My son was having ongoing problems with his PlayStation 5 console overheating and getting the error message on screen. I contacted Steel City IT. Rich diagnosed the Liquid Metal issue. I was able to b... See more
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Bought a high-end laptop from Richard couple days ago. Richard is a really nice seller, willing to meet halfway on issues that may arise, quickly responds, but organizational skills are a bit l... See more
My laptop needed a new keyboard and Rich got it replaced really quickly and for a very reasonable price. He also gave it a good clean and also gave advice for keeping it that way. He obviously knows w... See more
Great service. PC was picked up for repair and checked shortly afterwards, communicating throughout the process. Richard talked through my options and I decided due to the age of the setup it was not... See more
Company details
Written by the company
At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.
Contact info
80 Hopedale Road, S12 4XQ, Sheffield, United Kingdom
- 07446903442
- info@computersheffield.com
- steelcityit.co.uk
4.7
Excellent
136 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Highly Recommend
Absolutely outstanding business. Exceptional customer service they always explain in detail the possible problems and keep you up to date with the repair. Speedy repair times and quick response to queries. Would highly recommend.
November 16, 2023
Unprompted review
PC repair
What can I say absolutely amazing and friendly guy Richard is I would highly recommend him. He certainly knows his stuff and sorted out my Son’s gaming PC very quickly. I wouldn’t use anyone else. Thanks Caroline 😁
October 27, 2023
Unprompted review
Laptop rebuild
I chose Rich because he was local and price competitive. Rich kept me upto date with progress at all stages. The laptop was reconfigured and is now available for my grandaugther. I would recommend Rich .
October 25, 2023
Unprompted review
Great service from start to finish
Great service from start to finish. My grandsons laptop screen was damaged. Rich replaced quickly at a reasonable price. Great communication throughout.
October 20, 2023
Unprompted review
Steel City IT
Richard is very responsive and flexible, he provides top quality service and I’m really happy with the result. Would definitely recommend. Thanks 👍
October 16, 2023
Unprompted review
Richard was fantastic and the turn…
Richard was fantastic and the turn around was great, my little boy was so happy his PS5 was working again. Will definitely use again 😀
October 4, 2023
Unprompted review
We received a great service from Rich…
We received a great service from Rich when our Xbox broke. He kept us informed every step of the way, would def use him again
September 21, 2023
Unprompted review
Reliable quick service
Reliable quick service. Repair as requested.
September 25, 2023
Unprompted review
Steel City is the best around
Rich is a kind, no-nonsense guy who clearly knows his way around all things Tech. He did a great job for a good price and I will definitely return the next time I need him!
September 21, 2023
Unprompted review
Spot on and quick turnaround
Great service, spent a good amount of time on first call covering options which it could be and what the remedial work would be. Offered the option to carry the work out myself.
Decided to let Richard do the job. Turned it around in 24 hours.
Although I haven’t had much time to spend giving the ps5 a workout over a decent amount of time, I’ve already noticed a different in the amount of heat it’s dispersing. Ps5 was overheating and turning off. I don’t know if the problem is completely solved however I would hesitate to take it back to Richard or give him a call.
Thanks again
Joe
August 31, 2023
Unprompted review
Fast friendly and efficient service
Xbox One fixed quickly and hard drive replaced. Friendly, good communication and efficient. Highly recommended!
August 30, 2023
Unprompted review
Rich repaired my sons broken Xbox
Rich repaired my sons broken Xbox - price and repair time quoted was adhered to with no added unexpected extras. Would definitely recommend and use again
August 30, 2023
Unprompted review
Repair on a Switch Lite
Steel City I.T is a friendly, professional, knowledgeable and quick service. Our item was repaired by the next day!
Would highly recommend and be using in the future for any IT issues!
August 2, 2023
Unprompted review
Did a great job on my Xbox repair was…
Did a great job on my Xbox repair was done within 2 days . Hdmi port was replaced. Nice one
August 1, 2023
Unprompted review
Steel City I.T were absolutely great!
Steel City I.T were absolutely great! Really accommodating, patient and kept me informed with all the developments that my PC had.
Would definitely recommend and will be the first place I go to if I need any help for PC issues in the future
July 24, 2023
Unprompted review
Superb customer service and exceptional…
Superb customer service and exceptional value. I called about an issue with my son’s PS5, Richard talked me through the likely causes, & an expected cost for each defect. I dropped the PS5 with Richard on Saturday, and it was repaired & ready to be collected by Monday afternoon. Definitely recommended & wouldn’t hesitate to use again in the future.
July 15, 2023
Unprompted review
PS5 HDMI
Steel city I.T sorted our PS5 when others couldn’t do the job. Friendly and professional, a fantastic service.
July 18, 2023
Unprompted review
Very helpful and quick response
Very helpful and quick response, honestly can’t ask for a better person to fix your electronics
Throughout the process Richard sends you photos and fully explains what he thinks it may be, everything was told to me up front before anything else happened! He only had my ps5 for 3/4 days and it was fixed like new
10/10 will be using Richard in the future!
July 5, 2023
Unprompted review
Our PS5 just randomly stopped turning…
Our PS5 just randomly stopped turning on.
I contacted Rich through a referral of a friend and he was so helpful!
He explained all the steps (even if I didn’t quite understand) and informed me along the way.
Unfortunately our PS5 couldn’t be fixed but Rich continued to help. He suggested selling as parts and where to buy another PS5 from.
Can’t recommend more.
Thank you :)
July 11, 2023
Unprompted review
Great Advice & Assistance
Really great advice that made life so much easier. Thank you
June 23, 2023
Unprompted review
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