I am extremely grateful for the honest and reliable service (to my second hand hot tub) Chris and Justine have provided. Much appreciated Thank you.
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See what reviewers are saying
A great experience with Smalley hot tubs - I have never had a hot tub before and moved in to a property with one. Chris came on schedule to recommission, was extremely thorough, explained how it all... See more
Chris and Justine have been more than helpful from my first email contact. Chris has the knowledge and experience that gave me the confidence to hand him the business. Sourcing ASHP's at the momen... See more
Company replied
Smalley What a "family" team !! Go above and beyond, what I expected, price best on the web, service superb, kept in contact all the way through to the end, even got tub in earlier than expecte... See more
Company replied
Company details
Written by the company
We are a family run Hot Tub Repair and Sales company based in Pinchbeck, Lincolnshire. We have been going since May 2020 and customer service is our main focal point. So who are we? We are: The UKs leading Inflatable Hot Tub repair service. The UKs ONLY Manufacturer Endorsed Repairer. Repair and Service a vast majority of the Acrylic tubs both past and present. A Lay Z Spa & Intex Official Retailer. A SunBeach, Oasis spas and RipTide spas retailer. CosySpa's Warranty Repair Team Here to help and offer a service with a smile. We have a shop which caters for all of your chemical and hot tub needs which is always evolving.
Contact info
Unit 3, PE11 3YP, Pinchbeck, United Kingdom
- 07743 392299
- info@smalleyhottubservices.co.uk
- smalleyhottubservices.co.uk
4.8
Excellent
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Not only did they have the correct…
Not only did they have the correct parts I needed which I received within a couple of days BUT they gave me so much free advice that helped repair my spa tub without having to send my machine away costing not only time but money.
Top company that won’t try and rip you off. Pleasure to do business with.
March 31, 2022
Reply from Smalley Hot Tub Services
You did the hard work, you fitted the part etc we just helped you along the way 😉 Thank you for your kind words.
Excellent service
Chris quickly identified the issue and fixed it straight away. Prompt, helpful and great service all round.
March 30, 2022
Unprompted review
Reply from Smalley Hot Tub Services
We do our best to resolve the issue as quickly as we can. Thank you for choosing us for your repairs. Enjoy that hot tub 😊😊
Fantastic hot tub service
Our hot tub egg stopped working so we contacted Smalley Hot Tub Services and from the initial conversation to the return of our fully working egg, the customer services was brilliant. Honest and reliable and kept us up to date with progress of both the egg service and delivery. Will definately get our egg serviced with Smalley again next year.
March 30, 2022
Unprompted review
Reply from Smalley Hot Tub Services
Ah this fab news! Lovely to hear you will be coming back to us next year too. So pleased we could help! Now all we need is the sunshine to come back! Thank you for choosing us for your repairs 😊
Service is outstanding
Service is outstanding, quick reply’s to questions, couldn’t recommend this company enough, helped me out no end with set up and all information regarding chemicals and how and who to use, all chemicals are great that I have purchased so far.
March 28, 2022
Unprompted review
Reply from Smalley Hot Tub Services
Thank you Helen. It’s great to hear that you have found us helpful and that you like the products 😊😊 always happy to help!
Hot Tub flush
Purchase hot tub flush on recommendation from Chris ... easy to use would recommend it as part of cleaning maintenance
March 28, 2022
Reply from Smalley Hot Tub Services
Fantastic - it’s good to hear our products are user friendly and do the job 😊 thank you for choosing us for your hot tub needs 😊
Such a fantastic company
Such a fantastic company! I always support smaller local companies when I can and this one is a great example of why. Friendly, efficient and polite throughout. Offered a very fast appointment slot, got the job done really quickly and left everything sparkling clean. Also offered lots of friendly advise about how to keep the maintenence of my hot tub nice and simple and although they do sell all the products I would need, it never felt like a hard sell - just great useful advise. Would recommend them to anyone and will use again. Thanks Chris
March 26, 2022
Unprompted review
Reply from Smalley Hot Tub Services
Thank you for choosing us 😊 we are super pleased we lived up to expectations. Always happy to help reference maintenance and chemicals - never any pressure from us, just want our customers to do what’s best for them 😊
Great advice given on how to get the…
Great advice given on how to get the most out of my hot tub, genuine honest business
March 26, 2022
Unprompted review
Reply from Smalley Hot Tub Services
Thank you. Always happy to help! Thank you for choosing us 😊
Reply from Smalley Hot Tub Services
Thanks Lara. Lovely to hear that you are happy with our services 😊
Excellent Customer Service
Excellent customer service and extremely helpful! Will be ordering from Smalley Hot Tub Services again very soon!
March 24, 2022
Reply from Smalley Hot Tub Services
Fantastic to hear thank you so much for choosing us for your hot tub supplies! 😊😊
Good polite comms and swift service.
March 24, 2022
Reply from Smalley Hot Tub Services
Thank you! Great to hear such positive comments 😊
Fantastic
Excellent company to work with from start to finish, helped get our hot tub fixed and back up and running again. Also supplied all the chemicals needed and plenty of advice on how to use them! Highly recommended.
March 24, 2022
Reply from Smalley Hot Tub Services
Thank you so much. We are always happy to help, now or in the future. Thank you for choosing us for your repairs.
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