Full on scam company please avoid at all costs been waiting since 13th of last month and no update on £102 refund £87 for products that were not even close to what i had ordered and £15 for next day... See more
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Ordered from slapsta great service and communication from there team. My order arrived well packed and undamaged. Would definitely order from these guys again Ash 👍
Scam don’t use at all, they used to be a good company now, they take your money and you will never receive order.
Ordered from here many time’s, always brilliant customer service from the team. My experience with them has been memorable. Designs by Hayden, unreal and very friendly. Tom has always managed to look... See more
Company replied
2.8
Average
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Print came fast had small problem with…
Print came fast had small problem with print (my fault) but was resolved quickly and they did not have to fix it for me so I appreciate that. Thanks slapsta!!!
September 18, 2020
Unprompted review
Reply from Slapsta
Hi Luke,
Thank you for taking the time to leave us a 5* review. Im glad we managed to get the issues with the print resolved for you.
We look forward to welcoming you back to our online store again soon.
Kind regards,
SLAPSTA
Really great team to work with
Really great team to work with, I had no idea what I wanted but Tom and his team really made the experience hassle free and easy, would 100% recommend!
September 18, 2020
Unprompted review
I have used Slapsta for 2 years on…
I have used Slapsta for 2 years on numerous projects and always find the team very helpful and friendly
September 18, 2020
Unprompted review
Excellent designers to work with
Excellent designers to work with, couldn’t have asked for better customer service and quality of work. Highly recommend these guys!
August 5, 2020
Unprompted review
Talks to customers very badly .
July 1, 2020
Reply from Slapsta
Hi Pete,
Thank you for taking the time to leave us a review. Your feedback is really useful for helping us improve our service for our customers.
We're sorry to hear that you weren't satisfied with the customer service you received. We'll pass your comments on to our customer service team to help improve our service for the future.
If you could please leave a reference or order number, we will look into what happened for you.
Thank you again for your feedback.
Kind regards,
SLAPSTA
Have used many times before but will…
Have used many times before but will never use again! *AVOID*
July 1, 2020
Reply from Slapsta
(Updated Reply)
Hi TJ,
We’re very sorry to read this, especially from someone who had ordered with us before. We always value repeat customers, and i was hired to ensure that these situations do not happen. It is disappointing to see that your experience left you feeling unable to use us again.
UPDATE: Even though this review is historical, we would still love the chance to make things right. If you contact us, we’ll happily look into the issue again and discuss a suitable goodwill gesture, whether that is free products, account credit, compensation, or another fair way to restore your confidence in us.
Please email callum@slapsta.com
and we’ll review everything personally. We would genuinely appreciate the opportunity to turn this around for you.
The first version is stronger if you want it to sound more polished and company-safe.
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