Usually they are great however the last few orders they have really let me down, I ordered on 18th October still have not received my order and have not heard anything from anyone despite contacting t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Welcome to Smoke Hut UK, your go-to destination for premium vaping products. As a trusted online retailer, supplier, and wholesaler, we offer an extensive range of disposable vapes, e-liquids, vape kits, rechargeable vapes, and pod systems. Discover trending brands like ELUX, ELF BAR, LOST MARY, SKE CRYSTAL®, RandM, IVG, BULLET BAR, GOLD BAR, HAYATI PRO MAX, HAYATI ULTRA 15K, ASPIRE GOTEK, SMOK, Vaporesso, GeekVape, Voopoo, Riot Squad, Bar Juice, Nasty Juice, Dinner Lady, and Doozy Vape Co. We specialise in the full range of Hayati products, including the Hayati Pro Max 4000 and Hayati Ultra 15K. Whether you're looking for the latest disposables or high-quality nic salts, we have everything you need to enhance your vaping experience. Our commitment to quality, variety, and customer satisfaction sets us apart. Plus, we offer free next-day delivery on all orders over £25, so you can get your favourite products quickly and hassle-free. Shop with confidence and elevate your vaping journey at Smoke Hut UK — where quality meets convenience.
Contact info
SmokehutUK SK, Axletree Way, WS10 9QY, Wednesbury, United Kingdom
- contact@smokehutuk.com
- smokehutuk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Have made a couple of orders will…
Have made a couple of orders will definitely order from there again best prices quick delivery they made up my order with same flavours but a larger vape at no additional cost personally phoned me to let me no the problem and solved it fantastic

Reply from Smokehutuk

Reply from Smokehutuk
Get ordering - ya won’t be disappointed!
Bang on if you smoke these a lot, saved me some right money ordering in bulk and having the option to choose 10 different flavours rather than a box of all same. Will defo be ordering again! Rapid delivery too only ordered Tuesday and came first thing Friday morning! Nice one x

Reply from Smokehutuk
Excellent customer service
Excellent customer service , had a huge range of flavours and i will definetely be ordering from here again!

Reply from Smokehutuk
Deal with caution
I did order a box of vapes almost a year ago, after a month I did contact these guys and they did blame the holidays of Christmas.
I did fall for this. After another month has passet I did contact them again, asking What is going on since I did pay for tracking on my parcel and they had ” sent it a different way so I could not trace it ” they told me they would re-fund me and that it is in process. Its been over 8 months and, last contact was 2 months ago.
I would not recommend this, Deal with caution.

Reply from Smokehutuk
A fantastic trustworthy company
A fantastic company who will always process orders quickly.
I order a mixed box of fire rose ex4500 every month.
They always call me if they haven't got the flavours I want in the numbers I requested, giving me alternatives to try.
Really polite , really professional and really good value. I'll be a customer for a long time to come

Reply from Smokehutuk
Ordered several times from them arrived…
Ordered several times from them arrived quickly with free royal mail.
Contacted on a couple of occasions & replied quickly & efficiently

Reply from Smokehutuk
Good overall
Good overall, okay prices, polite staff. Sometimes if ordering mixed boxes they don't have everything you asked for but that is understandable due to the limitations of the ordering system. But they do always ring with alternatives if that happens. A solid 4 stars with room for improvement

Reply from Smokehutuk
quick and reliable
Delivery quick and reliable. Flavour choice perfect. Even when one of the flavours I wanted was out of stock I got a phone call to confirm which other flavours I’d want. Highly recommend!

Reply from Smokehutuk
Arrived within 3 days even rang because…
Arrived within 3 days even rang because 1 flavour was out of stock to see which other I would want

Reply from Smokehutuk
Absolutely amazing service
Absolutely amazing service. Will call if a flavour is not available. Quick delivery. Have been buying for the past 4 months Reasonably price too. A**** highly recommend.

Reply from Smokehutuk
Do not buy from them!!
Do not buy from them!!! Ordered 10 flavors, only 1 came the right one, and rest were wrong. Putting wrong flavors and never answer !!!! Do not buy anything from these guys!!!!! Never answer emails, customer service is bad, no refunds. SCAM artists.

Reply from Smokehutuk
4/5 service
4/5 service. Literally would be 5/5 my only problem is they dont speed up any process of depatching your order i dont know if they are lacking staff or stock but they generate tracking for the item 3/4 days before the item is even despatched which is a pain as within the waiting time then i have to go and pay full price for vapes from shops. Everything else is amazing, get calls if a flavour is out of stock, replacement if any problems with stock. Im just genuinely getting tired of waking up each day trying to track my parcel because i have no vapes left and it saying were expecting it. If they could speed up the processing and despatching time, be the vest website for vapes.

Reply from Smokehutuk
elux 3500 ack of ten
Had a few orders now and everything is good, if they haven't got a flavour in stock they will ring you to ask what other flavour you want, fast delivery keep up the good work guys

Reply from Smokehutuk
Cheaper than everyone else
I’ve had a few orders from SmokeHut. The very first order one of them didn’t work but they did replace I’ve just received a 10 pack and very pleased. They didn’t have the flavours I wanted and they actually phoned me up and told me what they had in stock. Highly recommend them. Thanks guys I will continue to use them. Well done Guys.

Reply from Smokehutuk
Great service and quick delivery
Great service and quick delivery, was called on same day as order made as they did not have the available stock to fulfill the order, but was given alternative options. Order was made Friday and recieved on Monday so cannot complain about delivery times. Thankyou

Reply from Smokehutuk
Great Service & Products
Made a few orders now with smoke Hut and all of them have been great with fast delivery. Another shout out to Assen in packing who called me to say one flavour was out of stock and ask what replacement I would like, also Iszac in customer service who always answers all my incessant questions :)
Tip: Leave your number when you check out, saves them time if an issue arises, they can contact you. But very happy and the prices are fab... I will be back :)

Reply from Smokehutuk
Been ordering from them for a few…
Been ordering from them for a few months now. The guy calls if they haven't got flavours you need which is great. No issues up to now with any being broken or not working. Very pleased and will continue ordering from them. Thankyou smoke hut

Reply from Smokehutuk
Ordered from smoke hut for a few months…
Ordered from smoke hut for a few months now, had a few problems at first as one was leaking and two were missing, when I contacted them they said the missing two were out of stock and they had tried to ring me, which I had had missed calls while in work and they sent out the three out with no problems. Just received my latest order and once again they contacted me to let me know one of them was out of stock so I could choose a different one before they sent my order out, ordered on the Monday with free delivery and received on Thursday. Wouldn’t hesitate to order again. Thanks

Reply from Smokehutuk
Really great and quick communication
Really great and quick communication, they even helped me with what would potentially be best for my needs, I wouldn’t go anywhere else now great job thank you

Reply from Smokehutuk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







