Thank you for the reply but I don’t expect your notes will show anything useful. I had a phone call a few weeks after the consultation asking me why I hadn’t booked any treatments. If your notes sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you for the reply but I don’t expect your notes will show anything useful. I had a phone call a few weeks after the consultation asking me why I hadn’t booked any treatments. If your notes sh... See more
Company replied
Today, I had Silhouette Soft threads with Dr. Strawford. I am blown away by the results already. My face is lifted and it looks sculpted too. I felt so relaxed and at ease. Dr. Strawford is profes... See more
Company replied
The Clinic is lovely and so are the staff even before going booking an appointment is easy and they are very helpful. Dr. Strawford is great asks what you want and what your expectations are from the... See more
Company replied
I was feeling abit anxious when I arrived at the clinic but Dr Strawford and his team (Natalie & Rebecca) were as always amazing. Dr Strawford took his time to explain fully what to expect in the proc... See more
Company replied
Skin Excellence Clinic - the leading clinic in the South-West providing non-surgical cosmetic treatments.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a mole on my face removed via radiosurgery. I was very nervous but Dr Strawford and his colleague Natalie put me completely at ease. A very quick procedure and I wished I had done it years ago! Just a scab for 10-12 days before falling off, and it is currently healing very well. I now feel so much more confident and just so happy with how the procedure went and the excellent customer service. Will definitely come back for different treatments in the near future.

Reply from skinexcellenceclinics.co.uk
Dr Strawford and his staff are friendly and professional. I felt very confident and pleased with the results of my treatments. Highly recommended!

Reply from skinexcellenceclinics.co.uk
Dr Strawford recently removed a prominent mole I had on my forehead. From the initial phone call I made to book the consultation, to the actual treatment, all the staff were very friendly and welcoming, but highly professional. The consultation was very thorough and I was able to have the treatment the same day, but there was no pressure to do so. The treatment was amazing! I had a local anaesthetic injected into the area and then Dr Strawford used Radio Surgery to remove the mole. There was no pain whatsoever. It’s only been a couple of days, but the wound is healing in the way Dr Strawford advised it would. I would highly recommend Dr Strawford and his staff. It’s a cliche but I really do wish I’d found them years ago.

Reply from skinexcellenceclinics.co.uk
Excellent service, professional and lots of experience

Reply from skinexcellenceclinics.co.uk
I have just had a silhouette thread left by Dr Ian Strawford at the Skin Excellence Clinic. The Dr introduced himself and asked me what concerned me about my face and jawline.My main concern was facial sagging. The procedure was explained in detail and I was numbed prior to receiving any treatments. The procedure was painless once my face and neck were numbed. The silhouette thread lift took less than one hour to complete. I was amazed at the immediate results. My face has been lifted and restored to resemble my former self over 10 years ago. I was also advised by the Dr that this product continues to build and restore new collagen tissue for months to come. So I could expect even more improvement in my skin and facial structure in the future. I am 100% satisfied with the product. Natalie booked me in for the appointment and explained the treatment process and what to expect. Natalie made sure I had after care instructions and quickly responded to any of my questions.

Reply from skinexcellenceclinics.co.uk
I recently had silhouette threads with Dr Strawford. The treatment was relatively pain free. I found Dr Strawford to be very informative before, during and after the treatment. He is so gentle and I am absolutely delighted with the results. I would highly recommend this Dr to anyone looking for high quality cosmetic treatments.

Reply from skinexcellenceclinics.co.uk
Dr Strawford is very professional, good at what he does, and takes time to talk over the treatment, methods and likely outcome. Very happy with the result. Communication has been great, both with the doctor and Natalie.

Reply from skinexcellenceclinics.co.uk
I was very happy with the professional treatment that I received and I would look forward to the next time I go to the clinic.

Reply from skinexcellenceclinics.co.uk
Ian is a man of great skill and integrity. He performs his work like an art with great attention to detail and a superb psychological approach second to none. He understands the psychology behind why people want procedures alongside his huge knowledge on the procedures themselves and the administration of such leading to predictable outcomes. He is a man that operates from the heart with huge compassion and understanding as well as being a skilled highly qualified doctor and aesthetic practitioner.

Reply from skinexcellenceclinics.co.uk
After attending for quite a few years, I can only say my experience here has always been a pleasant one. Treatments and expectations are discussed and explained. There has not been an occasion when I have not been pleased with the natural results achieved.

Reply from skinexcellenceclinics.co.uk
just excellent all round. I cannot recommend highly enough. The level of care is outstanding as are the results. Dr Strawford is in my opinion one of the most knowledgeable and skilled practitioners in his field.
I am over the moon with the treatments I have had done. I feel it has really rolled back the years and I feel great!

