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SKY EXPERTS LTD. Reviews 124

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TrustScore 4 out of 5

4.1

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, often highlighting specific individuals for going above and beyond to secure great deals and ensure a smooth booking process. Many people were pleasantly surprised by the excellent prices offered, often finding significant savings compared to other providers. However, some people were dissatisfied with the booking process and service, reporting issues with receiving flight references and confirmations, even close to their travel dates. A number of reviewers also mentioned significant problems with refunds, stating that they had difficulty obtaining their money back for services not rendered or for bookings that were cancelled.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Booking process

Users describe ambiguous interactions with the booking process. Many customers found the booking process... See more

Service

People report ambiguous experiences with service. Many customers express satisfaction, highlighting quick... See more

Price

Reviewers mention positive feedback about price. Many customers report significant savings, with some... See more

Refund

Consumers find refund experiences to be highly negative. Many reviewers report not receiving refunds despite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial phone call was very involved, establishing the criteria for the booking and specific dates/times/flights to fit in with plans. Appreciated the care and patience shown. Suitable flights found... See more

Rated 4 out of 5 stars

I spoke to Amber who was very good in her manner and was so very helpful to me today A credit to the company Thanks Lynne

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Review for Sky Experts After searching several sites to book our family trip with only six weeks until travel, we came across Sky Experts. Our agent, John, was extremely helpful and manage... See more

Rated 5 out of 5 stars

I have received the best customer service ever through a very good, reliable and professional agent. I have to shout out John who has been exceptional! He went above and beyond to ensure he could acco... See more

Company details

  1. Travel Agency

Written by the company

We are travel organization gaining practical experience in conveying the absolute best flights & holiday packages at affordable price. Shaped by a group of enthusiastic people inspired by the rush of experience and eager to help, we've scoured each edge of the globe to make essential travel arrangements for everyone. During our years in the business, we've set up a great system of contacts, so if there's anything you need for your travel, we'll be glad to go extra mile for you to help with a promise to deliver the best We love helping our customers and enhance their travel experience in the best possible way. Our expert team will always make sure your all travel needs & preferences should be included to deliver you the best unforgettable experience We are specialized online travel agent that represents considerable authority in giving you the least expensive flights and occasion bundles to destinations everywhere throughout the world. When you book with us its quite easy to book & pay as we also offer flexible payment options. In this competitive world where you have to pay a booking fee on calls, we are glad to inform you that booking with us on call is free as there is no booking fee. On the top of this you can take free travel advice from our travel experts regarding worldwide destinations, airlines, hotels, cars, excursions, activities & many more. We enthusiastically accept that traveling advances our lives, grows the skylines of our brains, and improves us people. That is the reason we offer you best option to customize your holiday in your own way, so that you don’t miss your travel needs neither your budget. Our online trip specialist team can give modest flights and all travel arrangements to the entire top destinations around the globe. With us you do not need to look any further for your travel advice, just call us & explore your opportunities to book the best price deal with best services to make your next trip smooth & easier.

Contact info

4.1

Great

TrustScore 4 out of 5

124 reviews

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Replied to 6% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very helpful , easy to book & amazing experience

Very helpful & expert staff, helped me to book best price deals & so easily . Truly experts in travel. I will always recommend sky experts to my friends & family members . I was worried before as it was my first time , but no doubt they are amazing....thanks skyexperts for taking care for my travel in the best way possible

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! Alex was very very helpful. He had been helping me for almost 4 days, after being scammed by another agency, he did not let me down and helped me to look for reasonable affordable solutions. I would recommend booking with Alex, very reliable, genuine person. Booking with this company next time I go on holiday!

October 15, 2023
Unprompted review
Rated 5 out of 5 stars

Customised service

My call to book a flight with John was very informative, As I mentioned that I am somewhat flexible with the dates and the route, he has given a number of options until we found the exact ticket with appropriate timing with specified airlines. I really appreciate his help with my booking

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great deal, very happy

Alex was very helpful and knowledgeable. He found us a good price with everything we requested.
I wouldn't hesitate to recommend Alex and Sky Experts Ltd for your travel needs.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

ALEX was very professional

Alex was very professional, friendly, efficient, patient, calm and kept to his word on callbacks, sending emails, tickets within the time frame that he specified even though we were back and forth across a couple of days as I was doing my own research.
I would definitely recommend speaking to Alex and using Sky Experts especially as I was looking for flights only to fit my budget to be in New Zealand for Christmas and he managed to find me return flights. I am always sceptical about using companies, I have not heard of but he made my experience pleasant and trusting as well as being the best price I could find.

August 21, 2023
Unprompted review

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