Tom made the whole experience easy, and hassle free. He explained everything in detail. Customer service wea amazing and staff polite. I wouldn’t hesitate to go back when I need my next storage unit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed storage in a hurry as a new couch was arriving before we sold the old one. SCA were fabulous and organised next day storage at 4 50pm on Friday evening! Containers are clean and dry and very... See more
Company replied
First time I have had the need to use a storage unit, SCA Storage was recommended by the Romoval Company I used during my recent house move, and must say my experience with SCA has been faultless. F... See more
Company replied
Needed storage urgently and called SCA and they were super helpful and friendly and were able to arrange storage within seconds ready for me to move in the next day. Brand new site easy access and wel... See more
Company replied
Company details
Written by the company
We offer secure, convenient and affordable self storage facilities for personal, business and vehicle storage.
Contact info
Unit C, Sunrise Enterprise Park, Ferryboat Lane, SR5 3RX, Sunderland, United Kingdom
- 0191 500 1809
- info@scaselfstorage.co.uk
- scaselfstorage.co.uk
4.8
Excellent
387 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great unit for my stuff.
Great set-up. Girls in office very helpful. The unit was clean an exactly what I need. Being able to access 24/7 is another benefit. When I first moved in there was a small gift (biscuits and a bottle of water) waiting for me, which were very welcoming and handy.
January 6, 2025
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
So friendly and so easy
So friendly and so easy. Cherry on the cake was when I 1st opened my unit to start loading i was greeted with bottles of water protein bars and a welcome card.
January 4, 2025
Reply from SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you found our team friendly making your journey a smooth and easy one. Your feedback has been shared with the team and is greatly valued!
Easy to book online and great…
Easy to book online and great communication and discount for 1st 8 weeks
December 28, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Kelly and Sarah
Kelly and Sarah - friendly, helpful and patient while I dithered about what unit, when from etc!
December 21, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received amazing customer service from Kelly and Sarah. Your feedback has been shared with the team and is greatly valued!
Great staff
Lovely polite and helpful staff..
Left a lovely greeting card 2 bottles of water two pens and a lovely box of Linda chocs in my container 🥰
5 stars from me
December 14, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received great customer service. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
the staff was so helpful
November 28, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
I thought that I had filled this in a…
I thought that I had filled this in a few days ago. And sent it off. The experience was excellent and the staff were very helpful and friendly with no problems at all in helping and answering any questions I asked
November 26, 2024
Reply from SCA Self Storage Ltd
Thank you for your kind review Michael, very happy to hear the positive team feedback.
Very helpful staff
Very helpful staff, clean and hassle free storage ! I am very pleased with service
November 24, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service
Excellent service, good clear communication. Went out of their way to help accommodate our needs. Kelly and Sarah are super friendly and very efficient.
November 22, 2024
Reply from SCA Self Storage Ltd
Thank you for your kind review Alison, very happy to hear the positive team feedback.
Very helpful staff
November 17, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Easy Storage
Very easy to deal with and superb storage containers plus lovely John to welcome. Good experience
November 16, 2024
Reply from SCA Self Storage Ltd
Thank you for your kind review Annette, we will let John know!
Could not have asked for more
The staff were very helpful and accommodating. I needed to bring forward my collection of keys by a few days and there was no resistance at all. The container looked almost brand new!
November 9, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received a helpful and accommodating service. Your feedback has been shared with the team and is greatly valued!
Amazing customer service
This was my first time using a storage unit. Sarah was absolutely amazing and made the whole process a breeze. I look forward to using them again in the future
November 3, 2024
Reply from SCA Self Storage Ltd
We're grateful for your positive review. We are so happy to hear you received amazing customer service from Sarah. Your feedback has been shared with the team and is greatly valued!
Reply from SCA Self Storage Ltd
We're grateful for your positive review. Your feedback has been shared with the team and is greatly valued!
Excellent service and very polite
October 29, 2024
Reply from SCA Self Storage Ltd
Thank you for the kind review. Glad we could help
Perfect 5*
Very accommodating. Easy, quick and simple process to access the unit. Ability to drive in and load onto the trolleys is fantastic.
October 26, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Dane, your feedback is greatly valued!
Reply from SCA Self Storage Ltd
Thank you for the positive review Jeremy, Your feedback has been shared with the team and is greatly valued!
Amazing
Amazing. Polite, friendly staff, exceptionally clean facility. We used a great removal company (TVR) who were familiar with the place so had a stress free experience. Would definitely recommend SCA
October 22, 2024
Reply from SCA Self Storage Ltd
Thank you for the positive review Jen, your feedback has been shared with the team and is greatly valued!
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