Senior Home Plus Reviews 83

Joseph has been helpful and patient in our search when we are desperate. Luckily, our aged elderly don't need this type of service now. In the future, if we need this service, we will go back to Joseph.

Jake was very helpful. Clear explanation of how the pricing will work.

Joseph offered practical help. Looking for a new Nursing Home can be very time consuming at an emotive time. Explaining our needs to him, he quickly got back to us with some options. From this information, we quickly made some very important decisions about our family member in need of specialist care. He also followed up, to see if we needed further help. We would like to thank him for his help and can confidently add that our family member has now got a new home, that we know she is safe in.

Very helpful and friendly from joseph G. Even following up until told we'd found somewhere suitable for my dad.

Wonderful talking to Jake, brilliant help, explained what why etc, to help me, so grateful and thankyou so much, I highly recommend senior homes, it makes the difficult choices so helpful to make and how to approach with more positivity.
Thankyou Carole

Their recommendation of Farnworth was excellent and took the pain out of searching for us.Jake was very helpful and followed everything up with ud

Jennifer Walker at Senior Home Plus has truly been supportive throughout my journey in finding a care home for my mother and I thank her for kind help, patience and understanding

a young man named Joseph ghera
went that extra mile to help me with my search for a suitable care home for my wife
he works a company called
senior home plus
seniorhomeplus.co.uk

Senior Home Plus contacted me when I was looking for help about transferring my mother from a Care Home to a Nursing Home. My contact HANNAH DAVIS could not have been more helpful. She advised of good homes in my area and I was able to visit and select the best and most appropriate one, all due to relying on her recommendation. Waiting a while for a meeting with social services, Hannah was in constant contact to see how things were progressing. She called me several times and we also kept in touch with emails. I cannot thank Hannah enough for the support and help she gave me with this difficult process. All went well and my mother has been successfully transferred to a really good nursing home. I would recommend anyone to contact Senior Home Plus for their advice. Thank you Hannah.

Prompt service that met our needs. Elaine was very helpful by providing advice based on the criteria we gave her.

I wish to express my utmost appreciation for the exceptional service provided by Senior Home Plus. I recently faced a challenging situation in which I was required to secure immediate, high-quality nursing care for a close friend who had suffered a fall while awaiting surgery. As I reside more than two hours away and am not well acquainted with the local area, this task presented significant difficulty.

Upon contacting Senior Home Plus, I had the privilege of speaking with Ms. Elaine Kaye. After outlining the circumstances, Ms. Kaye responded with professionalism, reassurance, and a sincere willingness to assist. She promptly compiled a comprehensive list of suitable nursing homes within the required area and went so far as to contact each facility on my behalf.

Her diligence enabled us to make a fully informed decision regarding the most appropriate placement for my friend. Ms. Kaye alleviated the considerable stress and emotional strain associated with navigating this process under such urgent and challenging conditions.

I extend my deepest gratitude to Ms. Kaye and wholeheartedly recommend Senior Home Plus to anyone in need of knowledgeable, reliable, and compassionate guidance. Their support can be sought with complete confidence.

Thank you, Ms. Kaye.

I live in Canada, and trying to support my elderly mother-in-law from a distance has been very challenging. During my search for resources, I came across the Senior Home Plus website and began completing the online form. Unfortunately, the form would not accept my Canadian phone number, which left me feeling quite frustrated and unsure how to reach anyone for assistance.
To my surprise, within about 15 minutes I received a call from an advisor named Maya, and the experience completely turned around. Maya Smith was exceptionally helpful—she listened patiently, asked thoughtful questions, and showed genuine understanding of the difficulties we are facing. She provided clear guidance on what information we would need, what steps to take, and what to look for when evaluating care options.

Maya also went above and beyond by sending me a list of care homes in the area where my mother-in-law had lived and even offered to contact the homes on our behalf to check availability. Her support made an enormous difference; for the first time in a long while, I felt I wasn’t navigating this process alone or in the dark.
I am deeply grateful for Maya’s empathy, professionalism, and proactive assistance.

Great customer service from Jennifer Walker. Kept up to date with any relevant care homes suitable for our mother in law/mam. Not receiving calls too much however as requested more on email to read when available to do so.
Jennifer was friendly and professional. The only reason we didn’t go with the suggested care home was because for now we have decided to continue with carers visiting the house.
Thank you for your time.

Great company and the people I dealt with were all lovely,professional and helpful.
Jenifer and Emma both made evry effort possible to help with my enquiries.

Emma (Wilson) helped us through a very difficult transition for my Mum moving from Sussex to a Care Home in Surrey. Emma was so helpful, provided details of suitable Homes us and booked us the viewing appointments. Mum is now settled in a lovely Home in Virginia Water , so grateful Emma was there to help us.

Very professional and helpful thank you Emma

Omg! Don't even begin to fill their enquiry form!!! I started completing it then realised they were trying to get SO MUCH private data i didn't follow through. So even though I hadn't submitted the form i started getting unsolicited and unwelcome calls from them from the rudest man ever.
I have requested an immediate request to remove all my data and intend to report to the ICO. This sort of behaviour is abhorrent, especially when people enquiring may be extremely vulnerable.

I had an urgent situation which I needed to resolve regarding my mother's care.
Living 200 miles away I was given the most wonderful support by Hannah Davis who organized visits to care homes meeting the criteria fory mother's needs in a couple of hours enabling me to travel.Hannah was so supportive and efficient I had chosen a new home for my mother within 24 hours.
I cannot praise this service enough and would highly recommend it .

Within 24 hours I

Jennifer really tried to find a good placement for my dad and rang to check in on how our search was going.

Excellent, knowledgeable and compassionate adviser Jake Saunders was very helpful in providing care home information for my partners needs rather than me having to wade our way through all the local care homes who would be able to meet my partners requirements which are very extensive. My partner is now going to be spending 2 weeks respite in one of Jake’s recommendations.

Thank you Jake for all your help and understanding.