St Peters Garden Centre Reviews 

447
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Visitors frequently praise the exceptionally friendly staff and wonderful seasonal events, highlighting highly engaging activities, entertaining workshops, and magical festive displays. Patrons also consistently enjoy the delicious food options, excellent product quality, and exceptionally great value for money across various garden centre attractions. Some reviewers were not happy with the cafe service, noting specific issues such as long queues, slow beverage preparation, and lukewarm drinks. Other people also experienced noticeable disappointments regarding poor food quality, unappealing meal options, and a clear lack of attentiveness from staff during their actual dining visits.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Product

Customers consistently note positive experiences with product, highlighting the outstanding food and... See more

Service

Customers report great satisfaction with the service, highlighting polite, friendly, and attentive staff... See more

Quality

People report positive experiences with quality, highlighting that the food is outstanding, tasty, and well... See more

Value for money

Reviewers highlight positive aspects of value_for_money, noting that shows, activity sessions, and events are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Visited for afternoon tea. Food was plentiful and tasty. Staff friendly. I did, however, have an issue with the admin side of things. I understand payment being required in advance but was surpri... See more

Rated 4 out of 5 stars

We recently attended the light trail/meet santa event which was fab! So many lights and lovely trees and we weren't expecting the free hot drink and the chocolate reindeer at the end for the kids. San... See more

Rated 4 out of 5 stars

My daughter and I attended the wreath making workshop shop. We did thoroughly enjoy ourselves. The leaders were very friendly and nothing was too much trouble. Everyone had coffee brought to their tab... See more

Rated 4 out of 5 stars

Enjoyable time with my daughter and her children. On entering a very helpful member of staff kindly went and made a special cup of hot chocolate for Henry who has CMPA which was much appreciated. The... See more


Company details

  1. Garden Center

Written by the company

St Peters Garden Centre is an independent family-owned garden centre, that is home to the award-winning Potting Shed restaurant, Blake's Farm Shop & Butchers, and Poppy's Farm. We pride ourselves on our high standards of customer service and have been offering the very best quality plants, indoor and outdoor goods, gardening equipment, and garden furniture for over 30 years. Situated in the heart of Worcester and only a 10-minute drive from the idyllic Malvern Hills.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

447 reviews

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Replied to 71% of negative reviews

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4.4

All reviews

(447)

81 reviews in the last 12 months

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Rated 4 out of 5 stars

A very nice experience

The table was set up nicely. The breakfast was ok, but I did think a drink would be included in the price as part of the breakfast. Santa was excellent and interacted with my child lovely. We didn't feel rushed when visiting him. The gift was also super cute and a good quality. My little girl hasn't put her teddy down.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

I very much enjoyed our breakfast with…

I very much enjoyed our breakfast with Santa with my toddler. Very well organised, especially with the little ones at every table, food was fantastic, staff were super friendly, helpful and brought extra Christmas spirit to the event! Would definitely recommend!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Wreath Making 2024

We really enjoyed wreath making at St Peters. This is our second event at the garden centre (I have also attended the terrarium workshop) and both events have been great. The quality of the items available, refreshments and guidance were spot on. I would highly recommend and will definitely attend next year.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Breakfast with Santa

We went to the breakfast with Santa and it was absolutely lovely! Santa was amaizing, the kids loved him and the staff were all so attentive and helpful, food and drink were also lovely, I would highly recommend it to anyone with children.
Thanks for having us we will be back
Xx

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful breakfast and visit with Santa

This was our first experience of breakfast with Santa, and it was brilliant! The food was amazing, I don’t know why we’ve not eaten here before, the children loved the crackers and activities, and the food too, and then they had a private visit with Santa who took time talking to them and giving them a present. They were chuffed. I felt like it was completely as described on the website! The staff were all really pleasant and made the visit really magical! I’d definitely recommend!

December 1, 2024
Unprompted review
Rated 4 out of 5 stars

Santa was amazing and the present great…

Santa was amazing and the present great quality. The breakfast was lovely. The only negative is with all the lovely trees and lovely areas the entrance to santa was a bit of a let down. The entrance could be better so perhaps set in the wooded area or even in the middle if the christmas trees but not off the conservatory. it's lost the magic a bit but santa was the best we've ever seen.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

lovely wreath making afternoon

This was my first wreath making workshop ever and it was fabulous. The setting in the yurt was really cosy with the log burner ablaze and the two ladies who ran the session were friendly, warm and helpful. The wreath itself was large and densely pregreened with pine branches. There was an abundance of beautiful items to use to decorate the wreath and also of tea,coffee and cake! A super experience all round.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely wreath workshop

Lovely wreath workshop. The ladies that ran it were friendly and created a lovely, relaxed atmosphere. Would definitely recommend

November 30, 2024
Unprompted review
Rated 2 out of 5 stars

Breakfast with santa

Having enjoyed the last 2 years with our little Grandchildren at St Peters breakfast with Santa, we were bitterly disappointed today. Its gone down market.
Santa has been moved out of the restaurant completely destroying the atmosphere.
Breakfast is now mass produced with no choice on the day.
The food was poor. The service was poor.
The only redeeming point being Santa was excellent (as before).
We will be going elsewhere next year.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic wreath making workshop!

Myself and a friend attended the wreath making workshop this year. It was a fantastic experience set in their beautiful yurt with its cosy fire.
Expertly run, the ladies had a fantastic knowledge and were great at giving advice where needed. There was so much to choose from for the decorations and it’s amazing how completely different all the wreaths were.
This is the 2nd year I have done this course and I was pleased to see that this year they had changed from using oasis and having to put the foliage in before decorating, to have a much more I’m environmentally friendly option of providing metal rings with foliage clamped in ready to go. Personally this made the experience even better as I could solely focus my time on the decoration part and it looked much better.
And a bonus, we could have tea/coffee while we worked and a delicious slice of cake!
Thank you St Peter’s Garden Centre for a wonderful morning, I’ll be booking again next year!

November 28, 2024
Unprompted review
Rated 2 out of 5 stars

Appalling customer service on main till

Lovely garden centre. Appalling manners from man serving at the till. We stood in the queue and as we got to the front he put the sign up to say the till was closed and didn’t say anything to us or make any eye contact. We had been in the queue for a 5-10 minutes so he could see we were waiting. We understood people need to go for breaks but a polite comment to say he was closed is good customer service. We went to the other till while he made a call then he opened the till up.

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

Pumpkin carving

Brought our grandchildren to the pumpkin carving which they thoroughly enjoyed. The two young helpers were very welcoming and friendly. Overall an excellent experience

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Pumpkin Carving

This was our fifth year of bringing the children to the pumpkin carving, and it was as enjoyable as ever. Facilities in the yurt were fine, and the two staff members on hand couldn’t have been more helpful.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

What an absolutely amazing place St…

What an absolutely amazing place St Peters Garden Centre is. Of course the short course in propagating by the Bearded Plantaholic was as educational and fun as I expected after following his videos on Youtube for some time now. It was an absolute joy from start to finish, with such friendly, welcoming, helpful staff and lovely fellow prop box enthusiasts! I thoroughly enjoyed it, highly and thoroughly recommend it and really glad I went.

October 12, 2024
Unprompted review

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