Simply Insurance Services LTD Reviews 

1,059
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and professional staff, who are often described as helpful, friendly, and efficient. People appreciate the clear explanations and the smooth, stress-free process for renewals and policy adjustments. Many find the customer service to be outstanding, with agents going above and beyond to assist them. Reviewers consistently report significant savings, with many noting that premiums have decreased or were considerably cheaper than competitors. The company is highly recommended for offering competitive prices and ensuring customers receive the best possible deals. Customers also value the quick response times and the overall ease of their interactions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, politeness, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting good renewal prices and... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

We found the process in renewing our fleet insurance very easy and straight forward. Chris Brown was very communicative through out the process and provided a number of quotations and payment plans. W... See more

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,059)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional job.

Great service

February 17, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mahmood, Thank you for the fantastic review! We’re thrilled to know our service hit the spot — delivering professional work with a bright, positive touch is what we love most. We can’t wait to wow you again.

Rated 5 out of 5 stars

Top service

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately answered by Gabrielle and she was lovely and efficient. Within no time I was renewed, paid and all paperwork sent through. Can’t ask for anything more!

February 17, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Adam, Thanks for the brilliant review! Sounds like Gabrielle had your renewal running so smoothly she barely gave the paperwork a chance to warm up. Answered instantly, lovely to deal with, and had everything wrapped up before you knew it. Three years with us and things getting better each time — that’s exactly what we love to hear!

Rated 4 out of 5 stars

Renewed my insurance today

Renewed my insurance today. The call handler Jack was very helpful and managed to negotiate a reduction which helped. Overall I am happy with the service received.

February 10, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi John, Thanks for the great review! Jack clearly worked his magic — helpful, on the ball, and even snagged you a reduction. We’re really glad the whole renewal left you happy!

Rated 4 out of 5 stars

Spoke to Gabrielle she made it so easy…

Spoke to Gabrielle she made it so easy ok

February 3, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Eddie, Thanks for the lovely review! Gabrielle made everything super easy for you — smooth, simple, and stress‑free. Great to hear she took such good care of you!

Rated 5 out of 5 stars

Excellent

Excellent, fast & efficient service from gabrielle, been with this company a few years, never had an issue.

February 3, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mohammad, Thanks for the fantastic review! Gabrielle delivering fast, efficient service as always — no issues for years and she’s still smashing it. We really appreciate you sticking with us!

Rated 5 out of 5 stars

5*****

Very good people

February 2, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Zorab, Thanks for the kind words! We’ve got a very good team indeed — and we’re glad you think so too!

Rated 5 out of 5 stars

Gabrielle was brilliant to deal with…

Gabrielle was brilliant to deal with and sorted out our renewal. Great communication and very friendly

February 1, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Marc, Thanks for the great review! Gabrielle clearly brought her A‑game — brilliant service, smooth renewal, and top‑tier friendliness. We’re thrilled she made the whole thing a breeze!

Rated 5 out of 5 stars

Dealt with Chris who was very helpful…

Dealt with Chris who was very helpful with all of the items of our policy.

January 29, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Dave, Thanks for the feedback! Sounds like Chris had everything under control — helpful, switched‑on, and making the policy bits feel nice and easy. Great to hear he looked after you!

Rated 5 out of 5 stars

sam sheed was a very good guy who…

sam sheed was a very good guy who helped me with absolutely everything i needed and asked for wat a top member of ur team and i would surest u employ a lot more people like him and you will never go wrong
thank you sam
mr derren manning
21 fy3 9nr

January 20, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Derren, Thanks for dropping yet another fantastic review for Sam — you’re on a roll! He clearly went above and beyond again, helping with absolutely everything you needed. A top guy and a real asset to the team. We’d happily clone him if we could. Thanks for shouting him out!

Rated 5 out of 5 stars

Fantastic service and professional…

Fantastic service and professional support

January 23, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Mohammed, Thanks for the lovely feedback! Fantastic service and professional support is exactly what we aim for, so it’s great to hear we hit the mark for you!

Rated 5 out of 5 stars

I’ve used this insurance company for my…

I’ve used this insurance company for my business for years now and can’t fault them

January 22, 2026
Unprompted review
Simply Insurance Services LTD logo

Reply from Simply Insurance Services LTD

Hi Paul, Thanks for sticking with us all these years! We love hearing you can’t fault the service — that’s exactly what we aim for. Really appreciate the loyalty!

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