Solstice SunglassesReviews 

196
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 186 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them to be as described and feeling high-quality right out of the box. Some also highlight positive interactions with customer service representatives, who are described as helpful, patient, and attentive in resolving issues. Conversely, a significant number of people experienced considerable delays with their orders and shipping, often waiting weeks longer than expected without clear communication or tracking information. Some customers also received products that were either used, damaged, or not as described, sometimes lacking essential accessories or original packaging. There are also reports of difficulty reaching customer service or getting satisfactory resolutions for problems, leading to frustration and the need for external intervention.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and authenticity; some customers express... See more

Order

Reviewers express significant dissatisfaction with their orders, citing frequent cancellations and long... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery, some receiving... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness, attentiveness,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction, noting that... See more

Reviews shaping this summary

Rated 3 out of 5 stars

You could, certainly improve the comunication!! For more than 10 days I had no word about my order! The product is amazing! After a while I received my order!

Rated 2 out of 5 stars

For the price I paid, I would have expected much better visual quality; the quality of the plastic and the product overall is comparable to a simple pair of $50 sunglasses and I’m talking about Armani... See more

Rated 2 out of 5 stars

Poor communication when my order was late caused me to purchase a different pair of glassses for a trip. There should have been plenty of time with the 7-10 business days they said. Skeptical about bu... See more

Rated 2 out of 5 stars

They took longer than expected to arrive, and one of the hinges was bent, causing the left temple to point downward. I had to take them to an optician to have them fixed because I didn’t want to wait... See more


Company details

  1. Sunglasses Store
  2. Clothing Store
  3. Fashion Accessories Store

Information provided by various external sources

Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.


Contact info

3.0

Average

TrustScore 3 out of 5

196 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.0

All reviews

(196)

189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth purchase and great quality sunglasses

I had a great experience ordering from Solstice Sunglasses. The website was easy to navigate, checkout was smooth, and my order arrived quickly and well packaged. The sunglasses were exactly as described and felt high quality right out of the box.

What really stood out was the overall professionalism, clear communication, fair pricing, and no surprises. It’s refreshing to deal with a company that does things right and delivers what they promise. I’d definitely order from them again and would recommend them to anyone looking for quality sunglasses and reliable service.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience shopping on…

I had a great experience shopping on the Solstice Sunglasses website. The site is easy to navigate, with a wide selection of stylish and designer sunglasses at different price points. Browsing and filtering styles was simple, checkout was smooth, and my order arrived quickly and well packaged. The quality of the sunglasses matched the description, and everything felt professional and reliable. I would definitely recommend their website to anyone looking for fashionable eyewear and a hassle-free online shopping experience.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service Authentic product

Just got my gucci sunglass 2 days after ordering it look and feel great came with a authenticity card so i done know why people are saying its a scam this sounds more legit then most other sites I ordered in the lasp

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

This company takes days and days to…

This company takes days and days to ship. I am not sure is the best option. I order a cartier sunglasses that will.take 15 days when i can order the same glasses from cartier website in 3 days they sent it. Mistake done.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Never received the item or any updates

Never received the item or any updates. I ordered sunglasses on 12/28 and nothing has happened since then. My order has been unfulfilled and I have been asking service for an update. This was a poor shopping experience that will most likely result in a refund, when I really just want my glasses!

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

The glasses have not been delivered…

The glasses have not been delivered even though the app says they have been delivered, and my credit card has been charged. There are no phone numbers anywhere for me to contact anyone to figure out where the heck is my package. I feel like I have been scammed. Very disapointed in the non-existing customer servive

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

I haven't received any order updates …

I haven't received any order updates ut received a survey about my experience . I did reach out to customer care who said everything is on track. However you have charged my credit card and no updates available other than purchase processed . This is so unfortunate and I may decide to cancel this order.

December 21, 2025
Unprompted review

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