I can’t thank Lauren Landry from Slater & Gordon enough for the support she has given myself and my daughter through a very tough, long process whilst fighting our birth clinical negligence claim. Sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can not recommend Nicole Jackson at Slater and Gordon Lawyers highly enough. We have worked closely together throughout the process of my case, with everything being explained to me as we went along... See more
Company replied
Myself and my son approached slater and gordan with assistance in a very sensitive situation. From day one we dealt with Lauren Ridsdale of the family department and from the onset were treated with c... See more
Company replied
The regular updates and clarity of explanations have helped to understand a rather complex process. I have friends who are claiming through other companies who are unaware of the current position and... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
First Floor, Lee House, 90 Great Bridgewater Street, Manchester, M1 5JW, Manchester, United Kingdom
- 0330 107 5085
- slatergordon.co.uk
4.5
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Slater and Gordon Lawyers
Hi Dan,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Shocking responses from the car finance…
Shocking responses from the car finance claim department. Claim was open in 2025 and still waiting on a response. When I emailed for an update, response one was :
Good afternoon,
Thank you for your email.
Your personalised update is due this week. If this has not reached you, please ensure that you check your spam/junk folder for the email and add email addres XXX.uk to your contacts.
I then replied, stating I have not received an update, to which i got the following response :
Good afternoon,
All personalised updates have now been sent out. If your update has not reached you, please ensure that you check your spam/junk folder for the email and add email address XXX to your contacts.
You would think me saying I have not received it would be sufficient for details to be resent.
July 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Beth,
Thank you for your review. If you have any concerns, please email carfinanceclaims@slatergordon.co.uk who should be able to assist.
Kind regards,
Lucy Ellams
Customer Analyst
Catherine H
Catherine H. has done a fabulous job on my claim. Very happy and satisfied with the results. A pleasure to work with.
July 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Frau,
Thank you so much for your 5* review and for your kind words about our colleague, Catherine. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, John, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Ease of use and plain language
July 3, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Andy,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Was fairly easy straightforward…
Was fairly easy straightforward questions no hassle and very quick to find my lenders
July 2, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Darren,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Easy to check and highly rated
July 2, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi James,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
David Cunningham
I had a great experience with David Cunningham from Slater and Gordon. David dealt with my personal injury claim and I am very happy with my result. He kept me updated throughout and made sure everything ran smoothly. Cannot recommend enough!
July 2, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Hazel,
Thank you so much for your 5* review and for your kind words about our colleague, David. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi Peter,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Excellent service from Linda Taher …
Excellent service from Linda Taher I am incredibly happy with the service I received. My claim was successful despite facing some pushback from the third party. A huge thank you to my handler, Linda Taher, who did a fantastic job managing everything. Highly recommend!
May 7, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Xhem,
Thank you so much for your 5* review and for your kind words about our colleague, Linda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Fantastic
Fantastic, waited a while for my claim to be completed, but it was worth it. Linda Taher was Fantastic. Got me the best settlement. Highly rate slater and gordon.
July 2, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Mark,
Thank you so much for your 5* review and for your kind words about our colleague, Linda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Just signed up
Just signed up, quick and easy enough. I hope the rest of my experience is a positive one like other customers.
July 1, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Dee,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Don’t use this Solicitor to fight your…
Don’t use this Solicitor to fight your PCP claim
I gave them all my finance agreements details
It transpires they only took forward the oldest finance agreement and then told me that it was too old!
Despite my emails to them requesting they proceed with the others, they have totally ignored me
Are you too busy to help me
Certainly your claim that you will take forward all finance agreements in my case, was not adhered to
Paul
June 2, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Paul,
Thank you for your review. If you have any concerns, please email carfinanceclaims@slatergordon.co.uk who should be able to assist.
Kind regards,
Lucy Ellams
Customer Analyst
Haley Reeves (of Slater and Gordon Lawyers) was first rate...
In the handling of my car crash compensation claim I would like to say that it was Haley Reeves who led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned against a recalcitrant international corporate insurers. This was a wonderful result.
Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.
May 7, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi,
Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi Sokhun,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
It was really simple
June 29, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi David,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Pauline is an outstanding solicitor who…
Pauline is an outstanding solicitor who listened and heard our voice. She is professional in her conduct and wants to do the best she can for her clients. Pauline went the extra mile for my family.
November 11, 2025
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Julie,
Thank you so much for your 5* review and for your kind words about our colleague, Pauline. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Amanda, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lucy Ellams
Customer Analyst
A simple straightforward service.
June 26, 2026
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Luke,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
A catastrophic failure of due diligence—avoid Slater & Gordon and Sally Weare
I paid Slater & Gordon £1,000 on account for a professional merit’s assessment of my employment case. What I received from solicitor Sally Weare was a profoundly flawed, inaccurate, and completely unreliable review that completely missed or misstated the core material facts of my case.
In her assessment, Ms. Weare explicitly claimed she was "not provided with any grievance documentation," failed to identify protected acts for victimisation, and incorrectly stated that I had not made a second application for flexible working. In reality, I had provided a comprehensive timeline and bundle detailing a second statutory flexible working request, a formal grievance a grievance outcome, and a subsequent appeal outcome. Critical post-January 2025 detriments, including unlawful attendance pressure, an inappropriate "infertility" comment by management, and a restrictive childcare-confirmation requirement, were completely overlooked.
Because of this lazy, incomplete evidence-reviewing, Ms. Weare wrongly concluded that my case had "no merit" for flexible working, sex discrimination, or victimisation. Had I followed her catastrophic advice, I would have walked away and lost my rights.
Fortunately, I took my exact bundle to an alternative firm of solicitors who actually bothered to read the documents. They identified four distinct, viable tribunal claims. Proving just how wrong Sally Weare and Slater & Gordon were, the Employment Tribunal has formally accepted all four of my claims and a preliminary hearing is now scheduled.
To make matters worse, Slater & Gordon’s customer care has been appalling. Despite being presented with objective proof that their legal advice was completely wrong and procedurally deficient, they have refused to take accountability. Instead, they are actively pursuing me for a remaining balance of £253, even threatening me with penalty charges while the matter is being escalated to the Legal Ombudsman.
They are happy to demand money for a service they failed to actually perform. If you want a diligent, thorough legal analysis from a firm that reads the evidence you pay them to review, do not trust Slater & Gordon or Sally Weare.
October 31, 2025
Unprompted review
Reply from Slater and Gordon Lawyers
Hi Marla,
Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers
Hi Robbie,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.