My son was having ongoing problems with his PlayStation 5 console overheating and getting the error message on screen. I contacted Steel City IT. Rich diagnosed the Liquid Metal issue. I was able to b... See more
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Bought a high-end laptop from Richard couple days ago. Richard is a really nice seller, willing to meet halfway on issues that may arise, quickly responds, but organizational skills are a bit l... See more
My laptop needed a new keyboard and Rich got it replaced really quickly and for a very reasonable price. He also gave it a good clean and also gave advice for keeping it that way. He obviously knows w... See more
Great service. PC was picked up for repair and checked shortly afterwards, communicating throughout the process. Richard talked through my options and I decided due to the age of the setup it was not... See more
Company details
Written by the company
At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.
Contact info
80 Hopedale Road, S12 4XQ, Sheffield, United Kingdom
- 07446903442
- info@computersheffield.com
- steelcityit.co.uk
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Replied to 100% of negative reviews
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Amazing work 💯
Amazing work 💯
My son is autistic and lives and breathes for his yellow switch lite only he had a melt down and it got broke .
So I called Richard he was friendly and knew exactly what to do .
Safe to say was in safe hands the the switch works like it did before and Zacks back to his routine .
Really good value for and a great service .
Xbox repairs
Great service, quick, reliable and trustworthy. Would definitely recommend.
Fixed my ps5 in no time at all
Fixed my ps5 in no time at all, and he was a pleasure to deal with very friendly and he knows his stuff. i will 100% use steel city I.T again and would highly recommended him to anyone having problems with there console.
I brought my Xbox series x to rich.
I brought my Xbox series x to rich at Steel city IT. Rich was a kind and friendly guy who fixed my Xbox within 12 hours. I would recommend future customers to choose Steel City IT when they want something electrical fixing.
Brillient service
Brillient service. Gave my ps3 a service. Top job!!!. Gave me some great advice. Recomemded
I can recommend Richard to everyone
I can recommend Richard to everyone. He quickly founded what is wrong with my PC, ordered and fitted new SSD, upgraded security, etc. It's worth every penny I paid!
Really good job
Really good job, great timing, valuable and helpful information fair price, recommend
PS5 Repair
Excellent experience, Richard was very polite and quick to diagnose and then fix the issue, all genuine parts used which is a must for me, and was reasonably priced. Seems to be very knowledgeable about the device and didn’t hesitate to offer advice going forward… Very good service.
Absolutely fantastic service
Absolutely fantastic service, thorough diagnostics ran, clear information alongside photos, speedy turn around all with up to date communication
Would highly recommend
Laptop repair
Excellent service received, very quick turnaround and good communication. Would use again and recommend to others.
I've used Steel City I.T several times…
I've used Steel City I.T several times in the last couple of years. Everytime Richard has been very professional in his work, Very knowledgeable and always offers his help in any way. Gets the job done and on time, thats what you want. If he can't fix the problem which is unusual there is no charge, also you can't say fairer than that.
I would fully recommend and wouldn't ever contemplated taking my consoles anywhere else.
Happy customer...Paul Hunter
Great service
Great service. I was given a full explanation on service charges upgrades and repairs, including and new parts needed etc. Given full costs before any work was carried out. A quick and efficient service. An old tired computer now working well.
A first class service offered !
Ps5 repair
Wow! Such a speedy job fixing my sons ps5. Everything explained in detail with pics! Very reasonably priced.
I would highly recommend 👌
Very friendly overall happy with the results
Richard managed to repair my laptop and was very thorough with the fix. Also friendly and kind to explained the issues, highly recommend if you have any issues with your gadgets
Stunning service from Steel City IT
Stunning service from Steel City IT. Repaired my laptop within 48hrs with lots of little add ons included. Excellent all round. Would highly recommend!!
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