From the initial contact with Steven via email, everything was handled efficiently with emails replied to the same day or following day. The Level 2 survey was completed, with the report including ph... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would highly recommend Steven and S Jones Surveying to anyone looking for a Home Buyers Survey. Steven was able to book the survey in less than a week and provided a detailed, easy-to-understand rep... See more
Company replied
Steve was so helpful throughout the process of organising the survey. He was very quick responding to emails and kindly & patiently answered all the questions we had about how everything works (we... See more
Company replied
We weren’t going to have a homebuyer survey done, but we were so pleased we did. Steven’s report, which was with us the following day as promised, was extremely helpful. Steven highlighted all the... See more
Company replied
Company details
Written by the company
Prior to the company being set up, we have over 15 years of experience behind us and extensive education in the field of surveying, specialising in the surveying of residential properties and private valuations. Our work focuses mainly on RICS Level 2 Home Survey Reports (formerly known as HomeBuyer Reports) with or without a reflected repairs valuation. This type of survey report is the most well known and suitable for most properties for the majority of buyers. We also carry out standalone private valuation reports for your own use. We take great pride in our work and aim to get any surveys or valuations to you 1 business day, following the inspection.
Contact info
United Kingdom
- sjonessurveying.co.uk
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and friendly service I was…
Fast and friendly service I was referred by a mortgage company valuation done efficiently and report sent within a excellent timescale thanks again
March 22, 2023
Unprompted review
Reply from S Jones Surveying
Hi Louise,
Thank you for your kind review of my business. I am glad you were happy with how quick and efficient the process was with getting your report out to you.
If you require any further assistance regarding your Help to Buy valuation, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
First Time Buyer
I'm a first-time buyer and steven was very open and helpful with regard to getting a survey + cost valuation for my first home. He explained the whole process to me and any expected timelines and I would recommend him to anyone else looking for professional service
March 6, 2023
Unprompted review
Reply from S Jones Surveying
Hi Thomas,
Thank you for the kind review of my business and I am glad to hear you were happy with my report. Good luck in your new home and if you need any further assistance please don't hesitate to contact me.
Kind Regards.
Steven
S Jones Surveying
Fantastic Service
Fantastic, I can not rate Steven's services highly enough. Conscientious, timely, professional, top bloke!
February 23, 2023
Unprompted review
Reply from S Jones Surveying
Hi Tom,
Thank you for your kind review of my business and I am glad you were happy with the service I provided.
If you require any further assistance regarding your Help to Buy valuation, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Professional, reliable surveyor
Our mortgage advisor recommended Steven and in less than a week he had booked our appointment, visited the property and we had our valuation report back. Steven was really professional, reliable and kept us informed of the process and next steps.
February 21, 2023
Unprompted review
Reply from S Jones Surveying
Hi Hazel,
Thank you for your review of my business and I am glad you were happy with the service I provided and how quick and efficient the process was.
If you require any further assistance regarding your Help to Buy valuation, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Steven went above and beyond what I…
Steven went above and beyond what I expected him to do. He was very knowledgable and spent a lot of time discussing the property with me.
February 16, 2023
Unprompted review
Reply from S Jones Surveying
Hi Sophie,
Thank you for your kind review of my business and I am glad you were happy with the service I provided, both before and after the report was issued to you.
If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Quick and efficient service!
February 9, 2023
Unprompted review
Reply from S Jones Surveying
Hi Glenn,
Thank you for your review of my business and if you require any further assistance, please don't hesitate to contact me as I'll be happy to help and update the report if need be, should it go beyond the timeframe set by Target HCA.
Kind Regards.
Steven
S Jones Surveying
Timely and very professional
Timely and very professional. The report was detailed and easy to understand. Couldn't ask for more.
February 9, 2023
Unprompted review
Reply from S Jones Surveying
Hi Gemma,
Thank you for your kind review of my business and I am glad you were happy with the service I provided and the detail of the report. If you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Very personable and thorough
Very personable and thorough. He was very helpful explaining things in depth. The report highlighted everything we spoke about and more. Very pleased. Thank you! We’ll be coming back in the future.
January 30, 2023
Unprompted review
Reply from S Jones Surveying
Hi Tia,
Thank you for your kind review of my business and I am glad you were happy with the service I provided. I hope my survey helps with the purchase of the property from the landlord and if you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Reply from S Jones Surveying
Hi,
Thank you for your review, it's much appreciated. If you need any further assistance please don't hesitate to contact me.
Kind Regards.
