Slapsta Reviews 

91
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Ordered from slapsta great service and communication from there team. My order arrived well packed and undamaged. Would definitely order from these guys again Ash 👍

Rated 1 out of 5 stars

Scam don’t use at all, they used to be a good company now, they take your money and you will never receive order.

Rated 5 out of 5 stars

Ordered from here many time’s, always brilliant customer service from the team. My experience with them has been memorable. Designs by Hayden, unreal and very friendly. Tom has always managed to look... See more

Company replied

2.8

Average

TrustScore 3 out of 5

91 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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2.8

All reviews

(91)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pukkas

Great service, very polite and easy to work with

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service. A+++

Man these guys are amazing. Small fee and they get to work right away and work with you to get everything how you want it. Super fast, super nice and professional and amazing work. Highly recommend. Thanks guys! A+++++

October 28, 2020
Unprompted review
Slapsta logo

Reply from Slapsta

First of all, thanks for your order! And thanks for the kind review - It means a lot to our team you took the time to write this for us. I hope we can do more business in the future!

Rated 5 out of 5 stars

Unreal experience working with these…

Unreal experience working with these guys from start to finish with my brand design. Unlimited revisions are not a problem and the guys are really helpful and understanding, I'd highly recommend to anyone looking for branding and logos.

October 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, helpful team, always professional. I have used Slapsta for a few years now and have had many designs created with them. I am very happy with end products. Customer service is superior to any other company’s I have used. Thanks again Slapsta for all my designs you guys are the best out there :)

October 27, 2020
Unprompted review
Rated 5 out of 5 stars

This was my first time working with …

This was my first time working with SLAPSTADESIGN I’ve worked with various other graphic design groups and not felt as taken care of as I have with this design company. Not only were they timely but very responsive if I wanted something changed I did not feel like it was an issue but rather a great idea and there was no problem meeting what i needed. I would recommend this company to anybody looking for a design that is high-quality and the designer is very attentive and timely.

October 27, 2020
Unprompted review
Slapsta logo

Reply from Slapsta

First of all, thanks for your order! And thanks for the kind review - It means a lot to our team you took the time to write this for us. I hope we can do more business in the future!

Rated 1 out of 5 stars

UNPROFESSIONAL AND RUDE

Unprofessional and rude. I was cursed and insulted by an employee. My order was placed and paid for however, I never received it. Be advised There are A LOT OF FAKE/SELF 4 and 5 star REVIEWS IMHO of this company posted here.

October 23, 2020
Slapsta logo

Reply from Slapsta

(Updated Reply)

Hi Pete,

We’re very sorry to read this, and we regret that your experience left you feeling this way. Speaking to customers with professionalism and respect is something we take seriously, and is the reason i have been brought on board. It is disappointing to see this feedback, even some time later.

We are genuinely concerned, and somewhat confused, that this was not addressed in a way that gave you more confidence in us. That is not the standard of service we want to be known for.

UPDATE: Even though this is a historical review, we would still really appreciate the chance to put things right. If you get in touch with us, we would be happy to review what happened and discuss a suitable goodwill gesture, whether that means free products, account credit, compensation, or another fair solution to help restore your confidence in us.

Please contact our office directly or email callum@slapsta.com
with any details you still have, and we will look into it personally. We would genuinely value the opportunity to make amends and hopefully welcome you back.

Rated 5 out of 5 stars

Excellent

Having been working with Slapsta for the last few years now there always my go to for prints! quality always second to none, friendly, helpful, honest and professional staff always happy to offer advice and pointers on my designs and nothing ever too much hassle, would definitely recommend for all your printing needs!

September 28, 2020
Unprompted review
Slapsta logo

Reply from Slapsta

Hi CJ,

Thank you for taking the time to leave us a 5* review. The great feedback really means a lot to us. I will be sure to pass the message on to our design and print team.

We look forward to working on more projects in the future with you!
Kind regards,

SLAPSTA

Rated 5 out of 5 stars

Great service

Great service, original designs, highly recommended

September 22, 2020
Unprompted review
Slapsta logo

Reply from Slapsta

Hi Sam,

Thank you for taking the time to leave us a 5* review. We're really pleased you're happy with your order!

We look forward to welcoming you back to our online store again soon.

Kind regards,

SLAPSTA

Rated 5 out of 5 stars

Great team at slapsta

Great team at slapsta, called in gave them ideas and they handled everything and gave great advice Great prices had everything I need Delivered on time, fast replies,very friendly would recommend 10/10 thank you guys

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

I WOULD GIVE MORE STARS IF I COULD

Placed many orders with slapstadesign, the design service is great and the staff are really helpful. The finished product quality is always perfect and always arives on time with no delays. I have also recommend slapsta to many friends and they all agree with how professional the whole team are. Big thank you to Mr slapsta and his team

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great Team

I’ve worked with slapsta from the beginning many years ago And the customer service I receive is second to none! The quality of the prints and the delivery of the items are always of the highest order, if any issues ever occurred they were resolved almost immediately without any delay. I would like to say a big thank you to the slapsta team!!

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

5*****

I’ve worked with Slapsta for approx 3 years. I’ve bought ready-made items and also used the design service both of which are fast and unreal quality. A lot of the time I have no idea what I want but the end result is always amazing. Without Slapsta theres just no way my product would have the same impact on the consumer and I’ve never seen the Slapsta style of design replicated anywhere else. Shipping is always rapid and communication is easy and quick. I’m dyslexic so I find it difficult to communicate my ideas clearly sometimes but its never an issue

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

Really good experience working with…

Really good experience working with slapsta, was really picky with my design but they were all patient and adjusted my designs for me when asked. Print quality was amazing and mylars were spot on.

Couldn’t fault the service I received!!

Thanks again!

September 18, 2020
Unprompted review
Rated 5 out of 5 stars

Efficient & Effective

I had no idea for a design when I approached the designers, but very quickly they came up with something I love. They processed my order efficiently and effectively, 110% recommend to anyone who decides to use this service.

September 18, 2020
Unprompted review
Slapsta logo

Reply from Slapsta

Hi Luke,

Thank you for taking the time to leave us a 5* review.

I have forwarded your kind message to our design team, and i look forward to welcoming you back to work with us on any future projects.

Kind regards,

SLAPSTA

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