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See what reviewers are saying

Rated 5 out of 5 stars

Good quality bed and a great price too. The building of it was fairly easy. The feeling of the crushed velvet is amazing and a beautiful colour. LED lights have a wide selection of colours and fantast... See more

Rated 5 out of 5 stars

Daniel just delivered my new mattress. He gave a courtesy phone call about 10 minutes before he arrived. Delivery was on time and within the allotted 3 hour window. Daniel went above and beyond - carr... See more

Rated 5 out of 5 stars

Ben & Keiron where really friendly, kept me informed of when they would arrive, followed all my instructions perfectly, and most important my items where all perfect not even a bang or knock to the ou... See more

Rated 5 out of 5 stars

Ben was really accommodating, patient and understanding when delivering. We were 10 mins from the home which was already hard to get to; he didn’t put any pressure on us to hurry up and took the... See more

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Transportation Service

Written by the company

SOLO Home Delivery are experts in what is often referred to as ‘Ugly’ or ‘Out of Gauge’ freight. Operating from our modern centrally located 50,000sqft distribution hub, we handle thousands of consignments every month, delivered throughout the UK nationwide quickly & efficiently. We focus on performing to KPI’s, providing outstanding customer service whilst working closely & in partnership with our clients. SOLO Home Delivery specialises in ‘One Person’ handled product whereby a traditional 2 person ‘white glove’ service might be too excessive or the product doesn’t fit the requirements of the small parcel networks due to weight or size. In addition to our core delivery business we also offer warehousing, storage & fulfilment as a one stop shop solution. We aim to provide the best possible service, eliminate damages & losses whilst provide high levels of communication across all parts of the journey. With many years of experience & knowledge gained from sitting on ‘all sides of the fence’ we have created a tailored service that we are always aiming to excel at.


Contact info

4.8

Excellent

TrustScore 5 out of 5

962 reviews

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Rated 1 out of 5 stars

Why does this company have no tracking…

Why does this company have no tracking service? I have tried every combination possible to find a tracking service within their website to find out where my package is, given it is already two days late.
The last time I received a delivery from this bunch of cretins, they dragged a bed mattress along the pavement in the rain and dumped it outside my gate without even waiting for me to answer the doorbell. I will not buy from any company who uses this courier ever again!

November 7, 2022
Unprompted review
Solo Home Delivery logo

Reply from Solo Home Delivery

Hi Laura

Sorry that you feel this way.... just to clear things up, you have received a tracking link to the email you provided on 1st November 15:33:01 (our system logs this) so not sure why your not using this link?

In regard to your order (as per the tracking link) your products are out of stock with the supplier where you brought them from so we cant deliver to you until they arrive

Lastly, according to our records we have never delivered to you previously so your comments about us dragging the bed last time isnt actually correct.

Have a lovely day and i hope you manage to sort your out of stock issue out with your supplier

Rated 5 out of 5 stars

Really friendly and helpful

Really friendly and helpful. Went out his way to help me with the large package that needed brought in . I couldn’t lift it on my own so he helped me.

He kept me informed and was very approachable and professional. Really lovely guy.

November 8, 2022
Unprompted review
Rated 1 out of 5 stars

Incomplete delivery

Incomplete delivery, main item of the delivery is missing, the delivery driver accepted that he forgot missing item and will give us a call about rescheduling the missing item but nothing happened? Consignment 420-1407208-1376 order number 142740327 Sender Crazy Price Beds

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Bed bound 😴

Ordered a bed online from The Range, and this company delivered it. The issue of missing parts was rectified swiftly. Ben and his colleague delivered the 1st box, then Ben came back to deliver the 2nd. Great service overall and Ben made sure everything was in order, so thankyou 😊

November 2, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered my trundle and mattress

Ordered my trundle and mattress
On Tuesday was really surprised when I got the txt to say it was being delivered today Thursday really quick and the delivery driver Ben was excellent 5*****

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Great delivery service

Ben has just delivered my order, he was within the time slot allocated, he was polite and courteous. The parcel looks intact and the item is what I ordered. Thanks Ben

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful

Ben delivered my item within the scheduled delivery window. He was friendly and professional and my parcel (a flat packed day bed) was delivered single handed on an extremely blustery windy day so he did really well to get it to my door damage free.

November 2, 2022
Unprompted review

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