Appalling service. I booked a taxi well in advance, confirmed it the day before and again on the morning — yet the car never arrived. When I called, they told me it would be ten minutes. Fifteen minut... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shocking service - had booked a large taxi (for 5) for an airport transfer only to be let down 10 mins prior to the arranged pick up time!! Absolutely no help in sending replacement (ie 2x normal taxi... See more
Prebooked pick up at 0730 from Timperley and was lovely polite on time driver mohammed.........also Prebooked return at 1115 from heaton Moor tennis club but 1125 called them and surprise surprise no... See more
Scott's taxis Sale have banned people from writing reviews elsewhere but it's possible here. Over the past few months we've ordered several taxis from this unprofessional company. Every single time w... See more
Company details
Information provided by various external sources
Taxi Manchester. Book your ride on the Scotts App or Online for a Quick Taxi Service in Manchester. Reliable taxi to and from Manchester Airport, Altrincham, Sale, Urmston, Old Trafford, Chorlton and surrounding areas
Contact info
Orchard House, Orchard Place, Sale , M33 7YB, Manchester , United Kingdom
- 01612283333
- enquiries@scottscarsmcr.co.uk
- scottscarsmcr.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best from the bunch
A good taxi company, I love their services which are available for anyone, disabled included. Just mention it and it will be taken care off.
The usual waiting but thats the same for all other companies. Drivers are the kindest but keep your distance!
Scott's Cars Is a reliable taxi company…
Scott's Cars Is a reliable taxi company they've never let me down. Friendly and helpful staff from the office staff to the drivers. Thanks Scott's Cars.
Absolutely amazing customer service so…
Absolutely amazing customer service so helpful and even the driver was very polite and respectful i would definitely use it over and over again
Excellent service and very friendly …
Excellent service and very friendly really helpful Thanks
Great Experience and Hassle-Free
Great experience. Arrived in a timely manner. Driver very respectful and paid attention to what we had asked for. No hassle what so ever. Will definitely be using more regularly.
Great experience
Great experience! Lovely driver helped us get our shopping.
Excellent customer service
Excellent customer service. Friendly and helpful drivers. Thank you Scotts. I'll definitely be booking with you again👍
Amazing service!
Amazing service. Can always rely on Scotts Cars as drivers are always on time. Would definitely recommend!
Top Service
Hi.
I am a driver and working with Scottscars from last 2 years. I read some reviews from the drivers who are no more with this company. I wana tell them that I never ever have any problem with the company regarding work. I think Sale, Altrincham, Hale, Stretford and surrounding area is best area to work for and Scotts covers most of this area. Its driver, who need to pay for uniform as we are self employed. You only work for 4 days which is not enough time to make a judgement. Second factor is that in taxi business, every day is different from the other days ,Some days are very busy while some are very quite, while as a driver we need to keep this in mind. You can not have same amount of money every day. As for as the fare is concerned, it depends which route you are using to. I think you were new to the area and was using the long routes. I think you should request the passenger to guide you incase you are using the long routes. Most of the passengers don't mind to guide you the right route. The meter will keep running while you are at red light only if you turn the option on from the app, otherwise it never happened to me or any of my friend.
To pick the passenger from Air port is bit tricky. As taxi only have a limited time to stay in the pick up area. So most of the time drivers don't inter in the pick up area until they are 100% sure that the passenger has cleared the immigration and collected the luggage and is ready to pick up as the driver need to pay a big pick up fee. We pick and drop 100s of passengers every week. I never ever have any issue with pick up or drop off. Its the most trusted company in the area. Operators are very professional and very well experienced.
Brill
Brilliant service. Taxi arrived on time and dropped all shopping bags for me at my door because I had a sore foot from playing football the night before.
Great Servic Very Helpful.Great Service…
Great Servic Very Helpful.Great Service Thank You

Reply from Scotts Cars
Stave was on call he deal me very…
Best service in covid 19 Steve was on call he deal me very professionally and send me nice clean car so my journey was great and safe very clean price was great as well highly recommended 5 star.

Reply from Scotts Cars
I have often had poor service from…
I have often had poor service from Scotts. They will promise a taxi within a certain amount of time but it seldom arrives on time. Last night was a classic example. Rang and asked if a taxi could pick us up within 10 minutes. We had a few options, including other taxi firms or an Uber but was told that 10 minutes was no problem. Called a further 3 times to chase and was told it was just a few minutes away. Eventually arrived after 40 minutes of waiting.
Thank you ScottsCars
I was left stranded in town by another taxi firm, I rang Scott’s cars and they picked me up and were very polite on the phone as they could tell I was panicking. The driver was really nice to me and the service was top notch, would Reccomend!
If i could give zero stars i would
If i could give zero stars i would. Please use any other taxi company but scotts. Rude incompetent receptionists and drivers. Always late that's if they do in fact turn up and then they proceed to take you the longest route possible.
Ok booked a taxi from airport to sale a…
Ok booked a taxi from airport to sale a week before I was due back for 0200. Got to the pick up area for 0200 and tracker said it was being dispatched in 15 mins???? After 20 mins of getting through the operator said he hadn’t sent it as he had been calling to see if I had got my luggage (I had no missed calls) then best bit was the app told me 8.60 yet the driver told me 15.50 DO NOT USE
Scott's Cars Manchester
After using Scott's Cars for the first time, recently I can honestly say they are the most incompetent (Taxi operators) I've ever.... encountered.... from the 1st booking,
The radio operator's are abundantly rude & ignorant as they carn seem follow simple instructions aswel as information given to them by phone, awaiting a 2nd Booking* only to fine out whilst waiting fo the Taxi* they were at the other side of Manchester.... i rang them yet again, I was practically told I was a liar & having been dropped off there earlier on;... 3rd Booking* having a job booked nearly 3'hours in advance I was then told they were running late and having the utter cheek to say there really buisy & told to wait another 10mins or so, as they were buisy!!! there was no empathy or Apologies from them whatever;.... so unless am very much mistaken please, think twice before using this totally incompent Taxi Company!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







