You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!
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Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contact info
5th Avenue 665, 10022, New York, United States
- solsticesunglasses.com
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When do you guys start shipping
When do you guys start shipping. Order $450 glasses and still don’t have a tracking number
Great price
I was looking for new frames for my prescription glasses and found a great price for the ones I was interested in. Previously purchased another pair of sunglasses. Came in on time and well packaged , zero issuse .
Thank you !
I havent heard about the status of my…
I havent heard about the status of my order yet!!
fast loading on the page
fast loading on the page, easy navigation, fast checkout, great search visibility, and good discounts.
Your site is almost to be perfect!
Everything was easy and clear to made it, just only one more thing you need to add at your site online to be perfect, give to your customer the option at checkout the opportunity to split payment when customers wants to pay with more than one method payment.
The RayBan I ordered have some…
The RayBan I ordered have some scratchy feel on the temple of the sunglasses. It looks like it’s used, and a bit old. I am not happy, I wonder if I will get my full refund.
I need cancel my order!
I have not recieved an update on…
I have not recieved an update on shipment and no one has reached out to contact me back about it it has been 2 weeks
Thank you so much for your great
Thank you so much for your great, quick service and communication.
My order arrived fast and in a great condition.
Outstanding Customer Service and Top-Quality Sunglasses
I had an absolutely wonderful experience shopping with Solstice Sunglasses! From start to finish, the customer service was exceptional. Lisa, in particular, made the entire process so smooth and enjoyable. She was friendly, responsive, and always went out of her way to communicate clearly and helpfully. Her professionalism and warm attitude truly stood out, making me feel valued as a customer.
My new sunglasses are perfect—I love them! The quality is excellent, and they arrived even faster than I expected, which was such a nice surprise. It’s rare to find a company that combines great products with such outstanding service, but Solstice really delivers on both.
I highly recommend Solstice Sunglasses to anyone looking for stylish eyewear and an amazing shopping experience. Their customer service, friendly and forthcoming communication, made it all unforgettable!
PLEASE DO NOT ORDER FROM THIS PLACE!!
PLEASE DO NOT ORDER FROM THIS PLACE!!! I PLACED AN ORDER BACK IN JANUARY 5TH AND HAVE NOT RECEIVED MY GLASSESS. MY FIRST ORDER THEY STATED THEY WERE WAITING ON MY GLASSES TO COME AND WHEN I REACHED OUT IT WAS 4 WEEKS AFTER THE DATE THEY WERE SUPPOSED TO COME. THEN I DID A REPLACEMENT ORDER AND THEY ARRIVED WITH OUT MY PRESCRIPTION. I SENT THEM BACK THE SAME DAY AND THEY RECEIVED THEM AND WAS SUPPOSED TO PUT MY PRESCRIPTION LENS IN AND I HAD TO CALL THEM A WEEK LATER AND WAS TOLD THEY WOULD BE SHIPPING OUT AND STILL A WEEK LATER I STILL DID NOT RECEIVE THEM. CALLED BACK AND THEN WAS TOLD THE FRAME WAS DAMAGED WHEN THEY WERE FITTING THE LENS IN AND STATED MY ORIGINAL GLASSES I ORDERED HAD FINALLY CAME IN AND LAST WEEK ON MONDAY THEY STATED THEY WOULD BE SHIPPED OUT AND HERE IS ANOTHER WEEK GONE BY AND STILL NO GLASSES. THEY STATED THE ONLY THING THEY WOULD DO WAS JUST GIVE ME PRIORITY SHIPPING AND NOTHING ELSE TO COMPENSATE. I AM VERY DISSAPOINTED AND WILL NOT ORDER FROM THEM AGAIN!!!!!
You never sent the glasses
You never sent the glasses, and stopped responding to my email thread about canceling/refunding my money.
Order #95883
Bad customer service. Would not recommend.
easy ordering
saw an add for new sunnies and on a whim bought them. the process was quick and could not have been easier. highly recommend!
This is insane!!
This is insane!!! It’s been 2 weeks since I ordered a pair of sunglasses from them, and all I keep receiving is the same replies back to back. Excuses back to back.
They’re telling me that some YSL glasses I ordered are overseas and that they have a delay. This seems so fishy.
I have a bad feeling about this!!!!!!!!
Terrible
Terrible! My order was canceled with no explanation. This was a gift and was expecting it to be delivered soon. I even received an email confirming it was being shipped.
Great Experience
I was really happy with my experience. They had what I wanted, sent what I ordered and got them to me before they promised. Their integration with the Shop app made tracking very simple. I'd definitely order from them again without hesitation.
I have not received my sunglasses yet
I have not received my sunglasses yet. It was supposed to be 2-3 day shipping and it’s been 7 days and no sunglasses yet.
Has been over a week and no follow up…
Has been over a week and no follow up email for my order, no shipping info. Feels like I got scammed. Never buying here again
Very good quality and customer service
Great originals product
Great originals product. Perfect service best RX setting I ever have.
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