Sister Sensory  Reviews 182

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I have two neurodiverse children and we have always been able to find suitable items at Sister Sensory for all our needs. We have never had an issue with any item received. Correspondence is great and... See more

Rated 5 out of 5 stars

The order process was simple. Customer service was great. I had a problem with how my autofill filled in my address. This was sorted out with a simple phone call from the Sister Sensory office ladies.... See more

Rated 4 out of 5 stars

It was an easy process to arrange the order to be paid through an NDIS invoice. My main take-away was that the shipping process was not ideal - while the packaging did label it as fragile, it was plac... See more

Company replied

Rated 5 out of 5 stars

After seeing a speech pathologist at a feeding clinic for my 15 month old they referred me to Sister Sensory for chew training and feeding tools. I purchased the Ark P grabber and ProSpoon. I was cont... See more

Company replied

Company details

  1. Children's Toys Store
  2. Children's Store
  3. Educational Supply Store
  4. Gift Shop

Written by the company

Being a large online store of Educational and Sensory Products servicing Australasia, we are able to cater to a wider range of audience, with a motive to bring about a change to the way children and adults with special needs learn the ways of life. We also have a storefront based in Melton, Victoria. We are a family owned Australian Business that has been helping families since 2016. At Sister Sensory, we cater to these unique requirements. We’re the one stop sensory shop for those looking for sensory toys. We strive to stock a variety of different toys, sensory tools and educational products to offer something for every child, providing new challenges and stimulating new experiences. Sister Sensory's range is full of Sensory Products and Toys, Educational Games & Puzzles, Support Aides, Oral & Chews Items, Educational & Therapy Books, Fidget and Tactile Products, Weighted Items, Timers, Visual Aids , Classroom Resources, Aromatherapy, Fine and Gross Motor Products , Writing Solutions and many more items . We are fully NDIS registered. We offer afterpay and zippay.


Contact info

4.8

Excellent

TrustScore 5 out of 5

182 reviews

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Rated 5 out of 5 stars

Easy to use

Easy to use, prompt delivery. Great product.

July 22, 2023
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Reply from Sister Sensory

HI Mark, Many thanks for the great review - we really appreciate the 5 stars.. we love that you found everything easy to use... See you again soon..

Rated 5 out of 5 stars

Efficient service!

July 1, 2023
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Reply from Sister Sensory

Hi Lucy,
Thank you for the 5 stars…we really appreciate it.. we really try to make it an easy overall experience, hope to see you again soon…😀

Rated 5 out of 5 stars

Easy shopping fast delivery …

Always easy and great range to choose from
Fast delivery

July 11, 2023
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Reply from Sister Sensory

Thank you for the 5 stars…we really appreciate it.I love that you love our range... hope to see you again soon Ann…😀

Rated 5 out of 5 stars

Delivery was prompt and product quality…

Delivery was prompt and product quality was great my son loves his crypto bite it helps him regulate and it's saved his shirt collars from being chewed to pieces

July 20, 2023
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Reply from Sister Sensory

Thank you for the 5 stars…we really appreciate it. We are so glad we able to save some clothes... hope to see you again soon Ruby…😀

Rated 5 out of 5 stars

Fast delivery

Fast delivery, perfect product. I will be buying more from sistersensory.

July 10, 2023
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Reply from Sister Sensory

Thank you for the 5 stars…we really appreciate it..t hope to see you again soon Alana…😀

Rated 5 out of 5 stars

The customer service

The customer service. 5 star and the product, the brolly pants are amazing

May 31, 2023
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Reply from Sister Sensory

Hi Irene,
Thank you for the 5 stars for the service and the product- Brolly sheets …we really appreciate it.. hope to see you again soon…😀

Rated 5 out of 5 stars

Fabulous company

Quick, reliable service. Great choice of products.

July 16, 2023
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Reply from Sister Sensory

Hi Nicola, thank you so much for the 5 star reviews on our service and products.. we are so glad you are happy.. i hope to see you again soon…😀

Rated 5 out of 5 stars

Amazing

Easy to order from and super super speedy delivery!

July 11, 2023
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Reply from Sister Sensory

Thank you Louise for the 5 stars.. we are so grateful that you love our company.. hope to see you again soon..😀

Rated 5 out of 5 stars

Great sensory shop!

Thank you for the quick shipment of our order, and for including a little bonus gift for return customers. It is nice to be appreciated.
All products were provided and well packaged.

July 12, 2023
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Reply from Sister Sensory

Hi Kylie,Thank you so much for the kind words and 5 stars .. we are so glad you love the care we take in packing. I will pass this onto the packing team.Oh and super happy you love the little gifts.. see you again soon…😀

Rated 5 out of 5 stars

My experience with Sister Sensory going to more fun exploring new products

My experience with Sister Sensory going through there site looking at what's available and suitable for my son is great and once you put your order in they don't waist anytime replying back to you and then receive the next steps if posting and you don't have to wait so long. Thank you

July 20, 2023
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Reply from Sister Sensory

Hi Margaret.. thank you for the kind words and 5 stars.. its much appreciated . I am so happy you are able to find the items you need to support you and your son.. i hope to see you again soon..😀

Rated 5 out of 5 stars

Simple, speedy service.

Easy to use website. Quick postage. Great variety of items to meet our needs.

June 29, 2023
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Reply from Sister Sensory

Thank you Ink User for you 5 stars and great feedback.. its much appreciated .I am really happy that you find the website easy to navigate and able to find the items you need. I hope to see you again soon 😀

Rated 5 out of 5 stars

Great quality products

Shipping was very fast and the quality of products is great

June 13, 2023
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Reply from Sister Sensory

Thank you Melissa for the 5 star and lovely feedback..we really appreciate it. We are super happy you love the quality of the products…hope to see you again 😀

Rated 5 out of 5 stars

Always great

Always great, easy to deal with, always reliable 👍👍👍

April 30, 2023
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Reply from Sister Sensory

Thank you Helen for the 5 stars and lovely feedback.. we really do appreciate it.. hope to see you again soon..😀

Rated 5 out of 5 stars

My go to for sensory needs!

Always place my orders for work or home from Sister Sensory when i need sensory items for children. They always have what im looking for and deliver fast and are reliable.

June 25, 2023
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Reply from Sister Sensory


Hi Michelle ,many thanks for the kind words and 5 stars. It means a lot to us and very much appreciated. We are very grateful that we can support you at home and your workspace..see you again soon.. 😀

Rated 5 out of 5 stars

Excellent products and customer service as always!

Excellent products and customer service as always! Super quick delivery too. Will keep coming back!

July 16, 2023
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Reply from Sister Sensory


Hi Sarah, many thanks for the kind words and 5 stars. It means a lot to us and very much appreciated.. we are so happy you love the products and service..hope to see you again soon.. 😀

Rated 5 out of 5 stars

Amazing people

Very helpful and exceptional customer service

July 20, 2023
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Reply from Sister Sensory

Hi Indiana, many thanks for the kind words and 5 stars. It means a lot to us and very much appreciated.. hope to see you again soon.. 😀

Rated 5 out of 5 stars

Great and easy experience

Great and easy experience. Good communication also.

July 11, 2023
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Reply from Sister Sensory

Thank you for the 5 stars…we really appreciate it.. we really try to make it an easy overall experience hope to see you again soon…😀

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