We recently purchased a changing mat from Sorens House and were really impressed! They had a great selection of brands and products we couldn’t find anywhere else in the UK. Delivery was fast, and the... See more
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At Soren's House, we want to take children back to a simple, natural and organic childhood. We want them to be inspired by modern design, by nature and this wonderful world that we live in. To be creative, to be imaginative, to be themselves. But mostl...
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United Kingdom
- sorenshouse.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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"Above & Beyond"
"Above & Beyond"
I cannot recommend Soren's House enough! We were in a tough spot when parts for our Oeuf bunk bed went missing during a move. Max was incredible and went above and beyond to help us. He took the time to check directly with the supplier for the correct assembly manual and coordinated the entire ordering and shipping process for the replacements. His communication was fantastic throughout. Oeuf should be very pleased to have such a dedicated supplier representing them. Truly impressive customer service!
I purched the wooden tumbling stones…
I purched the wooden tumbling stones for the children I work with and they did not disappoint the kids thoroughly enjoyed using their creative imagination whilst playing with the tumbling stones which i plan on buying more of to give the children a wider range to create more.
Love this website
Love this website! It allowed me to get a baby bottle from a French brand I’d been wanting to try. I really appreciate being able to access products from brands that aren’t always easy to find.
Highly recommend
Terrible customer service
I have emailed this company twice and sent social media messages to no response regarding my faulty table that i purchased 4 months ago and they have not responded. Do not use this company!

Reply from Soren's House
Beautiful item and fantastic service
Beautiful item and fantastic service. Highly recommend!
I can’t recommend Soren’s House enough…
I can’t recommend Soren’s House enough - bought several items now, all delivered quickly, well packaged, great quality products and customer service is spot on.
Fantastic experience
Fantastic experience! A lovely variety of brands to choose from. My order arrived quickly and was exactly as described on the website. Great quality and excellent service - highly recommend!
Very mixed experience so far
Very mixed experience so far. I ordered two items - one in stock and one with an expected delivery in a few weeks. The in-stock item arrived within a reasonable timeframe and was well packaged. However, the second item is now two weeks overdue compared to the original delivery estimate.
Customer service does not proactively update you about delays; you have to chase for information, and even then the responses are robotic and incomplete. Phone calls go unanswered. I like to support small businesses, but not when professionalism is lacking.
Update: poor communication and delays resume. For context when ordering, on the website 4 weeks was indicated, it’s been now just over 6 weeks and still no shipping confirmation. Being a small business doesn’t excuse this behaviour and incorrect delivery estimates provided when ordering.

Reply from Soren's House
super cute items
super cute items, fast delivery as I needed this as a Christmas present asap
Beautiful product!!
Beautiful product! Quick shipping! Would definitely recommend ❤️
Great online baby store
Great selection on website with lots of lovely curated bits for children, ordered two things for my nephews at Christmas and they were perfect, delivery was quick too. Would absolutely go to Søren’s house for any baby bits again!
I purchased the Finnsøn ASTRID Eco Universal Stroller Mittens
I purchased the Finnsøn ASTRID Eco Universal Stroller Mittens for my daughter as a Christmas gift. She recently had a baby. She absolutely loves them and has been using them since Christmas whenever she takes our granddaughter out for a walk. Dad has also been sneaking his hands inside them as well! She like having the ability to keep warm and have the use of her fingers when she needs them. They can be left attached to the pram. Great product. Delivery was quick and packaging perfect.
Ordered a Kas Kopenhagen cot which is…
Ordered a Kas Kopenhagen cot which is absolutely stunning! Arrived well within the stated delivery time and the couriers and assemble team were great.
absolutely love
absolutely love
There are so many unique gorgeous pieces and my sons love their prints and bear chair
Lovely service
Lovely service. My daughter was over the moon with her miffy!
Ordered two art prints for grandson’s…
Ordered two art prints for grandson’s nursery as first Christmas present. Three day delivery. Ten days later not received. Tried to phone and leave message - cut off. Sent email. No reply. Sent messages through automated links - email saying delivery would be sent that day and would receive email updates. Christmas Eve - no updates, no order received, no Christmas present for grandson’s first Christmas. Money taken. Really disappointed. Terrible customer service. Want to support independent retailers online but cannot support Soren’s House sadly.

Reply from Soren's House
Quick delivery and lovely quality
Bought a few toys for babies. Quick delivery and lovely quality stuff. Will be coming back!
Bought a few item for little boy and…
Bought a few items for little boy and each one has been greatly loved and enjoyed. Fast delivery.
Just purchased another scooter for Christmas for him
Speedy shipping
Speedy shipping, great customer experience and was updated regularly.
No issues with ordering/delivery- came…
No issues with ordering/delivery- came in great condition and well packaged thanks
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