I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has att... See more
Company replied
Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... See more
Company replied
Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are goin... See more
Company replied
Company details
Written by the company
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Contact info
20 Eastbourne Terrace, Paddington, W2 6LG, London, United Kingdom
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4.8
Excellent
383 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nursing Team Belfast
I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has attended to me. They are professional in their approach, and protocols. They ensure that you are aware of potential issues with the chemotherapy drugs and know what to do in the event of a medical issue. As importantly they make you feel at ease during your treatment and show empathy. I feel as if they are friends, such is the relationship I have built up with them. Cannot recommend them highly enough.
November 18, 2025
Unprompted review
Reply from Sciensus - Cancer Services
Hi Nigel, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Professional and friendly staff
The nurses always communicate with me to let me know when they'll arrive. My emails are always responded to promptly and they honour my requests for change of time/date. The nurses are friendly and professional.
November 13, 2025
Reply from Sciensus - Cancer Services
Hi K Leslie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
My Lovely Nurses
My nurses have been so lovely, I look forward to seeing them. Every nurse I’ve met I think is my favourite.
October 31, 2025
Reply from Sciensus - Cancer Services
Hi Gaynor, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Laneotride home monthly injection service.
Nursing staff have made home injection treatment as tolerable as a jab in the backside can be!
Fresh medicine has been delivered on time.
October 26, 2025
Reply from Sciensus - Cancer Services
Hi Peter, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent Service
Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are going to be late. The whole system runs smoothly and I wouldn’t hesitate to recommend this service to others.
October 21, 2025
Reply from Sciensus - Cancer Services
Hi Lianne, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Great service
The delivery of my medication and the Nurse to administer it arrive exactly at the time advised me by text.
They are pleasant and cheerfull and make a difficult day easier.
Great service
Many thanks.
October 28, 2025
Reply from Sciensus - Cancer Services
Hi John, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The service at home was good and very…
The service at home was good and very efficient. However for a reason unbeknown to me the original appointment was cancelled internally by someone one.
October 20, 2025
Reply from Sciensus - Cancer Services
Hi John, thank you for your feedback. We are sorry to hear your appointment was cancelled without notice. Please may we ask you to email ptcomms@sciensus.com so we can investigate further. Thanks, Anne
I have regular home visits for cancer…
I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results are good.
The nurses check my general health and chat about my wellbeing. Usually have the same nurses, either Diana or Louise, both of whom are excellent, friendly and reassuring. They seem genuinely interested in my health. I have nothing but praise for the service I am recieving from the company and my nurses.
October 22, 2025
Unprompted review
Reply from Sciensus - Cancer Services
Hi David, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
The nurses who visit are outstanding
The nurses who visit are outstanding. Not so sure about the admin support for them, initial contact from Sciensus was poor but fortunately don’t have to deal with them once the process has begun.
October 2, 2025
Reply from Sciensus - Cancer Services
Hi Sparky, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Dear patient, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi Ruth, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi David, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
that come to see me are…chemotherapy nurses
The nurses that come to see me are really nice caring helpful always make feel at ease
September 10, 2025
Reply from Sciensus - Cancer Services
Hi Sue, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent care
All of the Sciencus nurses have been fantastic with excellent care given.
I cannot recommend them highly enough!
September 17, 2025
Reply from Sciensus - Cancer Services
Hi Matthew, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
All the nurses who visit my home are…
All the nurses who visit my home are excellent and always arrive at the time given
September 18, 2025
Reply from Sciensus - Cancer Services
Hi Mark, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Having my injection at home is so…
Having my injection at home is so convenient especially since going back to work, because otherwise I would have to take a day off and travel an hour to the hospital. Paul arrives promptly when I arrive home and everything is administered stress free and relaxed.
September 4, 2025
Reply from Sciensus - Cancer Services
Hi Menna, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service.
August 28, 2025
Reply from Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
A very pleasant experience
My nurse Olabisi arrived during the allotted time. As well as delivering my pills she checked my general health, listen to a couple of small concerns, reassured me and genrally made the entire experience a real pleasure. She also booked my upcoming blood test and pill delivery dates.
August 26, 2025
Reply from Sciensus - Cancer Services
Hi Geoff, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Having my cancer care at home is less stressful
My dedicated nurse was on time. He was caring and professional, taking his time and not rushing the process.
August 19, 2025
Reply from Sciensus - Cancer Services
Hi Mr White, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.