Simon Archer Ltd Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the team's ability to complete jobs with minimal disruption and to a very high standard. Many appreciate the staff's politeness, friendliness, and expertise, noting their helpfulness in solving problems and providing advice. Reviewers frequently mention the company's reliability, promptness, and excellent communication, often arriving as scheduled and providing timely solutions. However, some people mentioned that the company does not work on weekends, which could be a minor inconvenience for some customers.

What people talk about most

Service

People report positive experiences with service, consistently praising the company for its efficiency,... See more

Staff

Customers consistently note positive experiences with staff, describing them as polite, friendly, honest,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more

Company replied

Rated 5 out of 5 stars

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more

Company replied

Rated 5 out of 5 stars

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more

Company replied

Rated 5 out of 5 stars

Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

First rate service

First rate service - very obliging - good job - no fuss.

September 17, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review, we really appreciate it and we are always happy to help!

Rated 5 out of 5 stars

Boiler Service

Just had a boiler service and as usual this company was on time, did a brilliant job, left everything tidy and all for a good price ! Wouldn’t use anybody else !

September 8, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks, Susan.

Rated 5 out of 5 stars

Complete new boiler system and service

From having a complete new boiler system replaced and through to the last two annual services could not fault their expertise and commitment.
Always on time and all through great correspondence.

September 4, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanyou so much, we do try our best

Rated 5 out of 5 stars

Five stars

As usual, the engineer from Simon Archer turned up when expected & fixed the 2 problems we had very swiftly & efficiently, will definitley call again!

July 30, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

thanks

Rated 5 out of 5 stars

Can't recommend highly enough.

I can always trust Simon Archer's guys to turn up when they say, do a great job and charge a fair price. You can't ask for more.
I've used them several times on a few projects - now just for servicing.

July 20, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thankyou David

Rated 5 out of 5 stars

Gas boiler service= I find The Simon…

Gas boiler service= I find The Simon Archer engineers to be polite, punctual and tidy. Furthermore, from previous experience I found their quotes to be honest and strictly for work required. People you can trust.

June 29, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks very much Roy, we really appreciate the review.

Rated 5 out of 5 stars

Excellent service having our bathroom…

Excellent service having our bathroom done. Very pleasant staff explained everything nothing too much trouble. Very tidy workers the best we’ve ever had. Would definitely recommend then.

June 17, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Hi Michael,
Thanks so much for the review, we really appreciate it and we are very glad we could provide you with a service and products you are happy with.

Rated 5 out of 5 stars

The service from Simon Archer Ltd was…outstanding

The service from Simon Archer Ltd was outstanding in all respects. I had several faults with my home heating system which were assessed and then subsequently fixed in a timely and extremely efficient manner. I could not have wished for a better experience and will recommend this excellent company to anyone who needs a highly professional and thoroughly competent heating expert to address their home heating problems.

May 14, 2021
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the great review we really appreciate it. Very happy to help and always at the end of the phone if we are needed.

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