Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.
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See what reviewers are saying
Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... See more
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... See more
Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... See more
Company details
Written by the company
Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.
Contact info
Crn Boundary Rd & Industrial Drv, 3195, Braeside, Australia
- +61 (03) 9020 6076
- sumostrength@aquilia.com.au
- sumostrength.com.au
3.9
Great
196 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Small Parallettes Review
Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bottom, even once screwed in, can wriggle sometimes, but so far it's sturdy enough to do body weight exercises. I do think it's rather pricey for what is accomplishes as a basic item.
September 19, 2023
Good quality and competitive price
September 16, 2023
Very happy!
Quick delivery, easy to assemble. Super happy with my half rack and bumper plates!
September 15, 2023
Quick shipping
Quick shipping, decent prices, Aussie owned which is a big plus for me
September 15, 2023
By selling good quality products at…
By selling good quality products at very reasonable prices.
September 17, 2023
Review on hex dumbbells and frame
Website made it very easy to make order, it got delivered really quickly.
The products them self seem like they are really good quality and the rack was easy to put together, there were a few small chips on the frame paint but could of been from shipping so no big problem hardly noticeable.
Only downside was I was not informed the exact time or day it was coming it just arrived, I was out when it arrived luckily I had someone home to receive order.
September 7, 2023
Response to enquires was quick
September 6, 2023
Easy website to navigate
Easy website to navigate. Purchasing experience was very good. Staff were most helpful with my query. Goods arrived promptly and securely packaged. Equipment of very high quality. Will keep coming back (in fact, already have).
September 10, 2023
I have had to wait for a delay in my…
I have had to wait for a delay in my purchase and completely unsure of when it will even get delivered. Extremely disappointed.
September 2, 2023
I still haven’t received my order after…
I still haven’t received my order after a month and tracking doesn’t work
August 4, 2023
Great sale and welcome discount
Thanks Sumo for the welcome $25 discount and for the super easy process.
September 5, 2023
Great Service Instant Shipping
Rugged piece of equipment, shipped fast. Great sale price.
September 1, 2023
Sumo Strength
Order shipped in 2 batches, accurate tracking for both & both arrived quickly. Pricing was good enough to cover the high freight costs
August 8, 2023
Business must be booming for you guys
Business must be booming for you guys. Never had a company not interested in helping a customer with $5000 ready to purchase right now. Kinda surprised but the lack of support looks like I'll spend my money at one of your competitors
August 21, 2023
Unprompted review
Reply from sumostrength.com.au
Hey Daniel,
We're really sorry about the hiccup you encountered with your initial inquiry. Our aim is to always offer top-notch customer support, and it's clear we dropped the ball this time around. But we're really glad we could turn things around and help you get your order sorted in the end :)
Thanks for sticking with us!
Overall great experience
Great price, easy website navigation, helpful staff and good communication. Delivery was half time stated.
Will definitely be back.
August 7, 2023
Good product fast delivery
August 3, 2023
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