Love x Labels Reviews 

149
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Poor customer service. I purchased three items. They shipped only one and never responded to emails. I had to file a complaint with American Express. Fortunately, American Express credited my account... See more

Rated 1 out of 5 stars

Bad experience. Purchased two items — mot only did they send me the wrong sizes, but also a DAMAGED product with a huge tear on the seam. Messaged them requesting a refund, received a response that th... See more

Rated 1 out of 5 stars

Can there be a 0 star option? Cause fück this business. They're refusing to give trust worthy information on my order, lying about when my refund will drop- 160+ dollars wasted just to goose chase som... See more

Rated 1 out of 5 stars

Scammers. They sell cheap, Chinese-made, subpar clothing at a premium. Customer service refuses refunds if you use a discount code offered to first time customers. So the first time you order a shirt... See more

Company details

  1. Clothing Store
  2. Women's Clothing Store

Information provided by various external sources

Luxury clothing label for women. Designed in Los Angeles and worn worldwide. Keep up with the label worn by your favorite celebrities.


Contact info

1.1

Bad

TrustScore 1 out of 5

149 reviews

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1-star

No history of asking for reviews

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1.1

All reviews

(149)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

A joke of a company

I have ordered with this company in the past and had no issues with them in 2021. However, I ordered two blazer dresses with them on 10/4/22. I contacted them on 12/28/22 to ask where my package was. Their founder Anna responded that the order never got shipped out and they were waiting for a new shipment of inventory which would be in later that week. I followed up on 1/12/23 and said they still had not receieved their shipment. I then followed up on 1/30/23, 2/2/23 and 2/10/23 and heard nothing. I tried calling on 3/15/23 and was sent straight to voicemail. I have now filed a credit card dispute for the $355 I paid. This company is a scam, their customer service is atrocious. Yet throughout these past 5 months I see they are still trying to scam others by sending constant emails for new merchandise and have been advertising and posting on instagram like crazy. The reviews are true, please stay away. There are other companies out there that sell similar items and actually reputable.

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

I never received my order

I never received my order. I have tried to contact them in various ways and never got any response. I ended up filing a dispute with my credit card company. This is a horrible shady company that has been stealing money and NOT sending out merchandise. They need to be shut down ASAP.

March 19, 2023
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!! Do not order. Stay away. I ordered a $160 blazer and never received it, no answer

March 19, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t order! Scammers!

If I could give 0 stars, I would. Wish I read these reviews. Placed my order Nov 27, 2022. It’s March 8, 2023 and I don’t have my order. Sent countless emails with either no reply or a reply stating I have an account credit (lie) or my order will ship “early next week” (another lie). Don’t order, you’ll be scammed.

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

They lie! Steal! Cheat!

They lie. They pretend to make a shipping label and never send the product. Stole $180.00 from me! Chinese company if that explains their lack of integrity.

September 22, 2022
Unprompted review
Rated 1 out of 5 stars

They stole my money by giving me a…

They stole my money by giving me a store credit after I returned a product that I had to pay to return. I ordered a replacement and my purchase was never delivered. I contacted the customer service and they would never respond until I got really upset. I received multiple promises to replace my order, it's been over a year has passed and still no response or product. This company is a scam.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t Order

I ordered from them in November. They told me my order was made to order. Then I’m December they said it was delayed bc of weather. Then I’m January they said it was shipped. I’ve written to them several times inquiring & no response. It’s almost March!

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

Complete scam!

Complete scam!! They will take your money and then you will never see your item. They will even block you from their instagram! They delete the negative comments on their instagram! I have tried reporting them to Instagram to stop them from having a page and advertising but instagram doesn't care!!

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

I can not believe I've also been a…

I can not believe I've also been a victim of fraud! I placed my order in December and only one person answered my email. Ever since I've tried contacting them and I have heard anything back! They are not returning my emails either. PLEASE DO NOT ORDER FROM THEM!

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

I wish I can rate them zero if I can

I wish I can rate them zero if I can. Completely SCAM! They took the payment, never deliver the product. No response after emailing and calling for the order status. We all should look into it how to report them to the consumer bureau, so others won’t fall into the same trap!

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Horrible customer service, and it is a total scam for sure! I ordered a dress, and never received it. I will consult with an attorney and Better Business Bureau. I wonder if this company can be shut down.

January 21, 2023
Unprompted review
Rated 1 out of 5 stars

FRAUD!!!!!!!!!!!

i purchase a blazer, got email with dhl saying shipment its ready, contacted dhl after 1 month and no news about the blazer, tehy say they never got the package. so the love labels never delivery to dhl the package!! FRAUD!

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

SENT me tracking number on September 29,2022 received an email with UPS tracking number,tracking says " ready to ship" but never received item. I sent company an email, On october 19, 2022 with no response.
UPS TRACKING NUMBER :
1Z90V00X0322440782

September 16, 2022
Unprompted review
Rated 1 out of 5 stars

Unresponsive and Flat out Thievery

I order a leather biker jacket back in November. I got a order number and confirmation number, then about a week or two later a got a phony tracking number. I say phony because I received two numbers one from USPS and another from UPS. All while waiting for my purchase I notice the days going by without me receiving the jacket, I received an email stating something has happened within their org and I will be sent my purchase the next week. Til this day I have not received the jacket nor a response to the multiple emails I've sent requesting status of shipment and request for refund. Poor customer service will always be the down fall of small business.

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars and minus I…

If I could give 0 stars and minus I would. Horrible company and they are scammers! I ordered my jacket back in September , they created fake label and I never received anything. When you tried to check on UPS it’s shipment is till with the owner. I called, message, write emails, instant message them nothing! No responses no jacket! They are scammers and thief’s! I will be reporting them!

September 21, 2022
Unprompted review

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