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Spa Motors (Mid Wales) Limited Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, helpful, and professional, often highlighting their non-pressuring sales approach. Many people report excellent overall service, noting a smooth and easy process from inquiry to collection, and are highly satisfied with their purchased vehicles. However, some customers noted concerns regarding vehicle description accuracy and initial car condition. A few others felt post-purchase issues, like unexpected repairs or prolonged service times, were not always handled to their satisfaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as professional, friendly,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their new vehicles,... See more

Customer service

People report positive experiences with customer service, highlighting the helpful, professional, and patient... See more

User experience

Consumers find the user experience to be positive, with many describing it as a great, first-class, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Very happy with my experience at Spa Motors. Simon was clear, helpful and patient in talking me through my enquiries, test drive and purchasing process. A friendly service with no sense of pressure... See more

Company replied

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

520 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(520)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service would definitely recommend

We part exchanged our Range Rover sport for a Range Rover sport SvR with spa motors in Hereford. From start to finish the exchange was painless.
We dealt with Simon, he was very welcoming and helpful. He made sure we were well looked after, he provided great customer service. Excellent service, we now have the most amazing car that we love. Thanks

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Very helpful pre sale. Good communication throughout the sale and great customer service. Wanted to stay local (and had previous car here) and very pleased with whole process

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Spa Motors…

I recently bought a car from Spa Motors and I couldn't be happier with the experience. From start to finish the service was absolutely outstanding.
Callum was professional, friendly and went above and beyond to make the entire process smooth and stress free.
Highly recommend to anyone looking to buy a car.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

SPA Review

Exceptional service from Joe during my recent purchase; professional, good communication & helpful. Made my transaction so straightforward.

Use SPA for your next vehicle with confidence.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Joe was very friendly & polite and…

Joe was very friendly & polite and kept me informed of vehicle status throughout.
Collection and part exchange was swift with the new vehicle being in great condition.
Will definitely continue to use Spa Motors.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Care Throughout

Brought our family car from the Brecon Branch, excellent service start to finish. Their after sales care has been fabulous, will shop at Spa for our next vehicle. So many benefits to shopping local.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my car

Recently purchased a 2014 Nissan Qashqai from Spa Motors in Llandrindod Wells.
I took it for a test drive, car was nice but the windscreen seal needed replacing. Ryan assured me they were aware of this and that it would be done, so I decided to go ahead and put a deposit down anyway. When I went to collect the car, the work had been done to a very high standard. Really pleased with the result.
The car has been prepared excellently throughout, and after 200 miles of driving I can't fault it, it's like a new car.
All the information I was given about the vehicle was spot on, work was done as agreed and a special shout out to Jack who was very helpful - he kept me informed throughout about when the car would be ready, and dealt with any queries I had promptly and professionally. Many thanks, highly recommended.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning Firenze Red Evoque D180SE

I was looking for a particular Range Rover evoque which spa motors had, put a deposit and made arrangement to go and see it. Went up to see the vehicle and dealt with Ryan and Jack and the deal was done within days. To make matters even better they didn't haggle over the price I wanted for the vehicle I was bringing in and they kept the car until I came back off holidays there is not many garages that are prepared to do this. Any phone calls I made there was always a return call. The selection of cars they have is phenomenal and if they didn't have it they could get from there other branches or possibly source what I wanted. Can't forget to mention Gareth who I had a few conversation with. Stunning vehicle which several people wanted to buy, will buy from again and defiantly encourage family members to go to. Thank you for everything very pleased

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

This is my third purchase with Spa…

This is my third purchase with Spa Motors which says a lot in itself as I have high standards. I like that peace of mind that if I was to have any problems at all with the new vehicle purchased, the owner would address this without question.

This is my first dealing with Simon and I was really impressed by his sales manner. He is utterly professional, organised and polite which I really appreciated, what a great representative he is for the company. Thank you to the Spa team, I will be back again.

October 4, 2025
Unprompted review

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