I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more
Company replied
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Review summary
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We found the process in renewing our fleet insurance very easy and straight forward. Chris Brown was very communicative through out the process and provided a number of quotations and payment plans. W... See more
I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more
Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more
Company replied
Company details
Written by the company
Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.
Contact info
United Kingdom
- simplyinsurance.co.uk
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Simply Insurance Services LTD
Hi Afrim,
Thank you so much for your kind words. We’re delighted to hear you received excellent service, and we truly appreciate you taking the time to share your experience.
Reply from Simply Insurance Services LTD
Hi Mimoza,
Thank you for the great feedback! we’re glad the process felt swift and smooth. Efficiency is our favourite sport, and it’s brilliant to know we delivered.
Good customer service
Customer trust guaranteed due to excellent customer service
March 2, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Kamal,
Thank you for the lovely feedback! we’re thrilled our service earned your trust. We’ll keep doing what we do best! making things simple, clear, and genuinely helpful.
Great service
My fleet insurance was due for renewal and was contacted by Chris to let me know and to go through the renewal process with me. I wanted to make some changes so he promptly looked into different options for me and gave me a couple of policies to choose from. Overall, a great service.
February 6, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jess,
Thank you for sharing such a great review — we’re thrilled to hear your renewal went smoothly. Chris will be delighted to know his timing, options‑hunting, and all‑round efficiency hit the mark.
We like to think of him as our in‑house insurance detective! give him a change you want to make, and he’s off investigating solutions before you’ve even finished your coffee. It’s brilliant to hear that his efforts made the process easy and clear for you.
Thanks again for choosing us and for taking the time to leave this feedback. We’re always here to keep things simple when renewal time rolls around.
Excellent service from Jack
Jack was very professional, knowledgeable, and extremely helpful throughout the process. He returned calls promptly, followed up on everything as promised, and made the whole experience straightforward and stress free!
It’s refreshing to deal with someone who is efficient, clear, and genuinely on top of things. Great service all round. Thanks again, Jack.
March 5, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ed,
Thank you for such a brilliant review!. We always aim to keep things smooth, clear, and pleasantly drama‑free, so hearing that Jack delivered the full “stress‑free experience” is music to our ears.
He’ll be chuffed to know his prompt calls, sharp knowledge, and all‑round efficiency didn’t go unnoticed. We’ve always suspected he runs on some sort of secret productivity superpower.
Thanks again for the kind words and for choosing us.
Reply from Simply Insurance Services LTD
Hi Pul,
Thank you for your lovely review. We’re truly grateful and delighted to know you had a great experience.
Agent Sam Sheed was really good and…
Agent Sam Sheed was really good and supportive.
February 4, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Rosi,
Thank you for your kind review. We’re very pleased to hear that Sam took great care of you—though knowing Sam, we can’t say we’re surprised! We appreciate you sharing your experience with us.
Excellent
I used Jack today to take my insurance out for another year, he was very helpful & went over & above my demands in a prompt manner! Thankyou.
February 27, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter,
Thank you for the brilliant review. Jack clearly put on his superhero cape today and handled your renewal faster than we could brew a cup of tea. We’re thrilled he went above and beyond for you!
Gabrielle Was very helpful today to…
Gabrielle Was very helpful today to renew my insurance policy 👍
February 26, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Des,
Many thanks for your feedback. Gabrielle took the reins on your renewal and steered it home without a wobble—just how we like it. We really appreciate you taking the time to share your experience.
I recently renewed my vehicle insurance…
I recently renewed my vehicle insurance and had a fantastic experience with Mel at PIB Insurance. The whole process was quick, straightforward, and completely hassle-free. Mel was professional, friendly, and took the time to explain everything clearly, making sure I had the right cover at a competitive price.
Excellent customer service from start to finish nothing was too much trouble. I’d highly recommend Mel and PIB Insurance to anyone looking for helpful, reliable support with their insurance. Thanks again for making my renewal so easy!
February 20, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jazz, Thank you for your thoughtful review. We are delighted to hear that your renewal experience was handled smoothly and that Mel provided the professional, clear, and attentive service you deserved. Your recommendation is greatly appreciated, and we are grateful for your kind words.
Gabrielle
I spoke to a lady called Gabrielle she answer all my questions and arrange my insurance with problems
February 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Trevor, Thank you for taking the time to share your feedback. We are pleased to hear that Gabrielle was able to address all your questions and arrange your insurance without any difficulties. Your comments are greatly appreciated.
Gabrielle was most helpful
Gabrielle was most helpful, quick and polite over the process. Everything sorted quickly and at a good price. Would recommend.
February 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Paul, Thank you for your review. We’re glad to hear Gabrielle was able to assist you so well.
Been with them for last 8 years never…
Been with them for last 8 years never had a problem and always friendly Gabrielle was brilliant. And very professional.
February 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Scott, Thank you for your kind review. We truly appreciate your loyalty over the past eight years, and we’re delighted to hear that Gabrielle assisted you so brilliantly and professionally.
Mel dealt with my renewal very helpful…
Mel dealt with my renewal very helpful and efficient.👍F
February 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Raymond, Thank you for your review. We’re delighted to hear that Mel was able to assist with your renewal in such a helpful and efficient way. Your feedback is truly appreciated
Gabrielle was very helpful and sorted…
Gabrielle was very helpful and sorted me a great quote on my trade policy for another year
February 18, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi William, Thanks so much for your review. We’re really glad Gabrielle could help and get you a great quote for another year. We appreciate you sticking with us.
Brilliant service from Mel top girl
Brilliant service from Mel top girl
February 13, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Simon, Thanks so much for the lovely review!
Mel will be grinning from ear to ear — she’s definitely a star in our books too.
Really appreciate you sharing your experience!
Great easy transaction with Mel when…
Great easy transaction with Mel when renewing my policy. Couldn't ask for more.
Thanks.Peter
February 18, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter, Thanks so much.
Mel will be absolutely chuffed to hear this. We love keeping things simple and stress‑free, so it’s great to know that came through.
Really appreciate you taking the time to share your experience!
Reply from Simply Insurance Services LTD
Hi Mahmood, Thank you for the fantastic review! We’re thrilled to know our service hit the spot — delivering professional work with a bright, positive touch is what we love most. We can’t wait to wow you again.
Top service
I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately answered by Gabrielle and she was lovely and efficient. Within no time I was renewed, paid and all paperwork sent through. Can’t ask for anything more!
February 17, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Adam, Thanks for the brilliant review! Sounds like Gabrielle had your renewal running so smoothly she barely gave the paperwork a chance to warm up. Answered instantly, lovely to deal with, and had everything wrapped up before you knew it. Three years with us and things getting better each time — that’s exactly what we love to hear!
Renewed my insurance today
Renewed my insurance today. The call handler Jack was very helpful and managed to negotiate a reduction which helped. Overall I am happy with the service received.
February 10, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi John, Thanks for the great review! Jack clearly worked his magic — helpful, on the ball, and even snagged you a reduction. We’re really glad the whole renewal left you happy!
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