SCA Self Storage Ltd Reviews 387

Easily the worst storage experience I've ever had. The company and individuals are incredibly difficult to communicate with, never came through on time with anything they said they would and needed constant chasing to complete anything, yet hounded me incessantly and rudely on the occasion they wanted something from me (this was asking me to move my items into the container which was a month overdue being ready for me). They lost items and never made any attempt to make up for them, or even apologise. Even worse, they allocated me a unit considerably smaller than what the contract stated. It had huge metal beams intersecting the space, making it incredibly difficult to use. The space beyond the beams was useless for the majority of the items I had in there. I thought it seemed smaller than expected but it wasn't until I measured it that the truth was revealed. It was 25% smaller than contracted. When I confronted them about it, and obviously had to chase them up for a response, they made no apology or attempt to rectify the inconvenience, or repay me for the extra space they were charging for. When I'd had enough and moved elsewhere, they had the cheek to try and charge me for the remainder of the contract they had (and admitted they had) broken. When I pointed out that the amount they'd overcharged me was more than what they were asking, they didn't mention it again and said I was free to end the contract. I never missed a payment, or was even late paying on any occasion during my time using the facility. I assume they treat all honest customers like this but can only speak from my experience: Ineptitude, blatant deception, gross negligence and essentially, a horrible company I had the misfortune to deal with. Avoid at all costs.

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very secure. We will definitely be using them again :)

Popped down to SCA Doncaster after a friend recommended it and glad I did. The team were welcoming and made everything simple. The place feels tidy and secure, and it’s been handy having the extra space while sorting out the house.

Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and well managed organisation. Thank you

Booked a unit at the new Doncaster site and it couldn’t have been easier. Everything was sorted online in minutes, and I can get in whenever I need to — perfect for me with odd work hours. The site’s clean, secure, and easy to find too.

Super friendly staff, especially Kelly.
Slick company, nothing too much trouble, and whole transaction a breeze.

Moved into the new SCA site in Doncaster last week and it’s been great so far. The team were really friendly and helped me get sorted without any fuss. The place feels safe, clean and easy to get to — exactly what I needed while sorting the house move.

I needed storage quickly while moving house and SCA were a lifesaver. Got a unit sorted the same day and the team were really friendly and easy to deal with. Place is clean, secure and handy to get to. Made a stressful move a lot easier!

Excellent customer service, Sarah was very helpful and the site is immaculate. Perfect for what I needed at short notice.

SCA Self Storage Ltd , I can honestly say they’ve gone above and beyond in every possible way. From the moment I first contacted them, the staff were warm, welcoming, and genuinely eager to help. They made the whole process of finding the right storage unit incredibly easy — no stress, no hassle, just honest, friendly service with a smile.

The facilities themselves are spotless, secure, and well-maintained, which gives me real peace of mind knowing my belongings are safe. It’s clear that the team takes great pride in their work, and it shows in every interaction. They treat you like family, not just another customer, and that personal touch makes all the difference.

If you’re looking for storage with top-notch security, unbeatable customer care, and a truly caring team, I can’t recommend SCA Self Storage Ltd highly enough. They’re simply brilliant at what they do — professional, kind, and reliable. I wouldn’t store my things anywhere else!

❤️ Highly recommended — 10/10 service from an outstanding team!

Thank you and regards MR Dillon

Great facilities, good value, and excellent helpful staff. Well done SCA Storage

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. From signing up for my unit, through to my recent ending of my storage contract, the service has been five star. Units are clean and tidy, entry and exit to the storage site is straight forward but very secure, and above all the staff are very helpful and genuinely friendly. Happy to recommend.

Fantastic service start to finish. The website is easy to follow and able to select the size you want. Customer service online and especially in person at reception makes your experience a smooth process. The 24/7 access with security and your personal code has really helped me with the house move and the storage unit was easy to access.

Excellent service, great advice. Very helpful on site reception team at Sunderland. Highly recommended.

Safe and secure storage with 24/7 access. Perfect

No issues with booking, moving items into the storage and then cancelling the subscription on completion. Really helpful, really professional and ideal. Storage at Ripon.

Very easy and simple great service