once again enjoy a 5 star service in your new home.

Rated 5 out of 5 stars

Top class letting agents

I Used sa properties to let my property in one word excellent. Dan karklins the lettings manager is very knowledgeable and very helpful. After originally advertising my property with another letting agent who were supposed to be letting agents of the year REALLY!!!! . I decided to use sa property they advertised the property on a number of websites and with a fortnight they found me suitable tenants.
I would recommend these guys if you want a first class service.

September 11, 2015
Unprompted review
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Reply from SA Property

Thank you for your review of our services. We will continue to provide you with a first class service

Rated 5 out of 5 stars

Letting

The best letting company that we have delt with

September 11, 2015
Unprompted review
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Reply from SA Property

Thank you for your 5 star review of SA Property. We are pleased to know that we delivered such a fantastic service to you.

Rated 5 out of 5 stars

Absolutely outstanding letting agents!

After waking into various letting agents and being told go online I was begging to judge them all the same until I found this one local and after using them to rent my first family home I will use them from now on and they will be my first port of call when I decide to buy! Along with being extremely professional they provide such a relaxed atmosphere! Never turn their noses up at anybody of judge the standard of home they can afford. Two genuinely lovely men with hearts of gold! Thank you!

September 11, 2015
Unprompted review
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Reply from SA Property

Thank you for your comments and thoughts. We are so pleased that you felt that we were able to help you into your first home

Rated 5 out of 5 stars

top customer focused service

Can not find fault with sa outstanding customer led service and very genuine and friendly staff and management would recommend 100%

September 11, 2015
Unprompted review
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Reply from SA Property

Your thoughts are much appreciated and we hope that we continue to ofer you a service that you would recommend

Rated 5 out of 5 stars

Excellent.

Allways kept me up to date with feedback after veiwings and made the experience of selling my property easy.

September 9, 2015
Unprompted review
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Reply from SA Property

Thank you for your comments and we are glad that you felt your move with SA Property was easy

Rated 5 out of 5 stars

S A Properties/ Ben & Dan

We received fantastic service on the house we recently rented From S A Properties. Everything was dealt with from start to finish smoothly, highly professional, with good communication and total trust. I have previously had dealings with Dawson's and compared to SA properties they certainly didn't match to the great service we received. I would highly recommend SA Properties.

September 1, 2015
Unprompted review
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Reply from SA Property

Thank you for sharing your thoughts and experiences of SA Property. We are proud to deliver such a welcomed service and hope that you will continue to enjoy a 5 star service from SA Property

Rated 5 out of 5 stars

House sale, great service

We listed our house with SA Property and we had viewings and an offer within a week (which progressed to a sale). The marketing of our house (description and photos) were perfect, no details were overlooked. Communication with the agents was great, queries were answered very quickly and we were never left waiting for a reply. From start to finish, SA Property delivered a fantastic service and I would have no issue recommending them or using them again. Thank you

September 1, 2015
Unprompted review
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Reply from SA Property

Thank you for your 5 star review of SA Property. We are pleased to know that we delivered such a fantastic service to you.

Rated 5 out of 5 stars

Fantastic service

We recently sold our property through SA property and Ben was great throughout the entire process. From the viewings to the completion of the sale, Ben was always on hand to offer advice and support. SA property offer a very professional, personal service and we will definitely use them in the sale of our next property. Highly recommended.

August 30, 2015
Unprompted review
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Reply from SA Property

Thank you for your 5 star review of SA Property. We look forward to helping you with your next property

Rated 5 out of 5 stars

Fabulous service from beginning to end!!

I can not fault any aspect of the service I received from sa property. I had previously used both Peter Alan and John Francis who were utterly rubbish!
All staff at Sa property were highly informative and the viewings of my property dramatically increased which then resulted in its sale.
Massive thankyou to Ben for all his help and fantastic service.

August 28, 2015
Unprompted review
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Reply from SA Property

Thank you for your 5 star review of SA Property. We will always continue to deliver experiences and results that the larger estate agents can not match

Rated 5 out of 5 stars

Great support to a first time buyer.

As a first time buyer, Ben was helpful and supportive from start to finish, and continued with great aftercare service answering little questions even well after the sale had been finalised. From quick replies via email, he kept my updated throughout the buying process, offering advice and guidance from trivial things to major decisions. He made buying my first property a delight and pain free process. I would totally recommend SA Property.

August 27, 2015
Unprompted review
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Reply from SA Property

Greatly appreciate your thoughts and experiences on SA Property.

Rated 5 out of 5 stars

SA Property

We have found SA Property to be efficient and friendly landlords and would recommend them to any prospective tenants / people lookin gto rent out their house.

August 24, 2015
Unprompted review
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Reply from SA Property

Thank you for your review of SA Property. We hope that we can continue to provide you with a 5 star service.

Rated 5 out of 5 stars

Excellent service

Excellent service provided by Dan in the Lettings Team. I have no hesitation in recommending SA Property as a letting agent to any landlord. Communication was excellent and everything was easy and straightforward when letting my property.

August 24, 2015
Unprompted review
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Reply from SA Property

Just as it should be; easy and straightforward. Thank you for your review of SA Property. We hope that we can continue to provide you with a 5 star service.

Rated 5 out of 5 stars

SA property

Excellent service would highly recommend. Very professional and look forward to using SA property again. Found suitable tenants quickly and the whole process went smoothly.

August 23, 2015
Unprompted review
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Reply from SA Property

Thank you for your review of SA Property. We look forward to dealing with you again in the future so that we can continue to provide you with a 5 star service.

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