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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the staff for being professional, friendly, and efficient, often highlighting their politeness and helpfulness during installations and services. The service provided is consistently described as excellent, with people appreciating the smooth process from initial paperwork to installation, and the thorough explanations of how products work. Reviewers are also very satisfied with the products, noting their effectiveness and the neat and tidy installation work. Conversely, a small portion of people felt that there were issues with battery installation and an inverter that seemed unnecessary. However, the general sentiment remains highly positive, with many recommending the company for its competence and hassle-free experience.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Product

Consumers find the product to be positive, with many expressing satisfaction with their new batteries,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Start to finish this was a great experience. A clear and honest quote based on assessment of the needs from the system and likely issues or not with installation. From then the paperwork was painle... See more

Rated 5 out of 5 stars

Jordan and Harry were with me last week to fit our battery system in our house, they both worked quickly and efficiently were very pleasant and polite. Left the property clean and tidy and gave me a... See more

Rated 5 out of 5 stars

From the very first telephone call, I felt confident with this company. The team were lovely people to deal with. Nothing too much trouble. Their work was very neat & they were very knowledgable & pro... See more

Rated 5 out of 5 stars

Gordon and Harry arrived well prepared to replace the inverter. Friendly lads, got on with the replacement and the job was completed in little over an hour. They set up an App on my mobile so I can... See more


Company details

  1. Environmental Renewable Natural Resources

Written by the company

Sunergy Renewables are not your typical solar PV and energy storage company. We do not employ sales people nor do we cold call customers. Instead, we rely on the work that we do and who we are as people. We are only a small team of two who have not only been colleagues for many years but also great friends, we are passionate about renewables and have both worked in the industry for over 10 years. During this time we unfortunately had to see how other companies would take advantage of customers, we set out with a goal to ensure that any customer we dealt with received transparent, honest and reliable advice on their systems. We are also proud to be helping in the imperative fight against climate change, we truly believe renewable energy is our best tool to achieve a net zero future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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Rated 5 out of 5 stars

We had a 12KwH SolaX retrofit install

We had a 12KwH SolaX retrofit battery installation end of Sep 2022. James and Mason from Sunenergy were extremely helpful. There was no pushy sales talk and we were treated with patience and felt at ease with installation. I would recommend this company because their pre and post sales customer service was great as was their knowledge and honesty. I would buy again from this company and I rate them one of the best installers of solar energy renewables.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

batteries to our solar system

Just added batteries to our solar system ( 9 kw ) good advice and no pushy sales calls after the first quote. On the day of installation the two guys came out and did a tidy job, answering any questions I had at the time. I have had a few calls to James since the install asking a few questions and he has talked me through them with much patience!! In the future when we need to upgrade they will definitely be my first call.

February 3, 2023
Unprompted review
Rated 5 out of 5 stars

Batteries and EPS installation

We’ve just had 3 batteries and an EPS added to our existing solar panel system by Sunergy Renewables. James was very patient and helpful with us whilst we decided exactly what we needed with his guidance, he is incredibly knowledgeable and honest. He gave us numerous options.
The installation with Mason was very smooth and quick! And all tidied up afterwards.
They set us up with the app and helped us configure the right settings.
Great company, highly recommend.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great company, great sales and service…

Very happy with the sales and service support from Sunergy. I ordered batteries to add to my solar PV system and Sunergy were the only company I could find that had stocks due to supply issues. James was really helpful and supportive throughout the process, providing guides of how to set up the monitoring app and answering questions. The installation team of Neil and Luke were polite, helpful and tidied up after themselves. All in all an excellent experience and if you’re looking for advice about buying solar and battery systems these are the people to go to.

January 18, 2023
Unprompted review
Rated 5 out of 5 stars

Battery Storage for PV

Straight forward consultation. All questions answered. Local company with good reputation with great product behind them. Very helpful and good knowledge of the product. Installation went very smoothly and cleaned up after themselves. I like to mention the two young men James and Mason behind the company who make a great team. Very honest and helpful. Thank you guys.

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

We chose Sunergy Renewables to supply…

We chose Sunergy Renewables to supply battery storage for our 2010 PV array in late June 2022. James provided us with all the information we needed both quickly and without any form of pressured selling techniques. James explained that getting the correct kit was a problem, and by the end of July he was able to confirm that the two Solax batteries and the inverter would be available at the end of August, with installation expected in early September. The kit arrived on the 31st August, and the installation happened on the 1st September. The work was done quickly, with no fuss and no mess. We cannot find any fault in the way this business was conducted. James and his team are real professionals, people that non-technical folk such as us can really rely upon.

January 1, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful company

James has guided through the purchase and installation of batteries for our solar panels. Despite their being delays in delivery of the batteries due to the world wide shortage James kept us informed throughout the process.
Despite an initial problem with the installation James quickly sorted it out for us.
I would recommend this company

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

I asked Sunenergy to replace my faulty…

I asked Sunenergy to replace my faulty solar inverter. I'd tried several companies, some didn't want to help me, some couldn't due to supply issues.
Sunenergy said the inverter would be in stock the following week, and arranged to install it that same week. The chap who did the work was tidy, polite and cheerful. No hesitation in recommending the company.

