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Spa Motors (Mid Wales) Limited Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, often highlighting their non-pressuring sales approach. Many people report excellent overall service, noting a smooth and easy process from inquiry to collection, and are highly satisfied with their purchased vehicles. However, some customers noted concerns regarding vehicle description accuracy and initial car condition. A few others felt post-purchase issues, like unexpected repairs or prolonged service times, were not always handled to their satisfaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as professional, friendly,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their new vehicles,... See more

Customer service

People report positive experiences with customer service, highlighting the helpful, professional, and patient... See more

User experience

Consumers find the user experience to be positive, with many describing it as a great, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Very happy with my experience at Spa Motors. Simon was clear, helpful and patient in talking me through my enquiries, test drive and purchasing process. A friendly service with no sense of pressure... See more

Company replied

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(520)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would Recommend

I had a seamless experience with Spa Motors, a special thank you to Autumn for sourcing my new vehicle as well as the team for being so fast at getting it prepped!

Definitely would recommend!!

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very smooth and friendly process

Brought my vehicle from the Llandrindod branch. Ryan made the process very smooth and happily arranged for the vehicle to be brought down from Hereford branch, for me to view and test. The whole team have been extremely friendly and nothing was to much. Would definitely recommend.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

MUST READ

MUST READ, Bought a car from this company within a month I had problems. Asked for my money back under consumer rights act they refused. They took 15 days to do a 6 hour repair. I've now had the car 6 months and the the dash says change engine oil soon, I've only done 3000 miles - it was supposed to have had a full service.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

We dealt with Simon

We dealt with Simon. He was friendly, knowledgeable and patient. He was helpful and approachable! We would highly recommend Simon at Spa Motors. Thanks again.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Spar motors Hereford

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was serviced and a fresh 12 months mot was done,we would recommend spa motors to buy from.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service from Darren

Bought a car which came with a 3 month warranty. Had an issue so called the Service Dept. Darren took my call and offered to drop a courtesy car off when collecting mine. This saved me a 1.5 hour drive each way.

Problem quickly identified & replacement part fitted. On the test drive, another issue was identified that I wasn't even aware of, and again fixed.
Car delivered back to me - cleaned and refuelled.
Darren was fantastic throughout - regular updates, clear explanations and very friendly. Thank you for amazing service.

November 19, 2025
Unprompted review
Rated 4 out of 5 stars

Highly recommended

Ryan came to see me no pressure at all just said need any keys ect just let me know, we were left alone and no pushy salesman talk thank god . I eventually purchased a car and Ryan was very patient with me asking loads of questions.I can’t fault my experience and will recommend to others.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I have bought two vehicles from Spa…

I have bought two vehicles from Spa Motors now. Ryan and the team are always friendly and helpful. Whenever I have had issues, they have sorted them out no questions asked. Honest and reliable local business. 100% recommended.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Super Helpful

Very helpful, no sales pressure from Joe, any questions at the point of sale answered.
Knew details about the vehicle when providing a run through on the collection day.
Would recommend to anyone.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

5* Service from Jack

Great experience with Jack at Spa Motors - very professional and attentive, 5* service would definitely recommend

October 24, 2025
Unprompted review

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