Wonderful customer service, and my kids love these soft waffle jammies. We can't find anything like this is the US so I'm grateful they are made available to us. The only thing I would mention is the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely company and owners behind it. Fantastic support and genuinely nice in every way. Their product range is great though I've only bought adult tights for myself yet which are superb. Fun designs a... See more
Company replied
This is a wonderful little brand, in an age where everything is mass produced and AI lead I really love how they are always available to their customers even out of shopping hours and help. I contacte... See more
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The tights and socks are so soft, true to size, and beautifully made. The colors and prints are absolutely adorable - perfect for toddlers! Customer service was kind, thoughtful, and went above and be... See more
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Company details
- Children's Clothing Store
- Baby Clothing Store
- Clothes and Fabric Manufacturer
- Clothes and Fabric Wholesaler
- Men's Clothing Store
- Women's Clothing Store
Written by the company
Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.
Contact info
Ireland
- slugsandsnails.ie
4.4
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Fabulous waffle sets and socks
Fabulous waffle sets and socks. Very happy with the quality and cotton material. Fun colors too. Fast easy shipping to Canada. Thanks.
September 11, 2023
Reply from Slugs & Snails
Thank you Nikki, the shipping to Canada outside of this crazy Christmas rush is very fast, we are so glad you can access our lovely products 😊
Lovely pyjamas
Excellent customer service fast delivery and beautiful comfortable pyjamas as always
September 17, 2023
Love this brand
Love this brand! I purchased the waffle sets. The material washes so well and they are gorgeous.
I ordered a second about two days after the first and they refunded me the postage on the second to combine the two. You could only get this type of thoughtfulness on all Irish brands. So appreciative.
September 17, 2023
Reply from Slugs & Snails
Thank you! We always try to be good value for money. Shipping has been a total nightmare this season so we are thrilled to see a happy customer!
Child doesn't want to wear any other clothes!!!
High quality products.
Ethically produced.
Irish company.
Child *loves * the clothes.
Quick delivery
Good communication.
Just wow!
September 17, 2023
Best loungewear ever
Love the colours, the quality, design and the friendly people behind the brand.
September 29, 2023
Unprompted review
Will be a returning customer!
My husband ordered a waffle set for both him and me. Both sets are true to size and are absolutely gorgeous (we got the retro sets). They are very warm and of very good quality, I can see them lasting a long time! I highly recommend the waffle sets if you're looking to buy some nice lounge wear for the colder weather.
(My only complaint is that there is a tag on the inside of the top and it is very itchy, and even after cutting it down as far as possible I can still feel it at times. My husband and I are both autistic, so this may not be an issue for people without sensory issues. On the bright side, my husband contacted the company on Instagram to give feedback on this and they were absolutely lovely and very open to the feedback. They were already aware of the issue but due to laws they can't sell the clothes without tags but they are looking to see if there is anything that they can do about it.)
September 22, 2023
Unprompted review
Reply from Slugs & Snails
Amazing feedback, thank you so much!
Lovely to talk to & Great Service
Lovely to talk to & Great Service!
very nice & soft clothes
September 1, 2023
Unprompted review
Reply from Slugs & Snails
Thank you!
Reply from Slugs & Snails
Hello Inge, we are sorry trust pilot sends review emails before our shipments have landed in some locations, we know it’s frustrating but in order for us to run promotions like our two month long free global shipping, we have to send our mail with national mail services which take a little longer than couriers but nothing too excessive in general. I think we spoke on the phone and explained how we ship, our system says your mail was received so we are just checking?
Fast delivering and good quality
June 21, 2023
The products are beautiful great…
The products are beautiful great quality wash so well I love buying them for all 3 of my Grandchildren....The service is so quick
June 19, 2023
Bright happy colours
I bought tights for my 4 year old twin granddaughters. They love them. Such bright happy colours and patterns.
June 7, 2023
These are great sets
These are great sets, we have them for pjs and day wear, they are soft and comfortable, and they have a beautiful selection of colours. No issues with postage, they came quickly. We are repeat buyers of this product. The fact that they are organic is important to us too. I’d love more Adult options! Thank you
May 8, 2023
the quality of the socks and tights are…
the quality of the socks and tights are just fab . my 6 yr old loves the tights for school & also with weather improving she now in her socks. she tells me they are sooo soft
May 1, 2023
Great item
Great item, beautifully packaged. Re ordered more in different colours straight away
March 26, 2023
Lovely tights and more
Always great products, amazing quality, our daughter loves every single items we bought
March 19, 2023
Lovely quality and fast shipping
Lovely quality pyjamas… Love the colours and my son looks so comfy in them. Thank you
March 21, 2023
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