Simply Insurance Services LTD Reviews 

1,059
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional service and professional staff, who are often described as helpful, friendly, and efficient. People appreciate the clear explanations and the smooth, stress-free process for renewals and policy adjustments. Many find the customer service to be outstanding, with agents going above and beyond to assist them. Reviewers consistently report significant savings, with many noting that premiums have decreased or were considerably cheaper than competitors. The company is highly recommended for offering competitive prices and ensuring customers receive the best possible deals. Customers also value the quick response times and the overall ease of their interactions.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting its efficiency, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, politeness, and... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting good renewal prices and... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

We found the process in renewing our fleet insurance very easy and straight forward. Chris Brown was very communicative through out the process and provided a number of quotations and payment plans. W... See more

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,059)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not very good after all

The advisor Sam Sheed great bloke he advised me very well I'm sure I've had the best deal possible for my business. I would recommend this company to anyone.

Things started off fine but because of scammers or crooked insurance broker staff I can't conduct business the way I have been for the last 15 years with no problems.
Now I have to do things differently without full cover.
No help at all from the staff at all

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Great communication today speaking to Gabrielle she made the call so pleasant and easy and she got me a really good price on my renewal
Thanks again

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, very professionals and would highly recommend. Thank you. Gabrielle You were so helpful in getting me a great quote that I was very happy with thanks again 5 stars 🌟

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

…excellent service

Ian has looked sfter my insurance for years .. with a short break over covid .. more than happy with Ians service.. nice friendly demeanour ... if i have a query he looks into it & gets right back to me..

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Sam Sheed was a huge help

Sam Sheed was a huge help! He made the insurance process so easy and took the time to explain everything in a way I could understand. Super friendly, responsive, and genuinely cared about finding the right policy for me. Would definitely recommend him!

December 2, 2025
Unprompted review

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