The Spamhaus Project Reviews 120

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Our mails, from a shared server are being labelled and blocked every few days. Our email address and website are shown on the own platform as having no issues as is the IP address but emails are s... See more

Rated 1 out of 5 stars

If I could give a negative 5, I would. They took down 5 private domain URLs that are not even used for emails. Their customer support personnel when trying to resolve the issue are both condescending... See more

Rated 2 out of 5 stars

I receive dozens of SPAM/PHISHING emails a day from a particular group of companies wanting me to 'subscribe' to their financial services. I've never heard of any of these companies or so called exper... See more

Rated 1 out of 5 stars

Horrible, This service constantly blocks legitimate emails from small SMTP providers that aren't even abusing. Just couple of verification emails? And you aren't popular? Get blocked. You don't us... See more

Company details

  1. Software Company
  2. Computer Security Service
  3. Email Service Provider
  4. Internet Service Provider
  5. Software Vendor
  6. Web Hosting Company

Information provided by various external sources

Spamhaus is the world leader in supplying realtime highly accurate threat intelligence to the Internet's major networks.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Nonsense

I sent a few mails to myself for testing with my new domain and I am marked as spam... Hmm.
UPD: They fixed it after writing them a mail.

October 16, 2023
Unprompted review
Rated 1 out of 5 stars

Unregulated

Unregulated, ransom gangsters

You cannot have all my information because you've decided I'm emitting spam, as I'm certainly not ..... I try NOT to go on the internet whenever possible

This needs some kind of legal recourse

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

no sorry

no sorry, I never sent spam but your company added my domain in your block list by this reason, do you think we are stupid people or "your victims"?

October 9, 2023
Unprompted review
Rated 1 out of 5 stars

Needs legally challenged

First encountered this evil in 2010. They think its right to say "any ip block used for ISP's is a source of spam". Spelt the end of hosting our business emails our selves.

The worst thing about this mockery is that Microsoft use them. What on earth is that all about?

Pure evil. Who censors the censors...if you are an Admin, do everything you can to not work with this Project.

How is it right to block the majority of mail? You can only say thats blocking spam in ignorance. Evil, no accountability. The internet would be a better place without them.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

My advice, try to avoid The Spamhaus Project

My advice, if you have a choice, don't cooperate with the Spamhaus.

A "spam filter" is there to make the internet a better place, not to make it a worse place.

They simply block entire IP ranges, so that innocent people miss out on important emails. Apparently they think it's more important to block as much as possible than people missing important emails. This is a bad thing!

They have no sense of responsibility at all. When you contact them, they just close contact tickets without providing a proper response.

So I neither expect a reponse here, they don't take responsibility. You can see that from the other reviews here.

Only advice left, if you're in charge of a server, try to avoid The Spamhaus Project.

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Unfair approach

I like it when the spam epidemic is fought. But when blocking is unjustified, it's bad for business for small and especially young companies. And that is unfair to the greatest extent. So, revise your approach!

September 6, 2023
Unprompted review
Rated 1 out of 5 stars

Worst possible internet parasite

This service is the worst possible internet parasite !
I run a search engine, it is normal that search engine crawlers browse from one host to another and reach any possible host on the internet, but this crappy service claims my IPs are "infected with malware", just because my crawlers reach certain hosts/websites. Pathetic abusive practices. Not only that, but they also notifies the ISPs with these lies.
Nobody cares if what they claim is true or not.
Horrible company.

September 5, 2023
Unprompted review
Rated 1 out of 5 stars

headache

working for MSP - constantly having battels with this company blocking legit companies, trying to get blacklist removed is like getting blood from a stone - adding salt to the injury by basic text-book copy-paste Reponses, at times can be cocky too
if your unfortunate to deal with these, wish you best of luck. along with no explanation, contact info etc.

August 14, 2023
Unprompted review
Rated 1 out of 5 stars

How can this compant be allowed to self police email accounts??

Twice in the last 18 months my IP address has been blocked by this so called Internet Police. The last time it was because I had received unsolicited email which I tried to unsubscribe from. Don't know the techie reason but apparently this upset Spamhaus so they blocked me and then set me a whole load of jargon telling me what I HAD to do' meant absolutely nothing to me. Got my ISP and hosting company involved and 6 days later emails ok. Now they have blocked me AGAIN for something called 'Bounce back' dating back to 9 August! Today is 23 August so why the delay. Try getting hold of them - ha!ha! good luck - the whole system appears to be run by 'bots'!

August 23, 2023
Unprompted review
Rated 1 out of 5 stars

Blacklisting ip range without reason

Blacklisting ip range without reason. It's really garbage company. When you raise ticket against Spamhaus, after you wait for 6 hours, their support said sorry, it is false-positive. OMG, this is not the first time happen. Why does MS365 use it? How to prevent Spamhaus from O365? This company should be blamed.

August 21, 2023
Unprompted review
Rated 1 out of 5 stars

They should flag themselves

They can add your domain unjustly to their blacklist and then refuse to remove the listing or even to give you the reason for why it's there. Spamhaus should be blacklisted itself.

July 23, 2023
Unprompted review
Rated 1 out of 5 stars

How can they still remain an authority

How can they still remain an authority? Hiding behind the laws of a country whose laws do not comply with world law. They are despicable positives who do not hesitate to bankrupt companies that have worked for years to gain customers.
My AS number is 57844. I want my note with this date to be stopped for the lawsuits I will file against their behavior towards me.

November 1, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look