Reply from skinexcellenceclinics.co.uk
It has now been over a week since my Ellanse treatment with Dr Strawford to my cheek area and I am very happy with the result.
I workout a lot and had lost fullness in my checks. One side of my face was worse than the other. I had 4ml of Ellanse filler delivered via a cannula to balance and build up my cheek area.
The treatment was painless and I was able to go to work the next day no questions asked.
I attended the Wells clinic which is set in the countryside in a lovely stone building. All the staff were extremely lovely and the communication from the start to finish was great.
Thank you all.

Reply from skinexcellenceclinics.co.uk
Dr Strawford was the only person prepared to help me with facial and scalp hyperhidrosis and I can honestly say that the treatment has been life changing. Natalie is always helpful and efficient and Dr Strawford inspires confidence. Although the treatment is expensive it has made such a difference to how I feel about myself and how people see me that it’s worth every penny. I wholeheartedly recommend Skin Excellence clinic and Dr Strawford.

Reply from skinexcellenceclinics.co.uk
My experience has been 100% positive, from my initial email to Natalie to meeting Dr Strawford and having my procedure. Everyone is friendly, kind and professional. The mole removal was so quick, easy and virtually painless. It's been a week today and I'm healing really well, my skin is completely flat and it's exactly as Dr Strawford said it would be. No complications and no deep scarring. Thank you to everyone for making my experience so positive. If you're thinking of having a cosmetic procedure...don't hesitate contact Dr Strawford and his team today!

Reply from skinexcellenceclinics.co.uk
I had a wonderful experience with Ian and team, one week on and I am healing beautifully, just as advised. I had several small moles removed via radio surgery, from making my initial enquiry through to post treatment, the whole process was highly professional with clear explanation. Not only this but the whole team were really friendly and clearly care for their patients. A really personal touch. I’m so pleased with the results already and would not hesitate to recommend!

Reply from skinexcellenceclinics.co.uk
I have seen Dr Strawford for a number of treatments, he is always experienced, professional but most of all approachable and understanding . I completely trust him and his approach. He talks you through every step of the process. I have had Ellanse , this is a fabulous treatment , which improved the fine lines and appearance of my skin, and more recently the silhouette thread treatment. I cannot express how happy I am with the outcome. I have felt my confidence grow and so many comments about how well I look! This has really helped my confidence , there is always an open dialogue with Dr Strawford , I am able to contact the clinic with any concerns , I feel that they really do care.

Reply from skinexcellenceclinics.co.uk
I first consulted with Dr Strawford at his Bristol Clinic in June 2018. I was rather concerned about the fat loss in my face. We decided firstly to inject with the Ellanse treatment and then some time later to have the Sillouette Soft threadlift.
If you are thinking to have this procedure then Dr Strawford in my opinion is extremely experienced and I would not allow anyone else as after researching this treatment the skill of the Doctor is the result you will see. Definitely give him 5 stars

Reply from skinexcellenceclinics.co.uk
I recently went to Dr Strawford in Plymouth to discuss treatment for Elllanse... I found Dr Strawford very professional and helpful in discussing the results that I wished for and what he could do.
I very pleased with the result and feel very happy... he has made an older lady feel rejuvenated.
Dr Strawford’s Receptionist and Therapist were very kind and welcoming putting me at me ease
I am now looking forward to having Sillouette Soft... a big thank you to you all.

Reply from skinexcellenceclinics.co.uk
Dr Ian Stratford has been doing my Botox for a few year, when I asked him about my dark circles, he helped correct these with a filler and I was delighted with the results.
Over the next year I noticed a decline in my skin and loss of fat in my face. I was recommended silhouette soft threads. I had 3 in each side of my face and 2 either side of my neck. The results are fabulous, I have really noticed a difference. I would highly recommend this Dr he isn’t pushy and only gives the best advice. All my treatments have been virtually painless and little or no down time. A*

Reply from skinexcellenceclinics.co.uk
I had a consultation with Dr Strawford from Skin Excellence Clinics a couple of months ago as my face was starting to lose its volume and sag a little. I was looking for a treatment and results that looked natural and not too obvious. I was scared of having fillers as I had seen some of the overdone celebs and the horror stories in the media. He recommended Ellanse which works to restore my lost collagen over a period of time. The great thing was I did notice an immediate lift - it instantly made me look a few years younger. Now, a couple of months later I can see that the treatment has really worked well, my face looks fuller, my cheeks are more lifted and my skin looks tighter. I will definitely recommend Dr Strawford and will be having further treatments. Thank you.

Reply from skinexcellenceclinics.co.uk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.