I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has att... See more
Company replied
Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... See more
Company replied
Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are goin... See more
Company replied
Company details
Written by the company
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Contact info
20 Eastbourne Terrace, Paddington, W2 6LG, London, United Kingdom
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4.8
Excellent
383 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice kind caring nursing staff
Very nice kind caring nursing staff, great home service. Good phone support easy booking of treatment and easy medication ordering. Makes treatment so much nicer than going to a hospital. Very proffesional nurses.
May 13, 2026
Reply from Sciensus - Cancer Services
Thank you so much for your kind review and for highlighting the kindness and professionalism of our nurses. We'll pass that along to the team. Thanks, Marie
If I have a problem you sort it out
If I have a problem you sort it out
But I have had very few problems
March 19, 2026
Reply from Sciensus - Cancer Services
Thank you for taking the time to share your feedback. We're so pleased to hear that the service is working well for you. Thanks, Marie
Brilliant service
May 7, 2026
Reply from Sciensus - Cancer Services
Thank you for your brilliant feedback. We’re really pleased to hear you’ve had such a positive experience with the service, and we appreciate you taking the time to let us know. Thanks, Marie
I was advised to put a frozen pack of…
I was advised to put a frozen pack of peas on the injection site prior to the nurse injecting as that helps to reduce the pain! Also to put them back on after the injection to take away any bruising!
Also another tip I was given was to give a little cough as the needle goes in. If the nurse counts to three she injects and you give a little cough!!
This does work! 👍
April 27, 2026
Reply from Sciensus - Cancer Services
Thank you for sharing your experience and these practical tips. We’re really pleased to hear that the advice from the nurse helped make the injection more comfortable for you. Small things can make a real difference, so it’s lovely to know this worked well. Best, Marie
Very Good Service
May 4, 2026
Reply from Sciensus - Cancer Services
Thank you for your kind review. We’re pleased to hear you’ve had a very good experience with the service, and we appreciate you taking the time to share your feedback. Thanks again, Marie
Reply from Sciensus - Cancer Services
Thank you for your feedback. We’re pleased to hear that the service felt professional, timely and friendly. We really appreciate you taking the time to share your experience. Kindly, Marie
Professional nurses
Very good professional people.let you know when the medication comes as well as the nurses.
April 22, 2026
Reply from Sciensus - Cancer Services
Thank you for your kind review. We’re really pleased to hear that you’ve found our nurses professional and that the updates about your medication and nurse visits have been helpful. We appreciate you taking the time to share your experience. Many thanks! Marie
Reply from Sciensus - Cancer Services
Thank you for your kind feedback. We’re pleased to hear that our team have been friendly and reliable during your home visits. We really appreciate you taking the time to share your experience. Cheers, Marie
Prompt and reliable service.
April 16, 2026
Reply from Sciensus - Cancer Services
Thank you for your feedback. We’re pleased to hear you’ve found the service prompt and reliable, and we appreciate you taking the time to leave a review. Best wishes, Marie
Reply from Sciensus - Cancer Services
Thank you for your kind review. We’re really pleased to hear that both the delivery and home injection parts of the service have worked well for you. We appreciate you taking the time to share your experience. Thanks again, Marie
Friendly and efficient service
April 29, 2026
Reply from Sciensus - Cancer Services
Thank you for your kind feedback. We’re pleased to hear you’ve found the service both friendly and efficient. We really appreciate you taking the time to share your experience. Cheers, Marie
Reply from Sciensus - Cancer Services
Thank you for taking the time to leave this lovely review. We’re so pleased to hear that your experience with our nurse was positive and that you felt cared for during your visit. We’ll make sure your feedback is shared with the team. Cheers, Marie
Reply from Sciensus - Cancer Services
Thank you for your kind review. We’re really pleased to hear that our staff, delivery service and app have all helped make your experience straightforward. We appreciate you taking the time to share this feedback. Best, Marie
Reply from Sciensus - Cancer Services
Hi Gaynor, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Clare
Made me Comfortable
Made me Comfortable . Always very informative and helpful. Treatment time was very good
January 7, 2026
Reply from Sciensus - Cancer Services
Hi patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Clare
I prefer to talk to a person.
I prefer to talk to a person rather than do things online and I have always found Sciensus patient and responsive.
February 4, 2026
Reply from Sciensus - Cancer Services
Hi Sue, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Clare
See above
Last minutes flexibility to meet a change in the time of the appointment.arrived on time and very professional and helpful.
February 5, 2026
Reply from Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Clare
Reply from Sciensus - Cancer Services
Hi Hazel, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Clare
The Sciensus’s team are fantastic
The Sciensus’s team are fantastic! I’ve been treated by Sciensus at home for two and a half years and I can safely say that ALL the nurses are wonderful and kind and really well trained. When you’re unwell and have someone coming into your home you want to feel confident that you’re going to feel comfortable and safe in their hands and I have always felt truly cared for by every one of the nurses. The managers and staff on the care line are all fabulous too and always so accommodating and helpful. They are a great team and I feel so lucky to have them looking after me. I feel like they are friends coming round for a cuppa and chat now.
February 10, 2026
Reply from Sciensus - Cancer Services
Hi Julie, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Clare
Reply from Sciensus - Cancer Services
Hi Annette, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Clare
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.