SCA Self Storage Ltd Reviews 387

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, making the entire process easy and hassle-free. The service is frequently described as fantastic and excellent, with many appreciating the efficiency and smooth user experience. People also highlight the cleanliness, security, and good maintenance of the facilities, providing peace of mind for their belongings. However, some customers were dissatisfied with the service, reporting issues with locking containers and a lack of updates or resolution for their problems. A few other people also felt that the company displayed ineptitude and certain issues with service quality, leading to a negative experience.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the amazing and exceptional... See more

Facilities

People report positive experiences with facilities. Customers consistently praise the cleanliness, security,... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the booking process easy, with... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the excellent, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more

Company replied

Rated 5 out of 5 stars

We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more

Company replied

Rated 5 out of 5 stars

First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more

Company replied

Rated 5 out of 5 stars

Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Records Storage Facility
  4. Storage Facility

Written by the company

We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.


Contact info


4.8

Excellent

TrustScore 5 out of 5

387 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The site is very secure with big gates…

The site is very secure with big gates and cameras absolutely everywhere the containers are amazing very safe with vents and everything.overall im a happy customer and feel my property is safe and secure. 100% recommend

August 18, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you William for the kind review. Glad we could help

Rated 5 out of 5 stars

The whole experience was hassle free…

The whole experience was hassle free and the website was easy to navigate. A special thank you to Kelly for a very friendly and helpful welcome.

August 8, 2025
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Reply from SCA Self Storage Ltd

Thank you Dean for the kind review. Glad we could help

Rated 5 out of 5 stars

Very good service all the help and…

Very good service all the help and sorting out , thanks and key codes , got my own pad lock so I will return yours when I see someone

July 26, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you Roberto for the kind review. Glad we could help

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, friendly informative staff

July 16, 2025
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Reply from SCA Self Storage Ltd

Thank you Ian for the kind review. Glad we could help

Rated 5 out of 5 stars

The customer service from the staff…

The customer service from the staff member named Kelly, is out standing, I was so well informed and given as much assistance as was needed, which made for a much more pleasant experience than I had thought due to moving and the anxiety that I have, thank you!

July 12, 2025
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Reply from SCA Self Storage Ltd

Thank you Tomas for the kind review. Glad we could help

Rated 5 out of 5 stars

Great

Great, from the information I got to the help from receptionist, everything explained in detail the unit is clean and secure

July 10, 2025
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Reply from SCA Self Storage Ltd

Thank you Gary for the kind review. Glad we could help

Rated 5 out of 5 stars

Easy, convenient and great choice

I found booking storage very easy. The staff were very helpful and explained everything in great detail. Storage was available with a good choice of size when I wanted it and John at the site was more than helpful and friendly showing us how to operate the container. I fully recommend using this company.

July 4, 2025
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Reply from SCA Self Storage Ltd

Thank you Mary for the kind review. Glad we could help

Rated 5 out of 5 stars

Fantastic support at the Rotherham…

Fantastic support at the Rotherham facility for our business, special shout out to Beth who looks after us very well.

June 2, 2025
Unprompted review
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Reply from SCA Self Storage Ltd

Thank you Harry for the kind review. Glad we could help

Rated 5 out of 5 stars

Very pleased with the service never…

Very pleased with the service never used storage before and wht a good way to store your stuff everyone was very helpful gave me instruction on how to get to my container even got a picture to say where it was in there yard so helpful and easy to find

June 11, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you William for the kind review. Glad we could help

Rated 5 out of 5 stars

What a great company

What a great company! Super easy to find, clear instructions and 24hr access! No fuss , No hassle ! Just easy storage! Thank you

June 3, 2025
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Reply from SCA Self Storage Ltd

Thank you Tonya for the kind review. Glad we could help

Rated 5 out of 5 stars

Well managed and immaculate

Kelly was sooo helpful from start to finish! She made sure we were able to work the lift, enter my pin code, showed us how to use the shutters etc. She even brought us a little treat (bottles of water etc) which was so thoughtful. Immaculate unit and clearly very well managed

June 5, 2025
SCA Self Storage Ltd logo

Reply from SCA Self Storage Ltd

Thank you Elli for the kind review. Glad we could help

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