Simon Archer Ltd Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the team's ability to complete jobs with minimal disruption and to a very high standard. Many appreciate the staff's politeness, friendliness, and expertise, noting their helpfulness in solving problems and providing advice. Reviewers frequently mention the company's reliability, promptness, and excellent communication, often arriving as scheduled and providing timely solutions. However, some people mentioned that the company does not work on weekends, which could be a minor inconvenience for some customers.

What people talk about most

Service

People report positive experiences with service, consistently praising the company for its efficiency,... See more

Staff

Customers consistently note positive experiences with staff, describing them as polite, friendly, honest,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more

Company replied

Rated 5 out of 5 stars

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more

Company replied

Rated 5 out of 5 stars

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more

Company replied

Rated 5 out of 5 stars

Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Excellent Service

Excellent Service
Very Professional
Definitely Recommend
Punctual

Amanda Rawles

April 8, 2022
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the kind words, glad to be of service.

Rated 5 out of 5 stars

Small job completed well

As usual with SimonArcherLtd the job was completed quickly and efficiently. Simon also gave me some welcome money saving advice for the future.

March 21, 2022
Unprompted review
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Reply from Simon Archer Ltd

thankyou

Rated 5 out of 5 stars

Unbeatable service

Simon and his team provide exceptional service and do not stop until the job is done. If you are looking for a quality plumbing and heating company that works to the highest standards, then I would highly recommend.

March 3, 2022
Unprompted review
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Reply from Simon Archer Ltd

Thanks, we try our best for our customers.

Rated 5 out of 5 stars

I can’t tell you how grateful I am to…

I can’t tell you how grateful I am to Simon Archer. They absolutely prioritise getting heating and hot water systems up and running as soon as humanly possible - especially for their older clients.

My Dad contacted Simon Archer over the weekend. By 9.30AM Monday, the system had been checked over, a new pump delivered, and the heating and hot water restored.

February 21, 2022
Unprompted review
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Reply from Simon Archer Ltd

We don't offer an emergency call out service but we try to resolve and problems our customers may have as swiftly as possible. Glad we were able to help.

Rated 5 out of 5 stars

Fantastic service again

Fantastic service again, they were here within 1 hour after making the call. Highly recommended and would not go anywhere else!

February 11, 2022
Unprompted review
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Reply from Simon Archer Ltd

It doesn't always go that smoothly, glad to be of assistance

Rated 5 out of 5 stars

Efficient service

Efficient service, knowledgeable and profession fitters. Very pleased with service received, came same day as fault reported, replaced part and checked all working as it should before he left.

February 7, 2022
Unprompted review
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Reply from Simon Archer Ltd

Thanks for your review, glad we could help get you back up and running!

Rated 5 out of 5 stars

We had Simon come round and inspect our…

We had Simon come round and inspect our central heating system, he was totally professional ,knowledgable and advised us on the works needed to upgrade and improve upon the system that was there.
The work was completed with very little disturbance and to a very high standard, would highly recommend this company .

February 5, 2022
Unprompted review
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Reply from Simon Archer Ltd

Thankyou

Rated 5 out of 5 stars

Excellent service as always had a…

Excellent service as always had a couple of problems today that I asked about. They came out this afternoon and sorted them out for me, you cant get any better than that I think. Thank you.

December 15, 2021
Unprompted review
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Reply from Simon Archer Ltd

We try our best

Rated 5 out of 5 stars

Boiler service

Chris turned up on time did his usual good job. Everything clean and tidy on finishing. Would definitely recommend Simon Archer to do our dervice.

October 18, 2021
Unprompted review
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Reply from Simon Archer Ltd

thanks Carol

Rated 5 out of 5 stars

In the words of Carley Simon's song…

"Nobody does it better
Makes me feel sad for the rest
Nobody does it half as good as you
Baby, you're the best…"

October 15, 2021
Unprompted review
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Reply from Simon Archer Ltd

I'm glad I can only "read that" and not HEAR it!!, thanks all the same Roger

Rated 5 out of 5 stars

A good company to deal with

A good company to deal with. Polite , professional and able to give impartial advice on various products . Would definitely recommend . Thanks guys .

October 12, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks Ian

Rated 5 out of 5 stars

Friendly staff

Friendly staff, no long wait for appointments. Knowledgeable engineers well experience, good value for money service. It’s my first time using this service so hope they continue to meet customers expectations to higher standards.

September 22, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Well the only way is down after that review lol, thank you. We can't please everyone as we're only a small set up but we'll try our hardest to do the best we can, thanks again for your wonderful feedback.

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