Shocking customer service experience and delivery lead times. Ordered in June and just received today, no indication of delay to start and given about 4 different dates. Product very nice bu... See more
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This bed is flawless. It’s heavy and stylish and beautifully, beautifully oiled (I chose a greenish wood stain). It’s been painted with such care, it looks like a work of art. We also purchased the ma... See more
Quality product / Excellent service I found every staff member helpful from start to finish including the delivery driver! Everyone I dealt with at this company was absolutely lovely and went above... See more
Ordered an Eames lounge chair, I received an email from Lauren after ordering to notify me there would be a slight delay on this which I wasn’t surprised about due to Brexit, COVID etc. It was deliver... See more
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Great DSW chairs
Great DSW chairs, fast delivery. The pads add a touch of comfort. Really happy about them!
So good
I’ve used stonebutterfly interiors on several occasions now and I have to say their service is second to none. Had a slight delay with my most recent purchase but with the way the world is now that is only to be expected.
Great website
Great website! I ordered a bespoke cabinet for our new conservatory. I can’t even find the words. It’s absolutely stunning !
Their delivery team got it setup there.
I can only recommend!
So happy with my wishbone chairs
So happy with my wishbone chairs, they look amazing round my dinning table, getting excited for Christmas dinner now! Fast delivery friendly customer service. Thankyou Bee x
Bought a bed 2 weeks ago and it has…
Bought a bed 2 weeks ago and it has just been delivered today. I cannot describe how happy I am with it. Well worth paying for the white glove service as well as they guys put it together in no time at all.
Brilliant service
The staff were really helpful in helping me choose my christmas dining Furnitue. Thank you Stonebutterfly.
Excellent products
Ordered an office chair, a clock and a side table and all 3 are just perfect. Excellent built, great materials (no cheap feeling / look) & easy to assemble. Definitely will place new orders soon.
Lovely dining set delivered in no time!
Lovely dining set delivered in no time!
I am thinking of getting a bed from them. I’m sure it will be just as nice!
My dining set is so fabulous
My dining set is so fabulous. And delivery was great and on time. I’d also like to give a big shout out to the guys in the office. Very helpful from start to finish.
Love my new bed and sideboard
Love my new bed and sideboard. One happy camper x
Love my new eames lounge chair
Love my new eames lounge chair, great quality, the leather is good quality, I would definitely order a 2nd chair, I’ve ordered many things on line this year , and most items I have have experienced delays, that being said the world is in a mess right now! Stone butterfly delivers in just over a week! Thankyou
Charles.
Had a slight delay but that is to be…
Had a slight delay but that is to be expected in these difficult times. Overall I was extremely happy. 5 stars from me.
So happy with my new chairs and table
So happy with my new chairs and table. Would defo shop here again.
Very happy with the service received in…
Very happy with the service received in these difficult times!
The staff was very friendly when we visited the showroom.
The quality is spot on!
Avoid!
Definitely the worst experience I've had in the past few years.
They promise a 3-5 day delivery. It's been almost a month and I still don't have a tracking number or confirmation it's been dispatched. The products were adverstised as in stock and were desperately needed.
Their responses are slow and uninformative. It sounds like their own staff don't know what is happening.
Delayed delivery, customer service experience poor.
Shocking customer service experience and delivery lead times.
Ordered in June and just received today, no indication of delay to start and given about 4 different dates.
Product very nice but money taken and kept for nearly 3 months. An apology but refusal to provide any credit or discount.
Would never use again. Simple.
Take your chances with this firm
Ordered the egg chair in grey wool
Ordered the egg chair in grey wool, so happy with how the chair looks in my kitchen lounge, I wasn’t sure whether I should or not buy the chair as it’s a real statement piece, so glad I went for it, the chair is Comfortable and great to read In, I would also recommend the white glove delivery, the gentleman was Delightful.
Fantastic eames lounge chair
Fantastic eames lounge chair, great quality, well worth the wait! Very happy with the look and the attention to detail! Thanks. Steve
Superb!
Superb! Absolute pleasure to deal with. I love my new sideboard and bookcase and they made them to fit the space I had exactly. Can’t recommend highly enough.
Love my new Oxford sideboard and my…
Love my new Oxford sideboard and my nuguchie coffee table! Very well made, I paid for the white glove service, the driver was lovely! I would use stonebutterfly again. 😄
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