From the initial contact with Steven via email, everything was handled efficiently with emails replied to the same day or following day. The Level 2 survey was completed, with the report including ph... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would highly recommend Steven and S Jones Surveying to anyone looking for a Home Buyers Survey. Steven was able to book the survey in less than a week and provided a detailed, easy-to-understand rep... See more
Company replied
Steve was so helpful throughout the process of organising the survey. He was very quick responding to emails and kindly & patiently answered all the questions we had about how everything works (we... See more
Company replied
We weren’t going to have a homebuyer survey done, but we were so pleased we did. Steven’s report, which was with us the following day as promised, was extremely helpful. Steven highlighted all the... See more
Company replied
Company details
Written by the company
Prior to the company being set up, we have over 15 years of experience behind us and extensive education in the field of surveying, specialising in the surveying of residential properties and private valuations. Our work focuses mainly on RICS Level 2 Home Survey Reports (formerly known as HomeBuyer Reports) with or without a reflected repairs valuation. This type of survey report is the most well known and suitable for most properties for the majority of buyers. We also carry out standalone private valuation reports for your own use. We take great pride in our work and aim to get any surveys or valuations to you 1 business day, following the inspection.
Contact info
United Kingdom
- sjonessurveying.co.uk
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service.
The process of getting a house valuation was simple, clear and Steven was able to come out and produce a valuation report very quickly. He is incredibly knowledgable and was able to provide exactly what we needed.
I’d highly recommend to others.
March 12, 2025
Unprompted review
Reply from S Jones Surveying
Hi Nick,
Thank you for your kind review of my business. I am glad you were happy with the service I provided.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Would highly recommend Steven
Would highly recommend Steven. Competitive price and availability. Many thanks
February 11, 2025
Unprompted review
Reply from S Jones Surveying
Hi Karen,
Thank you for your kind review and if you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Quick turnaround and easy and quick to…
Quick turnaround and easy and quick to contact. Would highly recommend.
February 21, 2025
Unprompted review
Reply from S Jones Surveying
Hi Emily,
Thank you for your review and I am happy to hear you were please with our service standards.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Accommodating
Accommodating, honest and thorough. Highly recommended.
February 10, 2025
Unprompted review
Reply from S Jones Surveying
Hi Kelly,
Thank you for your review. I am glad you were happy with our service standards and please don't hesitate to contact me should you require any further assistance.
Kind Regards.
Steven
S Jones Surveying
L2 house inspection
Great service very professional Steve was a great help and will use him again 5 star sevice
February 6, 2025
Unprompted review
Reply from S Jones Surveying
Hi Steven,
Thank you for your kind review and I am glad you were happy with our service standards.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help
Kind Regards.
Steven
S Jones Surveying
Highly Recommend
Opted for a level 2 survey. Prompt communication from Steven following our initial enquiry. Very thorough and easy to read report with supporting photos. Report was emailed to us on the same day that survey took place. Would 100% recommend.
January 6, 2025
Unprompted review
Reply from S Jones Surveying
Hi Christine,
Thank you for your kind review and I am glad you were happy with our service standards, both in the quality and receiving the survey report.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help
Kind Regards.
Steven
S Jones Surveying
Incredible service
Steven was so incredibly helpful. Quick responses to any questions, and really understanding and accommodating with issues that arose on our end. I would definitely use again for any future home surveys.
December 19, 2024
Unprompted review
Reply from S Jones Surveying
Hi Erica,
Thank you for your kind review and I am glad you were happy with our service standards, even though in the end, you didn't have a survey carried out by us due to timeframe and availability issues on the vendors part. I hope your sale goes through smoothly.
Kind Regards.
Steven
S Jones Surveying
Highly recommend
I used S Jones Surveying for a Level 2 survey on my first home. As a first time buyer the whole process can feel really overwhelming. I contacted Steven and he was clear and helpful explaining the process and next steps for the survey. I received a detailed report back from Steven the following morning, after the survey was completed. I highly recommend S Jones Surveying.
November 13, 2024
Unprompted review
Reply from S Jones Surveying
Hi Rachael,
Thank you for your kind review of my business. I am glad you were happy with the service I provided, both with the ease of the booking process and the level of detail in your survey report. I hope this experience helped you in your decision making on whether to purchase the property or not.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Highly recommend
Steven provided us with advice on which survey report met our requirements. The report was completed promptly and the communication was great throughout, would highly recommend.
October 28, 2024
Unprompted review
Reply from S Jones Surveying
Hi Oliver,
Thank you for your kind review of the business and I am glad you were happy with the service I provided.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Great experience
Very thorough and responsive. Would certainly use Steven’s services again and recommend.
