sumostrength.com.au Reviews 196

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

Once you hit the order button that is the last contact you will have from them. Zero customer service and no response to emails.

Rated 5 out of 5 stars

Sumo Strength gear is good quality at really reasonable prices. Customer service is great, very responsive, quick to answer any questions. I could not be happier with my purchases (wall mounted rack,... See more

Rated 5 out of 5 stars

Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bot... See more

Rated 5 out of 5 stars

Ordered this set of PU dumbbells (12.5kg to 30kg) online and got notification the next day for collection at the WA Canning Vale depot. There was no need for me to chase up on the order unlike some ot... See more

Company details

Written by the company

Sumo Strength is a family-owned and operated strength and fitness equipment supplier based in Braeside. The team at Sumo strength are experts in their field and the entire range of 300+ products have been designed in-house. Here at Sumo Strength, we believe that Strength and Fitness is for all, so we have worked tirelessly to develop a range of strength and fitness equipment that caters to athletes of all levels. Whether your fitness journey has just begun, or you have been training for years, we have made it our mission to provide you with the very best.


Contact info

3.9

Great

TrustScore 4 out of 5

196 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Small Parallettes Review

Ordered the small parallettes on a Tuesday, arrived on the Friday (fast delivery). The parallettes themselves were firm and easy to assemble. They are rather sturdy however, the contraption at the bottom, even once screwed in, can wriggle sometimes, but so far it's sturdy enough to do body weight exercises. I do think it's rather pricey for what is accomplishes as a basic item.

September 19, 2023
Rated 5 out of 5 stars

Very happy!

Quick delivery, easy to assemble. Super happy with my half rack and bumper plates!

September 15, 2023
Rated 4 out of 5 stars

Review on hex dumbbells and frame

Website made it very easy to make order, it got delivered really quickly.

The products them self seem like they are really good quality and the rack was easy to put together, there were a few small chips on the frame paint but could of been from shipping so no big problem hardly noticeable.

Only downside was I was not informed the exact time or day it was coming it just arrived, I was out when it arrived luckily I had someone home to receive order.

September 7, 2023
Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Purchasing experience was very good. Staff were most helpful with my query. Goods arrived promptly and securely packaged. Equipment of very high quality. Will keep coming back (in fact, already have).

September 10, 2023
Rated 5 out of 5 stars

Sumo Strength

Order shipped in 2 batches, accurate tracking for both & both arrived quickly. Pricing was good enough to cover the high freight costs

August 8, 2023
Rated 1 out of 5 stars

Business must be booming for you guys

Business must be booming for you guys. Never had a company not interested in helping a customer with $5000 ready to purchase right now. Kinda surprised but the lack of support looks like I'll spend my money at one of your competitors

August 21, 2023
Unprompted review
sumostrength.com.au logo

Reply from sumostrength.com.au

Hey Daniel,

We're really sorry about the hiccup you encountered with your initial inquiry. Our aim is to always offer top-notch customer support, and it's clear we dropped the ball this time around. But we're really glad we could turn things around and help you get your order sorted in the end :)

Thanks for sticking with us!

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