Snowgoose Reviews 1,496

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

100 St Georges Terrace ordered 20 cherry , baci chocolate and Chandon boxes for our VIP tenants for Christmas 2020 and what a hit they were. We immediately placed our order for 2021 as th... See more

Company replied

Rated 4 out of 5 stars

Excellent service Made an order on a Saturday that was in error their call centre open Monday to Fri so was able to call and get help on Monday straight away.....(feedback) am option to log in and o... See more

Rated 5 out of 5 stars

Staff were excellent in assisting us to send out these hampers to multiple addresses to our Board members. The goods were fresh and delicious. There is something in the box for everyone to enjoy. Than... See more

Rated 5 out of 5 stars

We have used Snowgoose for quite a few years now as a sign of appreciation to our best customers. We have never heard a bad word about the quality of your product which has to the best of my knowled... See more

Company replied

Company details

  1. Gift Shop
  2. Food Products Supplier
  3. Hobby Store

Information provided by various external sources

At Snowgoose, we believe in surprising, delighting and making someone feel special in an unforgettable way. We guarantee to captivate the senses and delight the taste buds with the finest, freshest produce from Australia’s top growers and artisan providores, all exquisitely presented in our signature wooden boxes. We believe that in this busy, crazy world, people need to feel cherished with a gift of taste that helps them slow down for a moment… to pause and indulge in life’s simple luxuries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Recommend

Credit to the fruit selectors, the fruit packers, SnowGoose itself for not trying to skimp and save a few bucks.
This positive approach is what people notice and measure you by, and it should - and will - earn you far more bucks in the long-run than lesser competitors would save in both the short and long-runs!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Ordered 3 hampers to various locations around Melbourne and Gippsland and they were delivered the following day. Great service.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant! Placing bulk corporate orders was a breeze. Received delivery confirmations on all hampers, and Snowgoose followed up with me on unsuccessful delivery and redirected without fuss. Highly recommend!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Will order again

Ordering easy and the photos of the products were clear and helpful. Delivery was within 3 hours and the recipient was very happy

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional product quality and service

Exceptional quality, well packaged, fast on time delivery. Fantastic selection of fruits. Beautifully crafted timber box which held the fruits and chocolates in it. Overall satisfaction is a 10/10. I placed two orders and was equally happy with both. Would happily order again and recommend to friends and family. A special thank you to Tyla who caught onto the extra thank you note I ordered which was not needed. She processed the refund that day and the funds were back in my account the day after. She was quick to respond to any queries I had which gave me a lot of peace of mind. Thank you

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Fruits Box

My order is for a friend who is just got home from hospital. He was very happy with the fruits so fresh and the presentation of the box was beautiful. I will order from your company again for sure.

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Fruit Hampers

Worst Fruit Hampers, 3/4 of the box filled with shred and fill. The actual fruits are worth about $10 and they are not fresh.

January 10, 2025
Unprompted review
Snowgoose logo

Reply from Snowgoose

Hi Jen, I'm sorry you had a disappointing experience with us. I can't locate an order in our system under your name, could you please share your 5-letter order reference? We would love to get in touch with you regarding this.

Rated 3 out of 5 stars

I have used your company before and was…

I have used your company before and was very satisified with it so a little disappointed that my instructions weren't followed.

December 12, 2024
Unprompted review
Snowgoose logo

Reply from Snowgoose

Hi Yvonne, I'm sorry you had a disappointing experience with us. If you haven't already been in touch with our team, please let us know your 5-letter order reference and we will be in touch with you regarding this.

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