August 22, 2024
Unprompted review
Reply from S Jones Surveying
Hi Amy,
Thank you for your review of the business and I am glad you were happy with our services.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Great Service
Very satisfied with my valuation service, prompt, professional and great value! fitted me in very quickly.
October 24, 2024
Unprompted review
Reply from S Jones Surveying
Hi David,
Thank you for your review and I am glad you were happy with the service I provided for your valuation report.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Thorough report delivered by PDF in…
Thorough report delivered by PDF in e-mail promptly
October 8, 2024
Unprompted review
Reply from S Jones Surveying
Hi Adrian,
Thank you for your review. I am glad you were happy with our service standards. If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Steve was very thorough and gave a…
Steve was very thorough and gave a detailed survey on the property I will be purchasing , would highly recommend him if you considering moving .
September 25, 2024
Unprompted review
Reply from S Jones Surveying
Hi,
Thank you for your review of my company. I am glad you were happy with the service I provided and the level of detail of the survey report.
Kind Regards.
Steven
S Jones Surveying
Fast and Professional Service
I submitted an enquiry for a survey and they quickly got back to me to arrange a suitable time and date. On completion of the survey Steve supplied a comprehensive and detailed report. Overall the service was fast and professional. You won't find better!
July 5, 2024
Unprompted review
Reply from S Jones Surveying
Hi Kelsey,
Thank you for your kind review of my business. I am glad you were happy with the service I provided and the level of detail of the survey report.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Level 2 Home Buyers Report
I used Steven for a Level 2 home buyers report on a property I was purchasing last month. Steven was very quick with getting back to my emails and got me booked in as soon as he could. As for the report he had it back to me on the same day that Survey took place and it was very detailed with all of the information I needed.
Would definitely recommend to anyone.
May 29, 2024
Unprompted review
Reply from S Jones Surveying
Hi Kallum,
Thank you for your kind review. I am glad you were happy with our service standards and the level of detail of the survey report.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Very professional and comprehensive house survey
Steven was very informative and friendly. He arranged the survey on the property very quickly and the report was sent to be quickly. It is extremely comprehensive with pictures to explain in more detail. The report gives repair work recommended and legal advisories. Thank you very much.
June 11, 2024
Unprompted review
Reply from S Jones Surveying
Hi Emma,
Thank you for your kind review of my business. I am glad you were happy with the service I provided and the detail of the survey report I provided. I hope it was useful in your decision making with regards to the purchase.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Great service - would recommend
Steven communicated well, understood the survey on the day arranged and sent me the report the next day. He was available for a phonecall afterwards to discuss the report in more detail and provide some advice around my possible next steps. Steven's advice resulted in a successful renegotiation on the price of the house after identifying a few issues, meaning I have the funds to the repair them, and a smooth house sale.
May 15, 2024
Unprompted review
Reply from S Jones Surveying
Hi Rosa,
Thank you for your kind review of my business. I am glad you were able to get a reduction on the agreed sales price, as a direct result of the survey report, and also that you were happy with the service standards both before and after the survey was issued to you.
Good luck in your new home and if you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Very professional
Lovely lad.
Very professional and very thorough.
Also very helpful
Thank you
Tracey and Peter Smith
March 22, 2024
Unprompted review
Reply from S Jones Surveying
Hi Tracey,
Thank you for your kind review and I am glad you were happy with our service standards.
Good luck in your new home and if you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Excellent service throughout
Excellent service throughout. Steven organised our survey very well, quick response.
Once the survey was done we received the report at the same day, the report was detailed and professional.
Highly recommend.
April 16, 2024
Unprompted review
Reply from S Jones Surveying
Hi Dawn,
Thank you for your kind review. I am glad you were happy with the service standards and how detailed the survey report was, I hope it was useful in your decision to purchase.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Great Service
I have used SJones Surveying on two occasions now. Steven is very professional and very quick at getting back to you if you have any queries.
Our survey was conducted on a Friday and we got our report first thing Monday morning. However, Steven did give a brief overview of his findings via email on the Friday afternoon. The report itself is very detailed and easy to understand.
I couldn't recommend SJones Surveying enough. I would definitely recommend his services to friends and family.
April 12, 2024
Unprompted review
Reply from S Jones Surveying
Hi Caitlin,
Thank you for your kind review of my business. I am glad you were happy with the service I provided, both before and after the survey report was issued, as I try to make the whole process as easy as possible.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.