SKY EXPERTS LTD. Reviews 124

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and patience, often highlighting specific individuals for going above and beyond to secure great deals and ensure a smooth booking process. Many people were pleasantly surprised by the excellent prices offered, often finding significant savings compared to other providers. However, some people were dissatisfied with the booking process and service, reporting issues with receiving flight references and confirmations, even close to their travel dates. A number of reviewers also mentioned significant problems with refunds, stating that they had difficulty obtaining their money back for services not rendered or for bookings that were cancelled.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members for their... See more

Booking process

Users describe ambiguous interactions with the booking process. Many customers found the booking process... See more

Service

People report ambiguous experiences with service. Many customers express satisfaction, highlighting quick... See more

Price

Reviewers mention positive feedback about price. Many customers report significant savings, with some... See more

Refund

Consumers find refund experiences to be highly negative. Many reviewers report not receiving refunds despite... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial phone call was very involved, establishing the criteria for the booking and specific dates/times/flights to fit in with plans. Appreciated the care and patience shown. Suitable flights found... See more

Rated 4 out of 5 stars

I spoke to Amber who was very good in her manner and was so very helpful to me today A credit to the company Thanks Lynne

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Review for Sky Experts After searching several sites to book our family trip with only six weeks until travel, we came across Sky Experts. Our agent, John, was extremely helpful and manage... See more

Rated 5 out of 5 stars

I have received the best customer service ever through a very good, reliable and professional agent. I have to shout out John who has been exceptional! He went above and beyond to ensure he could acco... See more


Company details

  1. Travel Agency

Written by the company

We are travel organization gaining practical experience in conveying the absolute best flights & holiday packages at affordable price. Shaped by a group of enthusiastic people inspired by the rush of experience and eager to help, we've scoured each edge of the globe to make essential travel arrangements for everyone. During our years in the business, we've set up a great system of contacts, so if there's anything you need for your travel, we'll be glad to go extra mile for you to help with a promise to deliver the best We love helping our customers and enhance their travel experience in the best possible way. Our expert team will always make sure your all travel needs & preferences should be included to deliver you the best unforgettable experience We are specialized online travel agent that represents considerable authority in giving you the least expensive flights and occasion bundles to destinations everywhere throughout the world. When you book with us its quite easy to book & pay as we also offer flexible payment options. In this competitive world where you have to pay a booking fee on calls, we are glad to inform you that booking with us on call is free as there is no booking fee. On the top of this you can take free travel advice from our travel experts regarding worldwide destinations, airlines, hotels, cars, excursions, activities & many more. We enthusiastically accept that traveling advances our lives, grows the skylines of our brains, and improves us people. That is the reason we offer you best option to customize your holiday in your own way, so that you don’t miss your travel needs neither your budget. Our online trip specialist team can give modest flights and all travel arrangements to the entire top destinations around the globe. With us you do not need to look any further for your travel advice, just call us & explore your opportunities to book the best price deal with best services to make your next trip smooth & easier.


Contact info

4.1

Great

TrustScore 4 out of 5

124 reviews

5-star
4-star
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1-star

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I received an excellent

I received an excellent, professional and informative service from both Alex and John. Would definitely use their service again and would highly recommend

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Alex was amazing

Alex was amazing! He was calm, understanding and very helpful. He also got me the best last minute deal!!!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

What an awesome experience

What an awesome experience. Everything was handled very professionally and smoothly from the beginning with Chris. He even stayed after hours to finalise my flights……so grateful!! I will absolutely be using Chris again, to book future flights/holidays.

July 29, 2023
Unprompted review
Rated 5 out of 5 stars

All good from start to finish Alex was…

All good from start to finish Alex was very helpful from start to finish, I can contact him by phone and email always good to talk to a human at all times ,
you can keep your AI always use humans it's what the general public want speak to a human.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Chris was professional and informative.
He helped me right through my booking of tickets.
I will recommend skyexperts to anyone.

July 6, 2023
Unprompted review
Rated 4 out of 5 stars

Peter was very helpful

Peter was very helpful, took the time to explain everything and looked up many flights until he came to with one that met my needs.
This made the whole experience easy and stress free because it's not easy when trying to sort out dates, travel times etc.
Peter is definitely a positive image of the company.
Thanks kindly Peter.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Flight

Helped us find a flight that was perfect at a cheap price.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Chris was an amazing consultant

Chris was an amazing consultant, he got me a great price for 3 to travel to the USA, I managed to be here for a week as my mum became sick, I emailed Chris and let him know my situation and he got me a flight back to uk within 2days also at a great price. Thank you Chris for going above expectation to ensure me and my family got back swiftly, I truly appreciate your help.

May 30, 2023
Unprompted review

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