I have regular home visits for cancer treatment. There are 2 visits each month, 1 to take a blood sample, which is then collected for testing. The 2nd is to deliver my medication, provided my results... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been under the care of the Belfast nursing team for quite a few years now in relation to ongoing cancer treatment/chemotherapy. I cannot speak highly enough of each and every nurse that has att... See more
Company replied
Having a nurse come to my house to give me my treatment has been a game changer. It has taken the stress out of travelling to the hospital and having to wait for treatment. I get a text the day bef... See more
Company replied
Excellent service from start to finish. The nurses are lovely, both friendly and professional. They keep you informed of your appointment time and will contact you if they can come earlier or are goin... See more
Company replied
Company details
Written by the company
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We’re the UK’s leading provider of cancer treatments at home, supporting patients and their families. Our team of specialist cancer nurses, clinical nurse specialists and practice development nurses bring systemic anticancer therapies (SACT), including chemotherapy, to thousands of patients every month, and they’ll be right by your side, every step of the way.
Contact info
20 Eastbourne Terrace, Paddington, W2 6LG, London, United Kingdom
- 0333 2079882
- marketing@sciensus.com
- sciensus.com/our-services/cancer-care-at-home
4.8
Excellent
383 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
you are easy to talk to over the phone…
you are easy to talk to over the phone although its not always easy to order medication on the app
May 10, 2025
Reply from Sciensus - Cancer Services
Hi Sandra, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always efficient friendly and…
Always efficient friendly and supportive staff. I look forward to their visits.
May 20, 2025
Reply from Sciensus - Cancer Services
Hi Gerry, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
A dependable at home service
Reliable ordering and information on the Sciensus app and efficient, friendly clinical visits.
May 20, 2025
Reply from Sciensus - Cancer Services
Hi Val, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
In good hands
After nine years of remission, being advised that my prostate cancer had recurred was a shock. Via my Private Health Insurance my oncologist put me on a course of hormone treatment (Abiraterone) to complement the Decapeptyl injections I was receiving via the NHS. The hormone treatment, and the accompanying intensive monitoring is being delivered by Sciensus - a company I was previously unaware of. I have to say that the Sciensus nurses, and the logistics and organisation behind them, have impressed me. They are pleasant, professional, and well informed. I feel that I am in good hands, and that's important at times like this.
October 22, 2024
Reply from Sciensus - Cancer Services
Hi Dave, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Dear Customer, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi Mrs Julie Anderson, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Support was professional and responsive
May 2, 2025
Reply from Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The nurses are always brilliant
The nurses are always brilliant. They get in touch before their visit. They always arrive when they say they will, or let you know if their day isn't going to plan to manage expectations. And, importantly, they're great at what they do too. Always cheerful and friendly, despite what they come to me to do, I look forward to their visits!
May 19, 2025
Reply from Sciensus - Cancer Services
Dear customer, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi RKL, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Your People are great
May 6, 2025
Reply from Sciensus - Cancer Services
Hi Mr Tony, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi Steve, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivery is spot on
Delivery is spot on medication needle is rubbish had four faulty but no feedback from company or replacement so now I have no medication
May 16, 2025
Reply from Sciensus - Cancer Services
Hi Diane, thank you for your feedback. We're so pleased that you're happy with the service provided. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Detailed text before each vist with…
Detailed text before each vist with times etc. Lovely, friendly nurses all the time who take the time to enquire about my health and answer any worries I might have.
May 16, 2025
Reply from Sciensus - Cancer Services
Hi Mrs Jacqueline, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Kiren is a wonderful nurse
Kiren is a wonderful nurse. Perfect in every way. The Sciensus team always succeeds in getting my treatment to happen. In the right way at the right time.
May 16, 2025
Reply from Sciensus - Cancer Services
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi Paul, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The nurses are brilliant but admin…
The nurses are brilliant but admin often leaves a lot to be desired
May 15, 2025
Reply from Sciensus - Cancer Services
Hi Mr T, thank you for your feedback. We will be sure to include your feedback into a weekly roundup that is sent to all colleagues. Thanks, Anne
Very good nurses
Very good nurses ! Excellent treatment in my home. Reliable service. Good communication.
May 16, 2025
Reply from Sciensus - Cancer Services
Hi Gordon, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reply from Sciensus - Cancer Services
Hi Lucy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Lovely staff
Lovely staff visit to give me Injections. They always have time to listen and chat which purs me at ease.
May 8, 2025
Reply from Sciensus - Cancer Services
Hi Sally, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Reliable and efficient
May 9, 2025
Reply from Sciensus - Cancer Services
Hi Stephen, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.