Sotra.co B.V Reviews 431

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Unfortunately I did not have a pleasant experience with them. the abayas I have received were 100% made of polyester and way too overpriced for this kind of fabric. I wanted to send the package back b... See more

Company replied

Rated 1 out of 5 stars

When I started ordering at Sotra I was very impressed by their product quality. However, their customer service is terrible. They don't inform you of anything, they reply very late and the worst of... See more

Company replied

Rated 3 out of 5 stars

I really like their clothes and materials. But I can't say the same about the the delivery times and return method as I got one of the clothes stained and damaged, yes they answered my emails and refe... See more

Rated 2 out of 5 stars

Its been over a week and i have not recieved shipping details yet. I feel a bit lost and feel to contact paypale already but i will another couple of days to see if i dont recieve shipping details and... See more

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1.8

Poor

TrustScore 2 out of 5

431 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality and affordable!

I find the clothing simple and suitable for the average muslimah. It is good quality and affordable. I would recommend the brand to my fellow sisters.

August 14, 2020
Unprompted review
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