ShirtbyHand Reviews 2,049

Excellent service in the Hamburg store from Mr. Chazz. Very friendly and no sense of being rushed. He took the time to go through the various fabric choices, colours and finishing touches etc. Shirts came quickly and were excellent. Fit was very good and fabric quality of a high standard. Will definitely be buying more.

My shirt was made wrong. I have followed all protocol and sent the required photos and have not heard anymore.

They do what they say they are going to do, efficiently and on time

Seamless from start to finish. It was a lot of money for a shirt but it is by far the best shirt I've ever had and I wouldn't think twice about going back for another.

Meet proces door Julia was vlot en vriendelijk, er kwamen tussendoor update mails over de productie en de shirts passen perfect

Doorgeven van maten was heel simpel en vooral: de methode werkt echt
Na een paar weken kwam er een perfect overhemd dat ook nog eens perfect door de brievenbus paste
Goed doordacht proces, value for money

Great attention form the sales people but the shirt arrived the wrong size which is a pity

Best tailored shirts in Hamburg you can get! Mr. Chazz is a super friendly welcoming guy who delivers excellent service! Definitely will go back !

Sharon made an appointment to meet me for taking up measurements personally. Shirt was ordered and came through in a matter of weeks. Unfortunately the fit wasn't quite as good as I had hoped, but Sharon came back to redo the measurements and have the shirt adjusted free of charge. Second time around the shirt fitted perfectly! and she even offered me a new shirt to make sure the measurements are set correctly in the system. The second shirt turned out even better, so now the measurements are great, i can just order whatever I like directly from the website! I love the quality of the shirts too, it's a very good deal!

Tudo BEM Perfect service. Quality of material excellent. Good service

Ordered my first shirt and it was good. We needed to make some adjustments to the measurements and i think the next one will be very good

My 4 shirts came with the wrong size, never happened before. But the Shirtbyhand team handled it professionally. Shipment to return was paid by them and new shirts was ordered for me right away.

The polo shirt is of exemplary quality and is very well cut.
I am very satisfied with my purchase.

However, in my french "fashonista" opinion, there was a design flaw concerning the length of the polo.

Despite the fact that I entered my measurements (and especially my height), the polo was too long.

I'm 171cm tall, and this polo cames down below the fly of my pants.
It looked like it was made for someone who's at least 185cm tall.

I'm going to take it to a seamstress to get it really tailored.

Well, no big deal, the customer support offered me to refund me the tailor cost and adjusted my measurements in my account.
Thank you Manon by the way...

So yes, you can buy with confidence your shirt there.
They care.

Regards

After confirming that I needed the shirt for a special occasion and a specific date, it did not arrive on time. I understand that delays can happen, but it was disappointing because I made sure with all workers I spoke with.
This was already bad but I understand is due to the delivery company's involvement.

The real issue was the company's reaction after the mistake. They did not offer any apologies initially; only after I complained and they did not offer any solutions.

Very disappointed with ShirtByHand and the poor service I received.

Shirt seems very well made but the sleeves are way to long. With my arms down to the side it hangs past my fingers. The diameter of the sleeves are to big as well. Honestly I'm not very satisfied with the shirt for how much I paid. That being said I would not be scared to place another order if they made this right. I really enjoyed speaking with Jonathan Farley. He is a great embassador for the brand. I think maybe some measurements got messed up somewhere along the process.

Excellent customer service, altered the shirt as it was a bit too big FOC. Have purchased additional shirts since.

First class - very pleased with quality of shirt

Very easy to use, everything worked as promised. Jonathan could not have been more helpful.

Great experience! Someone reached out to me to help me with my order.
When I recieved it, the shirt felt like good quality and the fit was perfect!

My latest made to measure shirt is simply fantastic, fits perfectly and the quality is exceptional !! This is my 5th shirt and each one is still as good as the day it was purchased.
The small touches such as your initials being stitched in to the cuff and the colour of the stitching make you feel special when wearing it as you know no one else has one like it ,
Can’t recommend this company enough as the communication is also spot on keeping you updated through the process and you can contact Jonny at any time if you have a query ! These shirts ‘shirt all over designer shirts’ ! Treat yourself you won’t be disappointed ! Geo