Sean Hennessy Electrical Superstores Reviews 

125
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and knowledgeable store staff for making shopping easy, offering expert advice, and ensuring a consistently pleasant visit. Consumers also highlight the exceptionally fast delivery service, noting that heavy appliances often arrive the very next day alongside professional installation and old unit removal. Some reviewers were not happy with certain products and experiences, mentioning frustrating issues like receiving faulty units, poor performance, and unhelpful handling of post-purchase problems. A few people also noted difficulties with staff product knowledge and occasional communication challenges during their visits to the physical stores.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, product knowledge, and... See more

Delivery service

Consumers find delivery service to be an exceptionally positive experience, highlighting rapid and often... See more

Product

People report positive experiences with product offerings, highlighting great items at reasonable prices and... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery and helpful staff... See more

Order

Reviewers mention positive feedback about order processes, highlighting extremely fast and efficient delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a tumble dryer delivered today, only ordered it last night. The driver Seán made contact with me early this morning and gave me an estimated arrival time. Access to my home can be difficult but Se... See more

Company replied

Rated 5 out of 5 stars

I couldn’t get any other shop in the country to supply me with an American fridge that would fit the narrow space I have. The doors needed to be removed off the old one, taken outside and taken away f... See more

Rated 5 out of 5 stars

Fantastic service and the best price going from Sean Hennessy Electrical, Rathkeale My integrated fridge gave up on me suddenly, and I needed a replacement fast. Jason in-store was brilliant, so he... See more

Rated 5 out of 5 stars

I ordered an electric oven online at 7.40am received a phone call at 8.20am to say that my oven would be delivered that morning by 10am, an absolutely fantastic service. I have dealt with Sean Hennes... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

125 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(125)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Buy electrical appliances here, because they actually give a s***!

***If you read this review and find it useful.in making a decision, let me know by giving it a 👍🏻 below.***

Excellent people from Margaret who answered my (I'm sure unusual) email requesting who they used for their deliveries in my area?
To the driver who brought the freezer, when they said they would.

Fair value, excellent service and a commitment to customer satisfaction.
And no, they knew nothing about
the debacle with Euronics (see my reviews under Euronics Ireland and Euronics UK) and their utterly appalling, incompetent (in my delivery at least) couriers Caulfields.

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Worst ever.

Worst ever.
Never got my delivery and I kept calling no answer ,so am going to get my money back through PayPal.

DON'T BUY ANYTHING FROM THIS COMPANY

December 17, 2021
Unprompted review
Rated 1 out of 5 stars

Misleading extended warranties

Purchased an ipad in 2017 and was sold the extended warranty until 2024 from a third party company for an extra €150. Was told that it was to cover for ANY eventuality. Well the cover was sold to me as "whatever happens" so that kind of tells you that it would cover ANYTHING. Anyway last month my son broke the screen and I contacted the insurance company and am still (approx. 4-5 Weeks later) waiting for them to reply to several emails or answer a call. I checked the insurance companies Trust pilot reviews and it is actually disgraceful. How Sean Hennessy can be using such a dodgy, robbing, incompetent company for their product warranties is actually beyond me. I also went onto Sean Hennessy site and had a look at the cover they provide and they have it advertised as "whatever happens" but then it states "not for accidental damage". Are they actually having a laugh? That is one of the main reasons I purchase extended warranty for ACCIDENTAL DAMAGE. Also the store assistant sold the extended warranty to me as accidental damage cover.
I have now had to pay for screen repair myself and will never return to Sean Hennessy again.

May 30, 2021
Unprompted review

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