Sciensus - Cancer Services  Reviews 

383
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the professional, friendly, and deeply caring nurses who visit their homes, noting how much these visits reduce travel anxiety and make necessary medical treatments remarkably comfortable. People also strongly note the extremely reliable, consistent, and prompt delivery of essential medications, ensuring everything always arrives precisely on schedule without delays. Some reviewers were not happy with minor communication issues, occasional messaging confusion, and technical difficulties while trying to access the mobile application. A few consumers additionally mentioned delivery scheduling inflexibility and occasional physical discomfort experienced during rapid injection procedures.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting the caring, professional, and friendly nature... See more

Service

People report high satisfaction with the service, praising the caring, efficient, and professional nurses who... See more

Delivery service

Consumers find delivery service to be efficient and reliable, with orders consistently arriving on time and... See more

Customer service

Reviewers consistently share positive feedback about customer service, highlighting very friendly and... See more

Application

Customers consistently note positive experiences with app, describing it as very useful, clear, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... See more

Company replied

Rated 5 out of 5 stars

I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has att... See more

Company replied

Rated 5 out of 5 stars

Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are goin... See more

Company replied


Company details

  1. Cancer Treatment Center

Written by the company

Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(383)

94 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful staff

The nurses are very good.Kind and caring and always willing to advise.Always had helpful experience with the office staff.

May 29, 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi John, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 4 out of 5 stars

Caring

Just being there for me and my family

June 9, 2025
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Reply from Sciensus - Cancer Services

Hi JIMporter, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne

Rated 5 out of 5 stars

Excellent

Always excellent service

June 6, 2025
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Reply from Sciensus - Cancer Services

Hi Howard, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Arranged appointments kept between…

Arranged appointments kept between allotted times.

June 2, 2025
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Reply from Sciensus - Cancer Services

Hi Bryn, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Everything is under control so what be…

Everything is under control so what be better than that

June 6, 2025
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Reply from Sciensus - Cancer Services

Hi Richard, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Julie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

A positive experience.ys the time spent with the…

As always the time spent with the nurse, in this case Carran, was calm and informative. The nurses are always patient and kind. I look forward to their visits.

May 28, 2025
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Reply from Sciensus - Cancer Services

Hi Mr and Mrs Oakham, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Clare

Rated 4 out of 5 stars

Comment on nurses

the nurses. Are pleasant & competent.
Very little pain with jab.

Only complaint that one nurse passed on my comments
On side effects of jab,in great detail of severe
Constipation without my permission. They then asked
Me to confirm it which I ignored.

May 29, 2025
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Reply from Sciensus - Cancer Services

Hi Jenny, thank you for your feedback. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne

Rated 5 out of 5 stars

Everything is going well these days

Everything is going well these days. You seem to have got over the problems you had in the past.

May 28, 2025
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Reply from Sciensus - Cancer Services

Hi Margaret, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne

Rated 5 out of 5 stars

Sciencus Nurses at Home

Lovely nurses and a great service.
Thank you

May 22, 2025
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Reply from Sciensus - Cancer Services

Hi AlisonD, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Excellent nursing and administrative…

Excellent nursing and administrative staff.

May 23, 2025
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Reply from Sciensus - Cancer Services

Dear customer, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Good service

Always on time and nurses are very friendly.

May 27, 2025
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Reply from Sciensus - Cancer Services

Hi Susan, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Always courteous and friendly.

Always courteous and friendly.

May 23, 2025
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Reply from Sciensus - Cancer Services

Hi Jackie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

The nurses are great

The nurses are great. I look forward to my visit.

May 21, 2025
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Reply from Sciensus - Cancer Services

Hi Barbara,we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Nurses always friendly and helpful

Nurses always friendly and helpful. Injections delivered on time.

May 21, 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Susan, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Nurses always polite and efficient make…

Nurses always polite and efficient make necessary phone calls and arrive on time.

May 23, 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Andy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

All round service has been exemplary…

All round service has been exemplary from the deliveries to the admin staff to the nurses. Cannot fault any of it.

May 23, 2025
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Reply from Sciensus - Cancer Services

Hi Rob, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Will do their utmost to make your…

Will do their utmost to make your appointment fit in on the day.
Always helpful and informative nurse's.

May 20, 2025
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Reply from Sciensus - Cancer Services

Hi Mrs C Horton, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Very efficient and friendly staff

Very efficient and friendly staff. Making my treatment much more easier to deal with . Thankfully had no problems and if l felt l needed it l know there was support or help available at any time . I would have no problem recommending them or their services.

May 23, 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Denise, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

Rated 5 out of 5 stars

Fantastic nurses

Fantastic nurses, very kind & very understanding when things are going, explaining everything to you..wonderful to me

May 22, 2025
Sciensus - Cancer Services  logo

Reply from Sciensus - Cancer Services

Hi Brandon, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne

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