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Spa Motors (Mid Wales) Limited Reviews 

520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly approach, often highlighting a no-pressure sales environment. Many people found the service excellent from start to finish, appreciating the smooth process, clear communication, and efficient handling of purchases. Reviewers are also very satisfied with the quality of the vehicles and the effective after-sales support. However, some customers also noted concerns regarding vehicle condition, with a few experiencing issues shortly after purchase or finding discrepancies from what was advertised. These included instances where vehicles had problems within a month or were not as thoroughly prepared as expected, such as issues with servicing.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Product

Customers had positive experiences with product, with many expressing satisfaction with their new vehicles,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting helpful, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Very happy with my experience at Spa Motors. Simon was clear, helpful and patient in talking me through my enquiries, test drive and purchasing process. A friendly service with no sense of pressure... See more

Company replied

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(520)

118 reviews in the last 12 months

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Rated 5 out of 5 stars

Spa Motors review

We dealt with Ryan who was friendly, professional and supplied the information we asked for. At no time did we feel pressured to buy. We felt very comfortable with the way we were treated. Many thanks.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a Pickup from Spa Motors

I purchased a Pickup from Spa Motors, The Sales man Ryan was very helpful from start to finish, with excellent product knowledge. He made getting the Tow Bar sorted very simple & the vehicle was exactly as asked for when we collected.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased a used car from Spa…

Recently purchased a used car from Spa motors Hereford.Straight away I was made to feel at home and at ease. I was guided by Simon Walker throughout my purchase which was made pleasurable by his helpful and knowledgeable advice. Thanks again Simon.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Llandrindod Spa Motors

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel comfortable and confident to be able to take my time deciding on a major purchase. I test drove twice and have to say I love my new car. The fact that I bought locally was an added bonus. I’d highly recommend Ryan and Llandrindod Spa Motors.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

We have recently purchased our third…

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always quick to respond, find pricing, ETA's, delivery information and just get things sorted! Simon always keeps us up to date and it's why Spa are now our chosen supplier of work vehicles! Fantastic service as always! Thanks again Simon!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Joe was extremely helpful and…

Joe was extremely helpful and knowledgeable. He talked us through many options and gave very sound advice. He even gave me a driving lesson in an automatic car as I’d never driven one previously!!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Recently bought a Vw Tiguan from this…

Recently bought a Vw Tiguan from this company. Faultless service from start to finish. When we collected the car, it was absolutely immaculate. The attention to detail and understanding our budgets were fantastic. We dealt with Joe in the showroom. He was honest, understanding and very patient with us. We cannot fault this company and would recommend any future customers to use Spa motors Brecon.

Thanks guys

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Joe at Spa Motors

Great service from Joe at Spa Motors. Very helpful and went above and beyond for us to get the right car and get the deal done.
We will be using them for the services and tyres from now on too.
Very happy customers. ⭐️⭐️⭐️⭐️⭐️

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a car from spa…

I recently purchased a car from spa motors (mid Wales).
Ryan was very helpful to my personal circumstances, pleasant and professional.
The whole process went smoothly and quickly
I would 100% recommend Ryan and his team if you're considering buy a vehicle
Outstanding Brilliant Service

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Speak to Joe at Brecon! Fantastic

Outstanding service from Joe at the Brecon branch! Super easy to deal with, very helpful throughout the whole process, professional and great communication. Thanks you Joe for helping us find and secure the perfect t car for us 😊

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended Overall

Overall, I highly recommend spa motors to anyone in the market for a new or used car. I was greeted by Ryan in Llandod branch and his professionalism, integrity, and commitment to customer satisfaction are truly commendable. Thanks to spa I drove away with a great car and a positive buying experience.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a mercedes ml 350

Just bought a mercedes ml 350 , Ryan is the person we dealt with, he was very thorough with explaining the process, he also dealt with change to private plates, nothing was too much trouble for him, I would definitely recommend Ryan and spa motors 😁😁👍👍👍

August 20, 2025
Unprompted review

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