Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.8
Excellent
387 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Easy set up of the contract and payment…
Easy set up of the contract and payment processes, friendly polite and knowledgeable staff. Excellent local site representative providing assistance, explaining and demonstrating how the storage facility and site functions.
June 2, 2025
Reply from SCA Self Storage Ltd
Thank you David for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Vicky for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Mark for the kind review. Glad we could help
Happy days
Everything was real easy to set up. I have confidence in the security of the site & how it works & the staff were really helpful and friendly.
May 17, 2025
Reply from SCA Self Storage Ltd
Thank you Maz for the kind review. Glad we could help
Friendly staff
Friendly, helpful and knowledgeable staff who represented the company very well.
Excellent product well delivered
May 13, 2025
Reply from SCA Self Storage Ltd
Thank you Graham for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you Maruthi for the kind review. Glad we could help
Really good communication and very easy…
Really good communication and very easy to arrange. No hassle at all.
May 7, 2025
Reply from SCA Self Storage Ltd
Thank you Andy for the kind review. Glad we could help
Very happy
Happy, helpful staff who are clear on everything - well laid out and clean. Thank you
May 5, 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
The staff and set up was very easy and…
The staff and set up was very easy and the sites location is also great
The ramp down to the actual containers steep and hardcore so imagine winter will be not so great
Overall very good set up
May 8, 2025
Reply from SCA Self Storage Ltd
Thank you for the review. We do try to take care so there are no issues with access during winter.
Very straight forward process
Very straight forward process, staff very friendly and helpful and ine of the cheaper quotes for storage.
May 8, 2025
Reply from SCA Self Storage Ltd
Thank you Shirley for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Had to amend dates for use of storage…
Had to amend dates for use of storage facility due to a delay, which was accommodated without hesitation, excellent service.
April 30, 2025
Reply from SCA Self Storage Ltd
Thank you Dave for the kind review. Glad we could help
We are repeat customers
We have used them for ages, quick responses and help ASAP when needed, highly recommended storage facilities with peace of mind of security as well
April 25, 2025
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Great staff
Great staff, spotlessly clean,so far a totally efficient service facility.
April 16, 2025
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Change of unit
A seamless change over to a smaller unit, greatly helped by the efficiency of the reception team. My apologies for I have forgotten their names.
April 12, 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Brilliant
Brilliant. it was what I needed, The woman that helped me was so nice. And the welcome pack was a nice surprise.
April 11, 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
I found it extremely easy to get booked…
I found it extremely easy to get booked in. Very kind and helpful staff especially on site.
Will definitely recommend.
April 7, 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
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