July 1, 2022
Unprompted review
Rated 5 out of 5 stars

Sunny Renewables a 5 Star company.

Sunny Renewables have today supplied and installed a SolaX inverter. I had a very good quote and dealing with them was prompt and straight forward. I consider this company worthy of my 5 star review. Very pleased with the service and all working fine.

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

SUNENERGY RENEWABLES GREAT SERVICE EXPERIENCE

Having installed a 3.5 kWh solar panel system ten years ago, I wanted to upgrade & store the excess PV solar panel generation, rather than export it to the grid by installing a solar battery storage system in readiness for the huge energy increases expected this year.
I contacted Solax Inverters , who recommended SUNENERGY RENEWABLES to me. I contacted James in the office, explained my requirements & got a quotation, without any marketing or sales patter, to install just ONE solaX solar 5.6kWh battery system & after it was installed neatly & professionally by Mason, the immediate kWh savings, in full sunlight, was so impressive, that I emailed james & ordered another 5.6 kWh battery. This has now been fitted expertly by Mason.

Having now monitored the system, post install, for a few weeks, I am pleased to report that my electricity consumption in my 1960’s 4 x bedded property, has been reduced from approximately 10 kWh per day (without solar panels & solar batteries) to zero, this obviously depends in the running efficiency of my solar panels.

I found the sales & install experience professional, friendly & courteous, with no pushy sales talk involved at all. I have therefore no hesitation in recommending this company to anyone thinking of upgrading their existing solar panel system, or just adding a battery system.
Robert Jones

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

FIRST RATE FIX

I have just completed my purchase and fit of a SOLAX POWER storage battery to complement my solar panels and recent purchase of my first EV. With the ever rising prices of electricity it now makes even more sense to be electricity neutral. SUNERGY RENEWABLES were recommended to me and I am well pleased with the whole buying and fixing experience. Back at the office, James and the team kept me in the picture and two very polite and jolly chaps, Neil and John came to fit, overcame some tiny problems with my timber framed garage wall and left it clean and tidy.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I found Sunenergy renewables on the web and liked the look of the products they were selling. They seemed to compare very well with other companies. Although more expensive their warranty and claimed longevity were much better. I spoke to James on the phone. There was no attempt to sell me anything. He answered my questions very clearly and at no time made any unsubstantiated claims for possible financial returns. We agreed to proceed and the process was seamless. No deposit required, batteries delivered the day before fitting, fitting was efficient with no mess. App set up which works fine. Since fitting on 5th May I haven't paid for any electricity despite many overcast days. All in I would highly recommend Sun Energy Renewables.
Many thanks to all of you.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Good work. I chose this company because of their…

I chose this company because of their reviews, i was not disappointed. Even though a number of unforseen events prevented the work being done when initially planned, and that i am at least 90 minutes from their usual area,they persevered when it would have been easier for them pull out of the job. The work was done quickly and efficiently, the price very competitive.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Would very much recommend Sunergy Renewables

Would very much recommend Sunergy Renewables. I have had a battery fitted to my existing solar panels and the advice and service were excellent. After dealing with other companies who were very pushy, insisting they had the best price but I had to sign today it was great to have no pressure from James. He professionally explained the process and gave a very competitive, no strings attached quote. Sunergy came and fitted the battery at the time they said they would and took time to be sure it was working and explained the app and how it all worked. Within minutes we were were converting sunlight to stored energy and immediately saving money.
I would definitely recommend Sunergy Renewables

May 4, 2022
Unprompted review
Rated 5 out of 5 stars

A Go to Company for a battery storeage system

From first contact with this company all the way through the decision making process my questions were answered fully, without hesitation and in easy to understand clear language. The installation was carried out on the date given once the order was made. The installation was not rushed in any way and the system connected to my power supply first time it was switched on. The site was left in a clean condition. A first class installation.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful and informative firm

Very helpful and informative firm. Fast and efficient. We're now reaping the benefits of using all the electricity we generate, following the installation of two batteries to our existing pv system.
Many thanks

April 22, 2022
Unprompted review
Rated 5 out of 5 stars

Just used Sunergy Renewable’s for extra batteries

Just used Sunergy Renewables for extra battery storage due to the price increase in electric . James provided us with first class service from start to finish at a reseasonable price where the others were saying everything has gone up and giving us silly quotes .
Managed to get the 3 extra batteries with insulation about half price to what the others quoted and that’s even if they bothered getting back to us !!
If I sent James an email then he would always reply the same day or early the next if we had a question and I think that’s important .
If you’re looking for a company who provides excellent customer satisfaction then you can’t go wrong !!

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I searched the internet for a replacement inverter and came across sunenergy who offered great value. Great communication and customer service. Highly recommend this company

February 24, 2022
Unprompted review

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