Simply said, if one’s measurements are taken by a friendly person, as mine were, and one is given a concise insight into the working of the website, that gets people on board. The ordering, delivery... See more
Company replied
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See what reviewers are saying
Doorgeven van maten was heel simpel en vooral: de methode werkt echt Na een paar weken kwam er een perfect overhemd dat ook nog eens perfect door de brievenbus paste Goed doordacht proces, value for... See more
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Been a fan for last 8 years. Great service and very customer centric. Once I had some issues with list delivery and Kim was very prompt in ordering an replacement. Great collections although... See more
Company replied
Super efficient and friendly customer experience, with personal one to one advice freely available, explaining well: how the service works, how measurements are taken, and subsequently tweaked to... See more
Company replied
Company details
Written by the company
ShirtbyHand sets a new standard in men's fashion. Start creating your tailor made shirt online. ShirtbyHand embraces product quality and modern authenticity. A new form of custom-made menswear. We create shirts which are premium, personal and for a fair price. Try creating your own shirt now in just 2 minutes!
ShirtbyHand - Making shirts personal
Written by the company
- 100% Perfect Fit Guarantee
Fast delivery and 100% Satisfaction Guaranteed!
Free first class delivery direct to your door and the guarantee that you will be happy with your custom tailored shirt.
Of course we hope you love your shirt after arrival. If you don't, contact us over chat or mail. Just let us know what alterations you would like to make and we will take care of the rest.
Contact info
Overschiestraat 65, 1062 XD, Amsterdam, Netherlands
- +208816620
- info@shirtbyhand.com
- shirtbyhand.com
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice fitting shirt using the algorithm of the site
The shirt I ordered fits perfectly. I had my doubts though cause this was the first time. However, I need to point that I asked at least two times to book an appointment for measurement and nobody reached out. At the end I had to order based on the algorithm. It proved to be ok but still it’s not nice when you advertise sth that you don’t really offer.
May 3, 2024
Reply from ShirtbyHand
Hi Haris, Thank you for leaving this review. Our apologies that you haven't heard from us. I checked our system and couldn't find any record of you filling out our appointment form. Perhaps something went wrong there. We are pleased to hear that the shirt fits well! Please let us know if there is anything we can do for you in the future. For now, we wish you much enjoyment wearing it!
Reply from ShirtbyHand
Hi Nikki, thank you for leaving this great review! We wish you a lot of fun with wearing the shirts!
Happy with my polo shirt
Happy with my polo shirt, very comfortable to wear and light weight in this hot and humid climate .
April 8, 2024
Reply from ShirtbyHand
Hi Michael, thank you for leaving this nice review! Good to hear that everything is okay with your shirt!
Reply from ShirtbyHand
Hi Sjoerd, Fijn dat alles naar wens is! Wij wensen je veel draagplezier!
Good value for money!!
Good value for money!! Mooie stoffen en een mooi shirt. Excellent!
March 7, 2024
Reply from ShirtbyHand
Hi Frans, dank je wel voor het achterlaten van deze leuke review! Fijn om te lezen dat alles naar wens is! Wij wensen je veel draagplezier!
Very good customer service from Sharon
December 19, 2023
Reply from ShirtbyHand
Thank you Jonathan, so glad you're happy with the new shirts and the service. Look forward to making more shirts for you!
Reply from ShirtbyHand
Hi Roger, wat fijn dat de shirts naar wens zijn! Heel veel draagplezier gewenst.
Double thumbs up!
Professional, kind and responsive. Perfectly fitting shirts.
Double thumbs up!!
October 26, 2023
Excellent
Excellent. I really like that the fixed price includes all the customisations you want. The service is fast and the packaging is first class. Materials are good quality and the measurements you put into the website means the shirt is a perfect fit when it comes.
October 16, 2023
Reply from ShirtbyHand
Hi Richard, thank you for leaving this great review! So nice to hear that everything is oke and you like the product! We wish you a lot of fun wearing the shirts!
Good customer service and nice shirts!
October 16, 2023
Reply from ShirtbyHand
Hi Olivier, dank je wel voor het achterlaten van deze review! Fijn dat alles naar wens is. Wij wensen je veel draagplezier!
Great service at their pop-up store in…
Great service at their pop-up store in Amsterdam and over the phone.
The shirts are great and the customer service at Shirts by Hand is fantastic.
I was shipped a shirt in the wrong colour and they corrected this immediately.
September 28, 2023
Reply from ShirtbyHand
Hi Mo, thank you for your lovely review! Glad to hear that we could help you to get you the right collar! Let us know if you need any help in the future!
Shirts ordered are fine and arrived…
Shirts ordered are fine and arrived well within three weeks. However the free t-shirt (a temporary promotion) never arrived…
September 28, 2023
Reply from ShirtbyHand
Hi Folkert, thank you for leaving this message. Sorry to hear that you did not received the free T-Shirt.. The promo of the free T-Shirt was already expired when you ordered the shirts. We not going to make fuss about this and we will send you one! Hope you enjoyed wearing the shirts! Best regards, team ShirtbyHand
Everything was es agreed
Everything was es agreed, quatity, measurements, delivery on time
September 20, 2023
Reply from ShirtbyHand
Hi Admir, thank you for leaving this great review! Nice to hear that everything is okay! We wish you a lot of fun wearing the shirts!
Impressed with the quality finish
Impressed with the quality finish, as well as speed of delivery.
September 5, 2023
Reply from ShirtbyHand
Thank you for given us this review Marius! Have fun wearing the shirts.
Reply from ShirtbyHand
Caro César,
Muito obrigado pela sua avaliação e palavras.
ShirtbyHand
Good product and service
Good product, good service and good communication regarding shipping details
August 22, 2023
Reply from ShirtbyHand
Thank you for your review Piet-Hein! If you need any help in the future, please let us know!
Reply from ShirtbyHand
Hi, thank you for leaving this great review! We wish you a lot of fun wearing the shirts!
Reply from ShirtbyHand
Hi Berend, thank you for your great review! Have fun wearing the shirt!
Reply from ShirtbyHand
Thank you for your review Colman! Have fun wearing your shirts of ShirtbyHand!
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