Steven
S Jones Surveying
Great Service
Steven arrived at my home at time agreed and conducted a thorough survey, even on a Saturday morning. The survey documents were then emailed to me less than 2hrs later, great service!
January 28, 2023
Unprompted review
Reply from S Jones Surveying
Hi Paul,
Thank you for your review of my business and I am glad you were happy with the service I provided. If you require any further assistance, don't hesitate to contact me.
Kind Regards.
Steven
S Jones Surveying
I would recommend this company
I would recommend this company. Steven was friendly and helpful. Great communication and a thorough, professional service.
January 19, 2023
Unprompted review
Reply from S Jones Surveying
Hi Gillian,
Thank you for your kind review for my business, its much appreciated. I am glad you were happy with the service I provided for your Help to Buy valuation and I'd be glad to provide your survey on your new home, once everything is on track with the mortgage lender.
Kind Regards.
Steven
S Jones Surveying
Excellent service
Excellent service. Steven was very helpful and professional and got my report back to me in a few hours. Would definitely recommend!
January 17, 2023
Unprompted review
Reply from S Jones Surveying
Hi Amy,
Thank you for your review and I am glad you were happy with the service I provided. As mentioned, if the Help to Buy loan redemption is not completed within the timescale, I will update the valuation report free of charge.
Kind Regards.
Steven
S Jones Surveying
What a lovely guy very helpful …
What a lovely guy very helpful arrived when he said he would definately recommend
January 12, 2023
Unprompted review
Reply from S Jones Surveying
Hi Christine,
Thank you for your kind review and I am glad you were happy with the service I provided. If you need any further assistance please don't hesitate to contact me.
Kind Regards.
Steven
S Jones Surveying
Steven completed a Home Buyer Survey…
Steven completed a Home Buyer Survey with valuation for us. We received the report so quickly, within 24 hours and it provided lots of detail. Steven was also happy to answer any questions we had before and after the survey. Really helpful and responsive. We would highly recommend.
December 13, 2022
Unprompted review
Reply from S Jones Surveying
Hi Danielle,
Thank you for your review of my business and I am glad you were happy with the service I provided, both before and after the survey was issued to you.
Good luck in your new home and if you require any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Great job.
Great to deal with from initial contact to a survey.Prompt to answer emails and phone calls.Really professional in all aspects of his work.Thank you for a great service.
November 29, 2022
Unprompted review
Reply from S Jones Surveying
Hi Jackie,
Thank you for your kind review for my business. I am glad you were happy with the service I provided and if you need any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Professional and Thorough
Highly recommend Steven, We had a Home Buyer Survey with Valuation. We received the report which arrived within 24 hours of Survey Date. The report was very detailed and easy to understand. Steven was professional, friendly and guided us through the whole process.
December 1, 2022
Unprompted review
Reply from S Jones Surveying
Hi Katy,
Thank you for your review, it's much appreciated. I am glad you were happy with the service I provided you on the Level 2 home survey with valuation. Good luck in your new home and if you need any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
excellent prompt service
excellent prompt service
highly reccomended👍
November 30, 2022
Unprompted review
Reply from S Jones Surveying
Hi Peter,
Thank you for the review and I am glad you were happy with our service standards.
If you need any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
Great company to work with
Superb service provided by Steve and the team
November 25, 2022
Unprompted review
Reply from S Jones Surveying
Hi Daniel,
Thank you for reviewing my business and I am glad you were happy with the service I provided.
If you need any further assistance, please don't hesitate to contact me and I'll be happy to help.
Kind Regards.
Steven
S Jones Surveying
First Time Buyer
S Jones Surveying provided a quick and friendly surveying service, promptly acknowledging and responding to emails. They ensured the process went smoothly and were more than happy to answer any questions I had regarding the completed survey.
Excellent communication. Thank you.
October 14, 2022
Unprompted review
Reply from S Jones Surveying
Hi Lucy,
Thank you for your review of my business and I am glad you were happy with the service I provided, both before and after the inspection and receiving the survey report.
Good luck in your new home and if you require any further assistance, don't hesitate to contact me.
Kind Regards.
Steven
S Jones Surveying
Detailed report
Great communication and in depth report for the property we are buying.
November 18, 2022
Unprompted review
Reply from S Jones Surveying
Hi Hailee,
Thank you for the kind review of my business, it's much appreciated. I am glad to hear you were happy with my report and if you need any further assistance, please don't hesitate to contact me and I'll be glad to help.
Kind Regards.
Steven
S Jones Surveying
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.