St Barts Finance Reviews 

476
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff for providing clear guidance throughout the entire mortgage journey. Reviewers consistently highlight the prompt communication and reassuring support, making complex financial decisions feel straightforward and manageable. However, some people mentioned that the procedure occasionally experienced unexpected bumps in the road or took a bit longer than originally planned. Despite these occasional delays during the house buying process, consumers remain extremely satisfied with the overall service and professional dedication. Reviewers express great confidence in the advisors and would readily recommend their reliable assistance to friends and family.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness and... See more

Service

Reviewers mention positive feedback about service, highlighting that the entire process is managed... See more

Customer service

Customers report positive experiences with customer service, highlighting exceptional support and guidance... See more

Response time

People report positive experiences with response time, highlighting that support teams are always quick to... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the entire process is stress-free and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to Tom, April and Evie, without whom we would not have been able to purchase our new home. As first time landlords, Tom's expert advice to secure a Buy to Rent mortgage waa invaluab... See more

Rated 5 out of 5 stars

Being first time buyers we initially felt out of our depth and apprehensive about the whole process ahead of us. Mark was brilliant, his friendly and humorous nature made us feel at ease straight aw... See more

Rated 5 out of 5 stars

This is not the first time I've used St Barts & once again their service, approach & professionalism has been excellent. Katie keeps you up to date on all progress, always takes the time to explain al... See more

Rated 5 out of 5 stars

Claire was fantastic, always available when we needed her, nothing was too much. Getting a mortgage is stressful but she took all the weight off our shoulders, a few properties fell through and there... See more


Company details

  1. Financial Consultant
  2. Building Society
  3. Financial Institution
  4. Insurance Broker
  5. Mortgage Broker

Written by the company

Set up in June 2009 by our Managing Director, Steve Bartholomew – St Barts has achieved substantial growth since its inception, managing to open a number of high street offices on the south coast, including a number with Yorkshire Building Society branches, with more in the planning. Steve Bartholomew states: ‘Our main aim is to provide a service to our clients that we would expect and want to receive ourselves. Customer services is 100% the most important part of this business – if this is not achieved, then we will not succeed’. Where the high street banks are shutting daily, we have branches that clients can simply walk into and receive advice. If we do not have a branch in your area, we can offer video meetings or over the phone - its completely up to you!


Contact info

5.0

Excellent

TrustScore 5 out of 5

476 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(476)

96 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent broker - would highly recommend

Used St Bart’s for the first time after being recommended by family who had also used them. Made the entire process so easy and did all the leg work. Plus ensured we had the best deal on the market within the conditions we were looking for. Would highly recommend and will use them for every renewal from now on.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much to Charlotte and…

Thank you so much to Charlotte and Darren for their help in gaining a mortgage for our family home. As a first time buyer and being self employed we had tried other mortgage brokers who could not find us a mortgage. From start to finish the service has been exceptional, and they really take your situation into consideration and work so hard to find the correct mortgage for you plus communicate you through the full process. Thank you so much and I will be recommending future clients to you in the future 🌟🌟🌟🌟🌟

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Even though my original broker left the company I was still not forgotten. When my remortgage term was approaching different broker got in touch and arranged a deal. They also keep an eye on rate drops and update me immediately. Happy with the service provided.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Charlotte is very helpful

Charlotte is very helpful, efficient and easy to get along with . Everything has gone very smoothly so far and she has sorted everything for me very quickly and kept me informed along the way .

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

As a first time buyer I had no idea what to expect and was feeling slightly overwhelmed. When I first came into St. Barts finance Rachel very kindly explained through the whole process and guided me through getting the correct mortgage and happily answered my many questions every step of the way. Her dedication made the process so much smoother and less stressful. I truly appreciate the time effort and commitment into helping me secure my mortgage.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Financial Advice

I followed Joe Singer to St Barts Finance based on previous experience with him at another firm. He is an experienced, quality operator, who takes the time to understand your life priorities and then tailor advice accordingly.
I now have a investment strategy from now to retirement, which has maximised tax efficiency based on the latest legislation. This gives me the confidence that I have the plans in place to have a secure retirement.
When it comes to something as important as your financial future it is vital to find someone you can trust, and in this regard I couldn't recommend Joe more highly.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

They got me a great rate

They got me a great rate, and managed to get it reduced twice during the period of the purchase.

Both Andrea and Evie were really proactive with my case and helpful with the purchase process itself too.

Can't recommend them highly enough.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage

We got our mortgage approved very quickly and efficiently. Sunny was an incredible help and was able to deliver on his end while keeping us updated and informed promptly throughout the process. Highly recommended.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Remortgaging

Remortgaging finance deal arranged and completed simply and efficiently - mortgage transitioned smoothly to new provider with no hitches.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Maria was amazing she helped me navigate my options understood my needs and concerns and explained everything is a patient and considerate way , I found the whole experience a lot less stressful and felt reassured through out thank you Maria and St Barts also confident going forward that I will continue to be looked after in the future.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Best mortgage team!

Best mortgage team!! Katie has been lovely from the very start to the end. She never pushed a product on me and advised me the best she could. I would definitely use Katie Hartley again. She was a pleasure to work with!! Thank you for making this journey smooth. And thank you for being kind

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service for My First Flat…

Exceptional Service for My First Flat Purchase

I had the pleasure of working with Andrea to purchase my first flat, and I couldn't be happier with the experience. From the very beginning, he was professional, attentive, and incredibly knowledgeable. He took the time to understand exactly what I was looking for and guided me through every step of the process.

As a first-time home buyer, I had a lot of questions and concerns, but Andrea was always patient and quick to respond, ensuring that I felt confident and informed. They provided invaluable advice and helped me navigate the complexities of the market, ensuring I made the best decision possible.

In the end, I found a place I absolutely love, and I truly believe this wouldn’t have been possible without their expert guidance.

I highly recommend Andrea Leoni to anyone looking to buy a property. They made my first-time home buying experience smooth and stress-free, and I’ll definitely be working with them again in the future.

Thank you for everything!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, Satvinder, for your incredible support throughout our mortgage process with St. Barts. Your guidance made everything smooth and stress-free. Truly appreciated the easy and efficient processing.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication. Genuinely rapid replies and Andrea's was so helpful. Would always answer you're questions and more making the whole experience super comfortable and enjoyable.

March 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look