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Spa Motors (Mid Wales) Limited Reviews 

527
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly approach, often highlighting a no-pressure sales environment. Many people found the service excellent from start to finish, appreciating the smooth process, clear communication, and efficient handling of purchases. Reviewers are also very satisfied with the quality of the vehicles and the effective after-sales support. However, some customers also noted concerns regarding vehicle condition, with a few experiencing issues shortly after purchase or finding discrepancies from what was advertised. These included instances where vehicles had problems within a month or were not as thoroughly prepared as expected, such as issues with servicing.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpfulness and... See more

Product

Customers had positive experiences with product, with many expressing satisfaction with their new vehicles,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting helpful, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently purchased our third vehicle in 18 months from Spa Motors in Hereford for our company fleet. We don't go anywhere else as Simon provides us with such a great service every time! Always... See more

Rated 5 out of 5 stars

I walked into Spa Motors, Llandrindod looking for an automatic only and was greeted warmly by Ryan who was knowledgable, helpful, but also didn’t make me feel pressured to buy - thus making me feel co... See more

Rated 5 out of 5 stars

Very happy with my experience at Spa Motors. Simon was clear, helpful and patient in talking me through my enquiries, test drive and purchasing process. A friendly service with no sense of pressure... See more

Company replied

Rated 5 out of 5 stars

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was service... See more


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info


4.9

Excellent

TrustScore 5 out of 5

527 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(527)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased a car from spa…

I recently purchased a car from spa motors (mid Wales).
Ryan was very helpful to my personal circumstances, pleasant and professional.
The whole process went smoothly and quickly
I would 100% recommend Ryan and his team if you're considering buy a vehicle
Outstanding Brilliant Service

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Speak to Joe at Brecon! Fantastic

Outstanding service from Joe at the Brecon branch! Super easy to deal with, very helpful throughout the whole process, professional and great communication. Thanks you Joe for helping us find and secure the perfect t car for us 😊

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended Overall

Overall, I highly recommend spa motors to anyone in the market for a new or used car. I was greeted by Ryan in Llandod branch and his professionalism, integrity, and commitment to customer satisfaction are truly commendable. Thanks to spa I drove away with a great car and a positive buying experience.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Just bought a mercedes ml 350

Just bought a mercedes ml 350 , Ryan is the person we dealt with, he was very thorough with explaining the process, he also dealt with change to private plates, nothing was too much trouble for him, I would definitely recommend Ryan and spa motors 😁😁👍👍👍

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Spa Motors

We were very happy with the service we received when buying our new vehicle. Ryan was knowledgeable and friendly. The vehicle was serviced and prepped ready for collection as agreed

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Car purchase

After many weeks viewing the car I wanted I took the opportunity to call at this local branch. The sales rep Ryan was very helpful taking the time to talk through the options of sale. He was approachable knowledgeable and friendly. A very positive experience I purchased the car and Ryan kept me updated until the day of collection

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer care and service

Joe Bayliss was great to deal with for the entire process. Super friendly and really patient.
Everything was processed really quickly and the car was spotless when collected.
Thanks for a great experience Joe, we'll definitely come back for any future purchases.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Joe at Spa Motors was fantastic in helping us buy our new car and part-exchange our old one. Communication was always clear and easy, and the whole process felt smooth from start to finish. We’re absolutely thrilled with our experience and our new car, and we would highly recommend Spa Motors to anyone.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recently purchased my car from this dealership, and I’m extremely happy with the experience. Simon, the salesperson, is a true professional. When I first visited just to view the car, he immediately offered me a test drive—something rare these days, as most places require you to book an appointment. I liked the car and placed a deposit on the spot.

A week later, when I went to collect the car, a well-known UK public platform showed discrepancies in the mileage. The director of the company personally travelled 1.5 hours to meet me and resolved the matter within two hours by contacting the platform and providing the necessary evidence.

The car is running perfectly, and I’m very pleased with the service I received. I would 100% recommend this dealership.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Top team at Spa Motors

Joe was great to deal with. Sorted everything that I asked for before collection and made it an easy process. Great team to deal with.

August 11, 2025
Unprompted review

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